URSO Hotel & Spa
Hotel in Centro
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsPool, Air conditioner, Internet / Wifi and more
About this hotel
Luxury Madrid hotel in Madrid Centro with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite.
URSO Hotel & Spa offers 78 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-cm flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a snack bar/deli are onsite.
URSO Hotel & Spa offers 78 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-cm flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Hot tub or spa
TV
Map of Centro
Available Rooms
Double Room
Beds not specified • 237 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Double Room
Beds not specified • 258 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite
Beds not specified • 431 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite
Beds not specified • 646 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, Terrace
Beds not specified • 431 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
5.0
Fantastic hotel, staff, room. 10/10 recommend
5.0
Fantastic hotel, staff, room. 10/10 recommend
5.0
Very nice stay at hotel URSO in Madrid
Very well located to visit by walking the city
Very friendly staff
Lovely restaurant
5.0
Very nice stay at hotel URSO in Madrid
Very well located to visit by walking the city
Very friendly staff
Lovely restaurant
5.0
The staff is super helpful and we had a nice room everything was great
5.0
The staff is super helpful and we had a nice room everything was great
5.0
Wonderful stay! Beautiful property, well maintained and great service.
5.0
Wonderful stay! Beautiful property, well maintained and great service.
2.5
My favorite place in Madrid. Excellent location, beautiful building and rooms in addition to Oustanding service, make it a five star experience.
2.5
My favorite place in Madrid. Excellent location, beautiful building and rooms in addition to Oustanding service, make it a five star experience.
5.0
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel.
I enjoyed the piano time and breakfast.
I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
5.0
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel.
I enjoyed the piano time and breakfast.
I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
5.0
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
5.0
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
5.0
it was great !
5.0
The bed!
5.0
The bed!
2.5
This hotel was absolutely perfect, the service was phenomenal, the location was great, the rooms were exceptionally comfortable. I couldn't recommend it more.
2.5
This hotel was absolutely perfect, the service was phenomenal, the location was great, the rooms were exceptionally comfortable. I couldn't recommend it more.
5.0
Fantastic stay, fantastic dinner and drinks.
5.0
Fantastic stay, fantastic dinner and drinks.
2.5
A gorgeous jewel box of a hotel in a great neighborhood of Madrid. The service is fantastic, the amenities are beautiful, and the room was super comfortable. There is a lot of attention to detail in this hotel. We were sorry we only were able to stay for one night!
2.5
A gorgeous jewel box of a hotel in a great neighborhood of Madrid. The service is fantastic, the amenities are beautiful, and the room was super comfortable. There is a lot of attention to detail in this hotel. We were sorry we only were able to stay for one night!
5.0
Best hotel in Madrid. No doubt.
5.0
Best hotel in Madrid. No doubt.
1.0
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
1.0
URSO is overrated and therefore poor value for money. Check-in was appalling - staff was rude, untrained and unhelpful. We weren’t even greeted. Asked for them to make a restaurant reservation for us and they did not even think to ask us for the restaurant name! The shower cubicle is very small for the size of the bathroom with a very awkward switch for the shower and overhead shower. The shower head was placed directly facing the door so any unsuspecting guest would have water sprayed all over themselves and the bathroom. There are much options in Madrid; certainly options that are much much better value for money. The only positive thing was the massage was good but even then the spa facilities are laughable for a hotel with spa in its name.
5.0
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here.
Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
5.0
Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here.
Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
5.0
Great hotel and breakfast, ideal location
5.0
Great hotel and breakfast, ideal location
2.5
This is a really wonderful boutique find in a very fun neighborhood in Madrid.
2.5
This is a really wonderful boutique find in a very fun neighborhood in Madrid.
5.0
We really liked everything about this hotel: the majestic feeling when you enter the hotel through the stairs, the beautifully designed reception and lounge area, the modern and quite big rooms, the convenient location! The only thing I dont like is the lighting in the reception and lounge area. It is very dark . Apart from that totally recommendable
5.0
We really liked everything about this hotel: the majestic feeling when you enter the hotel through the stairs, the beautifully designed reception and lounge area, the modern and quite big rooms, the convenient location! The only thing I dont like is the lighting in the reception and lounge area. It is very dark . Apart from that totally recommendable
5.0
Love the market across the street
5.0
Love the market across the street
5.0
extremely helpful and very kind staff
5.0
extremely helpful and very kind staff
4.0
Property is new and looks sharp, amenities are good, the spa is gorgeous and well run.
This facility does not honor VIP access from Expedia, they will claim they are full. The bar is empty, the restaurant is empty, the lobby have very occasional people that hangs out and at the spa, I met only 3 couples on different occasions on different times the entire time we were there.
We were given a room for handicap and that was not pleasant and they were not transparent about it upon our check in. We mentioned our VIP access and again they refuse to honor it claiming they are full.
Otherwise, its alright, it could have a great potential to give their patrons a memorable experience.
FAQs
How much does this hotel cost compared to others in Centro?
The average price for a rental in Centro is $122 per night. This rental is $456 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at URSO Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at URSO Hotel & Spa. Enjoy the water!
Is URSO Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at URSO Hotel & Spa?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.
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