This property was amazing great staff

This property was amazing great staff

The staff was very friendly every th8ng was smooth i arrived late and they upgraded me to royal sea view suite thanks diffenitly i will be back very soon thanks

The staff was very friendly every th8ng was smooth i arrived late and they upgraded me to royal sea view suite thanks diffenitly i will be back very soon thanks

Everything was great. The only caveat would be that it is a dry hotel, meaning you have to elsewhere if you want a drink.

Everything was great. The only caveat would be that it is a dry hotel, meaning you have to elsewhere if you want a drink.

The property smells amazing and it is clean. The moment that you walk in, the smell of incense welcomes you but not it is not too powerful. Ajman is very far from Dubai and I did not realize that based on the map. I would not recommend using the concierge desk to book tours. I strongly suggest booking tours online with a reputable tour company prior to traveling. There is something very wrong going at that hotel with respect to costumer service. The staff is friendly or appear to be. The guy at the concierge desk booked our tour but decided to cancel without asking us and completely changed our plans and lied because he wanted us to go with a different tour. Also, we paid for a round trip taxi to and from the hotel prior to arrival. I confirmed with the desk about my car service to go back to airport. After confirming, I was told that I only paid for one way and having no choice and because I obviously had to to heard to the airport, I ended up taking a taxi. I was informed by email about three hours after confirming. You MUST take print outs of all reservations and also mention whether you have breakfast dinner and/or lunch included, if you paid in advance. The front desk seems to be clueless with respect to what is included in the reservation. I would not stay there ever again. I would not recommend this hotel, there are much better/nicer hones with better customer service in Dubai.

The property smells amazing and it is clean. The moment that you walk in, the smell of incense welcomes you but not it is not too powerful. Ajman is very far from Dubai and I did not realize that based on the map. I would not recommend using the concierge desk to book tours. I strongly suggest booking tours online with a reputable tour company prior to traveling. There is something very wrong going at that hotel with respect to costumer service. The staff is friendly or appear to be. The guy at the concierge desk booked our tour but decided to cancel without asking us and completely changed our plans and lied because he wanted us to go with a different tour. Also, we paid for a round trip taxi to and from the hotel prior to arrival. I confirmed with the desk about my car service to go back to airport. After confirming, I was told that I only paid for one way and having no choice and because I obviously had to to heard to the airport, I ended up taking a taxi. I was informed by email about three hours after confirming. You MUST take print outs of all reservations and also mention whether you have breakfast dinner and/or lunch included, if you paid in advance. The front desk seems to be clueless with respect to what is included in the reservation. I would not stay there ever again. I would not recommend this hotel, there are much better/nicer hones with better customer service in Dubai.

it was good, no, great!

it was good, no, great!

good

good

Good

Good

When we arrived they’ve only one bed prepared even if I booked a room for 4 persons. The tv didn’t work, I called and they “fix it”. Got back to the room but the tv still didn’t work. We called again and they fixed it “once more”. Last night we woke up as a small front of the bathroom marble countertop fell down. We told the cleaner. When we got back in the afternoon the whole marbel front (80x20 cm) had fallen down. They came quick and picked up the big pieces but we couldn’t use the bathroom for 1 hour whiles waiting for the cleaner. Then the tv didn’t work again. Once we could use the bathroom again there was no hot water. I told all this when checking out but only got a “- Tell us this next time you will stay here and you’ll get a better room. :-( Good breakfast buffet. Ok dinner dinner buffet. Very nice staff. Beautiful pool area and beach. Expensive hotel bar (small latte AED29). Too many impolite Russians.

When we arrived they’ve only one bed prepared even if I booked a room for 4 persons. The tv didn’t work, I called and they “fix it”. Got back to the room but the tv still didn’t work. We called again and they fixed it “once more”. Last night we woke up as a small front of the bathroom marble countertop fell down. We told the cleaner. When we got back in the afternoon the whole marbel front (80x20 cm) had fallen down. They came quick and picked up the big pieces but we couldn’t use the bathroom for 1 hour whiles waiting for the cleaner. Then the tv didn’t work again. Once we could use the bathroom again there was no hot water. I told all this when checking out but only got a “- Tell us this next time you will stay here and you’ll get a better room. :-( Good breakfast buffet. Ok dinner dinner buffet. Very nice staff. Beautiful pool area and beach. Expensive hotel bar (small latte AED29). Too many impolite Russians.

Room smelt of cigarettes even though I had specifically booked non smoking room and was also informed the 19th floor was non smoking ..

Room smelt of cigarettes even though I had specifically booked non smoking room and was also informed the 19th floor was non smoking ..

From the moment I entered the hotel, I was treated like garbage. Instead of people welcoming me in, there were three people shouting at me, one wanted to take my luggage, one measure my body temperature and the third one didn't even have any reason to stand there. All of them shouting simultaneously. I thought first that the hotel takes COVID-19 seriously and measures the body temperature of everyone entering, but no... That was the only time there was anyone doing that, after that people just walked in and out freely, sometimes with masks, sometimes without them. Next step of my nightmare was the check-in. I was told that the room needs to be cleaned and it will be ready shortly, and that I would be informed once it is ready. I sat in the lobby for 40 minutes and nobody came to me. After this time, I went to talk with the people in the reception again, and guess what, my room was ready. Thanks for telling me! At this point they had already lost track of my luggage and they were asking if I had any. But I had already given them the luggage tag... The room was dirty, there were stains on the bed and the windows were covered in bird poo. The amenities included the cheapest instant coffee and paper mugs. I was told to that I have complimentary water, but I was once shouted at in the reception for requesting a bottle. The bed and the pillows were very uncomfortable. The breakfast was very basic, the beach was small and poorly maintained, and the staff barely spoke English.

From the moment I entered the hotel, I was treated like garbage. Instead of people welcoming me in, there were three people shouting at me, one wanted to take my luggage, one measure my body temperature and the third one didn't even have any reason to stand there. All of them shouting simultaneously. I thought first that the hotel takes COVID-19 seriously and measures the body temperature of everyone entering, but no... That was the only time there was anyone doing that, after that people just walked in and out freely, sometimes with masks, sometimes without them. Next step of my nightmare was the check-in. I was told that the room needs to be cleaned and it will be ready shortly, and that I would be informed once it is ready. I sat in the lobby for 40 minutes and nobody came to me. After this time, I went to talk with the people in the reception again, and guess what, my room was ready. Thanks for telling me! At this point they had already lost track of my luggage and they were asking if I had any. But I had already given them the luggage tag... The room was dirty, there were stains on the bed and the windows were covered in bird poo. The amenities included the cheapest instant coffee and paper mugs. I was told to that I have complimentary water, but I was once shouted at in the reception for requesting a bottle. The bed and the pillows were very uncomfortable. The breakfast was very basic, the beach was small and poorly maintained, and the staff barely spoke English.

Good family hotel. Non Alcoholic hotel. Clean rooms. Arabesque restaurant was understaffed. Definitely the hotel needs a bigger pool and much cleaner beach. Spa facilities were very nice. Convenient location...

Good family hotel. Non Alcoholic hotel. Clean rooms. Arabesque restaurant was understaffed. Definitely the hotel needs a bigger pool and much cleaner beach. Spa facilities were very nice. Convenient location...

It was great hotel. Wonderful service. Hotel food was very good. I like the place and I will try it again.... It was one of the best hotels I have ever.

It was great hotel. Wonderful service. Hotel food was very good. I like the place and I will try it again.... It was one of the best hotels I have ever.

Was good

Was good

Rooms are so dirty with foul smell and hard dirt on the floor. We checked in to the room and left the hotel within 30min. Not at all recommended for families and especially during this pandemic time. Absolutely no hygiene and the staffs around are quite ok with the condition of the hotel cleanliness.

Rooms are so dirty with foul smell and hard dirt on the floor. We checked in to the room and left the hotel within 30min. Not at all recommended for families and especially during this pandemic time. Absolutely no hygiene and the staffs around are quite ok with the condition of the hotel cleanliness.

Rooms were small compared to many hotels in this league. Service was very good. Breakfast was good, but dinner was just ok. Neither of them were great. Overall the stay was good, but lacked a touch of luxury.

Rooms were small compared to many hotels in this league. Service was very good. Breakfast was good, but dinner was just ok. Neither of them were great. Overall the stay was good, but lacked a touch of luxury.

It was great stay @Bahi Ajman Palace. Amazing sea view from the balcony. Excellent staff for service (especially Honey & Romeo); they made our overall stay much better. Room : Sea view rooms are superb... :). Room and all the amenities were neat and clean. Swimming pool : Well maintained. Beach : Very beautiful and neat. Dinner & Breakfast : Broad spectrum menu and we had a fine dining experience Overall we had an amazing experience with relaxing ambience...Look forward to come back soon for a bit longer stay.

It was great stay @Bahi Ajman Palace. Amazing sea view from the balcony. Excellent staff for service (especially Honey & Romeo); they made our overall stay much better. Room : Sea view rooms are superb... :). Room and all the amenities were neat and clean. Swimming pool : Well maintained. Beach : Very beautiful and neat. Dinner & Breakfast : Broad spectrum menu and we had a fine dining experience Overall we had an amazing experience with relaxing ambience...Look forward to come back soon for a bit longer stay.