Hotel Portofino

In-room safe, blackout drapes, free cribs/infant beds

Standard Quadruple Room | In-room safe, blackout drapes, free cribs/infant beds

5.8 / 10.0

Average(53 Ratings)

Hotel in San Andres

2 guests · 1 bedroom · 1 bath

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsAir conditioner, Internet / Wifi, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in San Andrés with free breakfast and a 24-hour front desk
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Portofino offers 100 air-conditioned accommodations with safes and blackout drapes/curtains. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wired Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Map of San Andres

Nearby attractions

Available Rooms

Standard Double Room

Beds not specified • 323 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Triple Room

Beds not specified • 323 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Quadruple Room

Beds not specified • 323 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Family Room, Multiple Beds

Beds not specified • 431 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

$$$$

Hotel Portofino

$$$$

5.8 / 10.0

Average(53 Ratings)

Hotel in San Andres

2 guests · 1 bedroom · 1 bath

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsAir conditioner, Internet / Wifi, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Bathrooms include showers. Guests can surf the web using the complimentary wired Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Map of San Andres

Nearby attractions

Available Rooms

Standard Double Room

Beds not specified • 323 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Triple Room

Beds not specified • 323 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Quadruple Room

Beds not specified • 323 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Family Room, Multiple Beds

Beds not specified • 431 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Ratings and reviews

5.8 / 10.0

Average(53 Ratings)

2.0 / 10.0

Nov 2023

This may be a different review, but I wanted to be simple and straightforward so it can be helpful to future guests so they can be prepared for what to expect. CONS: - Besides what I had paid online, I was also charged $50,000 Colombian pesos during the check-in for a supposed "insurance of the hotel." - The reception staff was nothing nice and had a terrible attitude. Bad customer service. - The WiFi range did not reach the room. We had to sit in the lobby or on the couches outside of the room to use the internet. - There was no place and nothing to hang our cloths. PROS: - The cafeteria staff are more friendly and nicer than the receptionist. - The daily breakfast was delicious. - The hotel is within short walking distance from the beach, stores, pharmacies, restaurants, banks and more. - The housekeepers were such great people and they used to leave the room impeccable. I give them 10 out of 10. I hope the management team receive these feedback well and hopefully they can improve them.

2.0 / 10.0

Nov 2023

1.0 / 10.0

Jul 2023

Really bad service especially the women in the front counter I will not recommend this hotel

1.0 / 10.0

Jul 2023

Really bad service especially the women in the front counter I will not recommend this hotel

8.0 / 10.0

May 2023

8.0 / 10.0

May 2023

2.0 / 10.0

Mar 2020

The bathroom was near the hallway, it had an open window, so all the noise from the pool and bar area came in the room. The breakfast buffet was absolutely horrible, powdered eggs, it was like prison food. I got a stomach virus from the food or the coffee, they might have used tap water for the coffee.

2.0 / 10.0

Mar 2020

4.0 / 10.0

Jul 2018

things i did not like, there was no fridge in the room, no phone in rooms to call lobby in case of emergency, no wi fi in rooms, towels not ready only after 10AM, only one elevator (crowded most of the time). To be honest i would not come back to this hotel. :(

4.0 / 10.0

Jul 2018

6.0 / 10.0

Jul 2018

It is a good choice because location and low budget.

6.0 / 10.0

Jul 2018

It is a good choice because location and low budget.

4.0 / 10.0

Sep 2017

Very basic. It is very far from ALL INCLUSIVE. No basic amaneties provider like shampoo, only bar soap. No hair dryer, not even upon request. Meals were included but did not eat a single lunch or dinner. Food outside is better and cheap.

4.0 / 10.0

Sep 2017

4.0 / 10.0

Apr 2017

Hotel is very dated. A/C did not cool the room at all. The bathroom had very bad fumes and all of the pluming was in immediate need of replacement. No room phone. TV signal was very bad. The receptionists were not nice or informative at all. They did not seem to enjoy their job at the Hotel.

4.0 / 10.0

Apr 2017

4.0 / 10.0

Mar 2017

While the room was clean, the safe did not work and the balcony door had no lock. The shower had a lot of pressure, but it was in a pounding stream with no hot water. The password for the internet was incorrect, but the network was hardly ever visible. On our last night we were told by reception we were required to pay for accident insurance that was not covered by our rate. They were unable to provide any documentation showing it was required. Overall we were not impressed with the hotel, given the rate we paid.

4.0 / 10.0

Mar 2017

FAQs

How much does this hotel cost compared to others in San Andres?

The average price for a rental in San Andres is $95 per night. This rental is $120 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Portofino. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Portofino pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Portofino?

We found 3 amenities for this rental. This includes air conditioner, internet / wifi, and tv.

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Hotel Portofino

Hotel in San Andres

Reasons to book

About this hotel

Amenities

Map of San Andres

Nearby attractions

Available Rooms

Standard Double Room

Standard Triple Room

Standard Quadruple Room

Family Room, Multiple Beds

Hotel Portofino

Hotel in San Andres

Reasons to book

About this hotel

Amenities

Map of San Andres

Nearby attractions

Available Rooms

Standard Double Room

Standard Triple Room

Standard Quadruple Room

Family Room, Multiple Beds

Ratings and reviews

FAQs

How much does this hotel cost compared to others in San Andres?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Portofino pet friendly?

What amenities are available at Hotel Portofino?

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