DoubleTree by Hilton Washington DC – Crystal City
About this hotel
Situated across the Potomac River from Washington, D.C.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Crystal City, VA
Hotel in Crystal City, VA
Reasons to book
Great for pets
Includes essentialsPets allowed, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.0/5.0
Good(1,395 Reviews)
100% verified reviews9.0
bien ubicado, limpio; persona de la recepción súper amable
NO WIFI
SSHH RUIDOSO
CONTROLES REMOTOS TV NO SIRVEN
4.0
We were very close to the Pentagon and the other surrounding attractions such as the African American Museum, Arlington Cemetery, All the Monuments
We didn’t have a working shower on the 1st night. I begged for 3.1/2 hours for an extra towel and wash cloth. I had 3 children with me besides myself and I was only given 3 towels & 3 washcloths. The next morning I reported everything to Mrs.Denise whom seemed very concerned, & I asked again for the same towels /washcloths. So again when we returned from our day’s outing we were hot sweaty and just wanted to shower and call it a night. Nothing was there🤦🏽♀️. I called down to the desk again and spoke with a gentleman who said he would hv someone bring us the above items. We’ll by midnight no one had shown up and I just went to my other 2 family rooms who had extra to let us use them cause I certainly didn’t want to wait till 3:30 am again. However, NO ONE EVER SHOWED UP WITH THE TOWELS/ WASH CLOTHS , but maintenance did fix the shower. Upon checking out I was only comped one night of parking. We had a very big disconcernment with whomever was responsible for house keeping and honoring my request for towels/ wash cloths. I felt like it wasn’t important, but yet paid full service for the 2 night stay.
This was HORRIBLE AND YES I WILL LET OTHERS KNOW OF MY EXPERIENCE AT THAT PARTICULAR DOUBLE TREE HOTEL. Denee Mohammed
5.0
Area, clean and convenient.
I booked a king size bed weeks before. Upon arrival I was given a double bed room. It wasn’t enough space to sleep two comfortably in one bed.
7.0
Convenient to where I wanted to visit
Parking fees were unexpectedly high
7.0
There were a lot of good features and beds were comfortable.
There is no open parking lot for oversized vehicles. I had an issue at first to be able to park in, then security helped me figuring out best spot to park.
6.0
Good location near Washington D.C. and near restaurant/grocery
Keep charging my card a couple days before the stay and then already charged card at the beginning of the of my stay
10.0
Good facilities, friendly staff, easy access.
I made enquiries re Shuttles fro Dulles airport and was advised these were not available but I did not get information that the Shutte was available from Regan although it is advertised in your web-I though one step more like, 'not available but a shuttle from Hilton Hotels regularly calls at arrivals at a special shuttle stop point' would have been handy.
I have stayed at other Hilton Double Tree sites, US and Australia, and found the chain always value and the cookie is always apprectable.
10.0
Everything
N/a
10.0
The look, location and comfort of the beds.
Ice machine being out of order
9.0
Location to my family
Price of food and drinks.
10.0
EVERYTHING!! ..EVEN DOWN TO THE WARM COOKIES...😋
Well I admit I would have loved a little more economical breakfast...but it's ok.
9.0
A good location for getting around to the sights of Washington, everything you need is close by including the metro.
Shuttle service from the airport was quick and on time. I would stay here again!
8.0
The location was perfect. Close to malls, shopping areas, and restaurants. Scenery from the hotel of DC was beautiful.
Our room did not have a microwave. It was an older hotel and I thought the rooms rate were a bit pricey compared to others. It’s an OK hotel but I will be finding another hotel upon our return due to the room size/no microwave inside of room.
7.0
The hotel was fine. Room and lobby was great. Breakfast service was excellent.
The Skydome restaurant staff were rude. They refused to give us a table, put us on waitlist and never called back. They gave preference to outside reservations, not hotel guests. Bad business policies.
9.0
Kind staff and the warm cookies at check-in were a nice surprise! Seth at the front desk was extra helpful and polite
Parking costs
9.0
Breakfast had variety of options ! It was great ! The staff was very pleasant!
1.0
The lobby was good but the room bathroom door was dirty and had color coming off
Nothing
1.0
They only thing good about the property is the location.
They gave me the wrong room at check in then swore I was lying! Had to speak to a manger to get me the correct room I purchased which was king. The staff was nasty. Once placing me in another room it was still missing a microwave which also was supposed to come with my room purchased however they stated I would have to pay an extra fee for a microwave in my room even though I had already paid for it! Bathroom was filthy! Called room service for 2 hours waiting on 2 towels!!! I had to go to the front desk after the 5th call because they still weren’t on the way, just to be told someone had to bring them to me. Which took yet another hr! The light in the bathroom broke on night 1 so for the remainder of my stay I had to use the restroom/ shower in the dark! This hotel is by far the worst I’ve ever stayed in.
5.0
My son enjoyed spending time with his friends on his birthday.
During the 2 days prior to my arrival for my son's 13th birthday I had spoken to 3 different hotel staff that all provided me different information, which was very frustrating. I was expecting 2 connecting rooms and a suite across the hall or next to those rooms. Upon my arrival, my rooms were not connecting, the suite was on the opposite side of the hotel, the third room wasn't ready until well after 4pm, and we had to get ice from the lobby. There was no order in the parking garage, so we sat there for approximately 20 minutes waiting for people to move just to park, We love the Hilton, but this was not a great experience.
10.0
The cleansing Handicap accessible friendly staff
Zero
8.0
The front desk people were very kind and attentive. The SkyDome was an awesome experience. Eating is 10
Room and bed small
10.0
I really enjoyed the spaciousness and the fact that it wasn't too far from dc to uber in and out of the city. It was clean and the breakfast was surprisingly good
when i checked in i think there was only one person on shift and quite a few people in the check in line so it took a while
10.0
Very close to airport and just as comfy as a resort.
Lobby and LL floor are confusing at first.
1.0
Vistas
Anticuado, no tiene mantenimiento, caducado
9.0
The room was nice, though the shower has seen better days. It worked fine, but felt fragile. Staff was fantastic…professional, helpful, friendly, and welcoming. Everything I needed was within a 15-minute walk.
I mentioned the shower, but it was not a deal breaker, just a minor annoyance.
8.0
Great place to stay
Parking should be included in stay. Not a separate Charge.
7.0
The amenities on site are very good, the market, the gym and bar.
The staff on check in were extremely slow checking in. There was a line of five people waiting to check in and there was only one attendant.
8.0
It was delightful. Everything went smoothly, and the room was clean and comfortable.
It took us a while to get the air conditioning right.
4.0
It was in a convenient location, the lobby was cute.
The parking garbage was miniature and inconvenient and EXPENSIVE. The room smelled like mildew, a tad outdated.
10.0
Everything it was beautiful
The restaurant food could have more seasoning for the price
1.0
Nothing
The cost to stay was extremely too expensive
The bathtub was dirty
The bathtub stopper didn't work
No soap
Went to get ice, and the ice machine didn't work
I was told by the staff to come to the front desk or go on certain floors to get ice. It was midnight !
6.0
Did not like that it was not clean
7.0
Good location. Great roof top bar and view.0
Slightly tired. Would have been nice to have a view from the room and a pool.
7.0
The staff.
Location parking
FAQs
How much does this hotel cost compared to others in Crystal City?
The average price for a rental in Crystal City is $268 per night. This rental is $147 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Washington DC – Crystal City. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is DoubleTree by Hilton Washington DC – Crystal City pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at DoubleTree by Hilton Washington DC – Crystal City?
We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and smoking allowed.
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