Royalton Negril, An Autograph Collection All-Inclusive Resort
Hotel in Westmoreland Parish
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Luxury hotel on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Royalton Negril, An Autograph Collection All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants.
Royalton Negril, An Autograph Collection All-Inclusive Resort offers 407 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies.
An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Catch some rays at the beach or spend the day relaxing at Royalton Negril, An Autograph Collection All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants.
Royalton Negril, An Autograph Collection All-Inclusive Resort offers 407 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies.
Bathrooms include separate bathtubs and showers with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Westmoreland Parish
Available Rooms
Luxury Family Suite ocean view
Beds not specified • 667 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Luxury Presidential Two Bedroom ocean view
Beds not specified • 1830 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Luxury Junior Suite ocean view Diamond Club
Beds not specified • 603 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Luxury Junior Suite swim out
Beds not specified • 603 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Luxury Presidential one Bedroom swim out Diamond Club
Beds not specified • 1227 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
2.0 / 10.0
One of the worse Check in experience. I waited over 2 hours to get my room. Check in was 3p, I arrived after 2p and didn’t get my room until at 5p. When asked for my room, the person who go somewhere and they reappeared 30 minutes later. Meanwhile, I have a sick child with an ear infection. We’ve been up since 5am and flew to Jamaica for what should have been a memorable experience, instead this was our experience. On top of which, my Stepdad came to visit me and I left him in the lobby to run and get something from our room only for him to tell me he was asked to wait in his car because he cannot Wait in the lobby. I was so embarrassed and disgusted. I will never return to this hotel and I wanted to experience this property to be able to relate to our American Express Centurion Travel, but I will never recommend this property. Horrible service.
2.0 / 10.0
One of the worse Check in experience. I waited over 2 hours to get my room. Check in was 3p, I arrived after 2p and didn’t get my room until at 5p. When asked for my room, the person who go somewhere and they reappeared 30 minutes later. Meanwhile, I have a sick child with an ear infection. We’ve been up since 5am and flew to Jamaica for what should have been a memorable experience, instead this was our experience. On top of which, my Stepdad came to visit me and I left him in the lobby to run and get something from our room only for him to tell me he was asked to wait in his car because he cannot Wait in the lobby. I was so embarrassed and disgusted. I will never return to this hotel and I wanted to experience this property to be able to relate to our American Express Centurion Travel, but I will never recommend this property. Horrible service.
2.0 / 10.0
Disorganized and mismanaged. Slow and flawed checkin and checkout. Buffet was much better than the specialty restaurants (weird) and bars were always out of all but the basic drinks.
2.0 / 10.0
Disorganized and mismanaged. Slow and flawed checkin and checkout. Buffet was much better than the specialty restaurants (weird) and bars were always out of all but the basic drinks.
5.0 / 10.0
We stayed at the Royalton in 2023 and we knew we had to come back for a second time. although our stay was not as long as last time it was just as we remembered! The staff were friendly and professional. The atmosphere felt like home. Highly recommend for a chilled vibe but also great entertainment.
5.0 / 10.0
We stayed at the Royalton in 2023 and we knew we had to come back for a second time. although our stay was not as long as last time it was just as we remembered! The staff were friendly and professional. The atmosphere felt like home. Highly recommend for a chilled vibe but also great entertainment.
1.0 / 10.0
95% of the staff was EXTREMELY UNPLEASANT! No customer service! There was no iron in the room and even after calling twice non still came to the point where we just left. At check out the rep was the most unfriendly and unpleasant. Not even a thank you for your trip or have a nice day!! Would never recommend nor return
1.0 / 10.0
95% of the staff was EXTREMELY UNPLEASANT! No customer service! There was no iron in the room and even after calling twice non still came to the point where we just left. At check out the rep was the most unfriendly and unpleasant. Not even a thank you for your trip or have a nice day!! Would never recommend nor return
10.0 / 10.0
I love the food and the environment
10.0 / 10.0
The property was great and peaceful!
8.0 / 10.0
The room was amazing, however we didnt get to use the hot tub as it wasn't working, kinda wish i got to but it still wasnt enough to take away from our experience. Dining experience with staff during breakfast and lunch unfortunately was mid, took a while to get attended to. The property definitely needs to work on it's parking options though. Looking forward to being back again, with the hopes that it will be much better than our first visit.
10.0 / 10.0
Overall stay was amazing
10.0 / 10.0
Enjoyed the swim up pool
10.0 / 10.0
The swim up room was nice and the presidential suite was also nice
8.0 / 10.0
I liked the different food options, the property was extremely clean and most of the staff were nice. What I hated was the long wait for the room and that checkout was 12noon yet a room attendant came knocking at the door from 11am. That was a total turn off for me.
6.0 / 10.0
The property was lovely and the food was also good. The staff was also mannerable. Overall, it was a good experience. However, management needs to focus on coordination and organization. The staff can only do what they're told and with what they're given. I got my room after 6pm, and only because i decided that i wasnt leaving the desk until i got it. And then on check out, i got a call promptly at 12 that i needed to leave the room or else be charged. That was a major turn off. I was ready to exit but the room was somewhat far so asked for a bellboy. I have yet to see him. Had to drag the luggage and luckily saw one of the go-carts. There was also staffing issues in some areas which resulted in delays. Royalton, fix it please!
6.0 / 10.0
The property was lovely and the food was also good. The staff was also mannerable. Overall, it was a good experience. However, management needs to focus on coordination and organization. The staff can only do what they're told and with what they're given. I got my room after 6pm, and only because i decided that i wasnt leaving the desk until i got it. And then on check out, i got a call promptly at 12 that i needed to leave the room or else be charged. That was a major turn off. I was ready to exit but the room was somewhat far so asked for a bellboy. I have yet to see him. Had to drag the luggage and luckily saw one of the go-carts. There was also staffing issues in some areas which resulted in delays. Royalton, fix it please!
6.0 / 10.0
Beautiful property but not very clean. My room was never properly cleaned, I didn't have towels/wash cloths. My pool was dirty and had cups left over from previous guest.
The restaurants and food was very tasteful except for the Zen hibachi restaurant...The restaurant was very smoking and i was coughing throughout dinner.
6.0 / 10.0
Beautiful property but not very clean. My room was never properly cleaned, I didn't have towels/wash cloths. My pool was dirty and had cups left over from previous guest.
The restaurants and food was very tasteful except for the Zen hibachi restaurant...The restaurant was very smoking and i was coughing throughout dinner.
10.0 / 10.0
Wow!! Just wow best hotel this far in negril!!!
6.0 / 10.0
I’ve been to this hotel over 5 times and this time around I was disappointed. Everything was limited and nothing was ever on time. I hope they improve overtime because it’s a really great hotel overall and the food is always great.
6.0 / 10.0
I’ve been to this hotel over 5 times and this time around I was disappointed. Everything was limited and nothing was ever on time. I hope they improve overtime because it’s a really great hotel overall and the food is always great.
10.0 / 10.0
Wow!! Just wow best hotel this far in negril!!!
8.0 / 10.0
Our tv was down and we were told that they were doing upgrades and that in a few hours from checking it would be working. My family are very busy people and barely have time to spend away from work. We mostly stay in and watch tv and we also have a 2 year old that loves to watch tv. We didn’t have any service even up to when we were checking out. I’m very disappointed and I was not reimbursed at all. There were dirty dishes stalked on one another from the day before we left and even when we were leaving it was still there in the stair case and stunk. Over all it was nice and staff were friendly except the last person we engaged with upon checking out.
4.0 / 10.0
To be frank I LOVE this property however this stay was disappointing.
I am trying so hard to remember the names of the two young ladies at the front desk who checked us in and also a slim built dark youngman (HUMBLE SOUL) who waited our breakfast and lunch the 2nd day. These 3 people are ASSETS to this property, the passion they have for their job is out of this world.
Our room was CLEAN but we where turned off by a very dirty shirt that was set down on the side of the pool, along with a drinking glass holding an empty water bottle in it.
To add to that, the smell of the sewage was unbable!!!
It took 3 to 4 tries before the toilet would be properly flushed.
It would appear as though there was a bit of staff shortage as some could be heard complaining. The long lines at the restaurant to be seated was ridiculous, and the flies....OMG.
All in all I love this property and hope these areas will be worked on so We will enjoy our next stay.
PS. There was a BIG crab inside the door on the balcony....lol
4.0 / 10.0
To be frank I LOVE this property however this stay was disappointing.
I am trying so hard to remember the names of the two young ladies at the front desk who checked us in and also a slim built dark youngman (HUMBLE SOUL) who waited our breakfast and lunch the 2nd day. These 3 people are ASSETS to this property, the passion they have for their job is out of this world.
Our room was CLEAN but we where turned off by a very dirty shirt that was set down on the side of the pool, along with a drinking glass holding an empty water bottle in it.
To add to that, the smell of the sewage was unbable!!!
It took 3 to 4 tries before the toilet would be properly flushed.
It would appear as though there was a bit of staff shortage as some could be heard complaining. The long lines at the restaurant to be seated was ridiculous, and the flies....OMG.
All in all I love this property and hope these areas will be worked on so We will enjoy our next stay.
PS. There was a BIG crab inside the door on the balcony....lol
10.0 / 10.0
Love it!
10.0 / 10.0
Love it!
2.0 / 10.0
Check in was horrible. Arrived at 7pm and didn’t get my room until midnight. To make matters worse, I paid for an upgraded room and got downgraded instead. I was told that they didn’t have any swim up suits available. So I basically paid for something I didn’t receive. I tried to speak to a manager, but there were none available. I kept being harassed by security about being in a particular area of the hotel that I paid for but couldn’t access because of the downgraded room I received. All around poor customer service and over worked staff
2.0 / 10.0
Check in was horrible. Arrived at 7pm and didn’t get my room until midnight. To make matters worse, I paid for an upgraded room and got downgraded instead. I was told that they didn’t have any swim up suits available. So I basically paid for something I didn’t receive. I tried to speak to a manager, but there were none available. I kept being harassed by security about being in a particular area of the hotel that I paid for but couldn’t access because of the downgraded room I received. All around poor customer service and over worked staff
2.0 / 10.0
Not worth purchasing diamond club packages, you do not get the service entailed and end up doing everything yourself. Very bad experience at this resort, after spending thousands.
1.0 / 10.0
Terrible staff, from the check in to the bars restaurant and pool. Arrogant rude lazy. All of them. Seems to be in the hotel culture, I have never experienced this anywhere else in the world and I travel a lot.
1.0 / 10.0
Terrible staff, from the check in to the bars restaurant and pool. Arrogant rude lazy. All of them. Seems to be in the hotel culture, I have never experienced this anywhere else in the world and I travel a lot.
2.0 / 10.0
Not worth purchasing diamond club packages, you do not get the service entailed and end up doing everything yourself. Very bad experience at this resort, after spending thousands.
2.0 / 10.0
Communication was not effective among the employees I felt misguided and each person I was told to go to would send me to the next. Apparently, the resort is using a new app and they would direct guest to use the app but it had it issues as well. On the day I should leave bare in mind check out is at 12pm someone came knocking at our room door at 9am, another came at 10am then 10:46am. The front desk called at 11:15am. I have never encountered anything of the sort. The employees tends to congregate among themselves alot speaking when guest are their waiting for a service. The restaurants are hot a few doesn't have any AC and sometimes close for whatever reason. The food and drink was okay nothing to talk about. Entertainment was good as well especially at night time. I would not recommend this resort to anyone.
2.0 / 10.0
Communication was not effective among the employees I felt misguided and each person I was told to go to would send me to the next. Apparently, the resort is using a new app and they would direct guest to use the app but it had it issues as well. On the day I should leave bare in mind check out is at 12pm someone came knocking at our room door at 9am, another came at 10am then 10:46am. The front desk called at 11:15am. I have never encountered anything of the sort. The employees tends to congregate among themselves alot speaking when guest are their waiting for a service. The restaurants are hot a few doesn't have any AC and sometimes close for whatever reason. The food and drink was okay nothing to talk about. Entertainment was good as well especially at night time. I would not recommend this resort to anyone.
10.0 / 10.0
We loved this resort!
2.0 / 10.0
I checked in at 1pm and was told that check in time was at 3pm and I couldn’t get a room. I did not get a room until 5pm. Next day I was told that if I don’t check out at 11am I will be charged
2.0 / 10.0
I checked in at 1pm and was told that check in time was at 3pm and I couldn’t get a room. I did not get a room until 5pm. Next day I was told that if I don’t check out at 11am I will be charged
10.0 / 10.0
We loved this resort!
FAQs
How much does this hotel cost compared to others in Westmoreland Parish?
The average price for a rental in Westmoreland Parish is $203 per night. This rental is $392 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Royalton Negril, An Autograph Collection All-Inclusive Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Royalton Negril, An Autograph Collection All-Inclusive Resort. Enjoy the water!
Is Royalton Negril, An Autograph Collection All-Inclusive Resort pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Royalton Negril, An Autograph Collection All-Inclusive Resort?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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