Only room left in town on graduation weekend.

Everything else.

Place is run down a bit. Had to request batteries fortv remote. Hair (not ours) on pillow case.

TV was hard to get to function. Breakfast options was lacking.

I have to separate the facility itself from the situation I run in. The hotel itself is not bad, you get what you pay for. Nothing special and not a disaster, ok for a short stay.

I have booked this hotel for 2 nights on 2 separate bookings on Booking.com . When arrived there they found my booking which I was already charged for by Booking.com, the person at the counter said he cannot check me in because the card Booking.com gave them (their card) did not work. So they cannot check me in for my stay which I already have paid to Booking.com . Long story short - I was not let to get my room there. To say it was extremely disappointing experience is the least. The hotel did not offer any other options despite I showed them my payment confirmation. Did not say - hey, lets give you a room and sort this in the morning, or get another room here, we will refund you when we sort this thing out with Booking. Nothing. This is how much they trust Booking.com . I asked if all I have is to walk away and find another place - clerks confirmed - yes, we cannot check you in. Great! Meantime I tried to reach Booking.com Customer support through their app. Got response - we will get back to you in 24 hrs. I called their Customer support number, robot asks to enter the booking reference number, and nothing further happens, tried many times. So I had to find another place for the stay, and pay quite a bit more. Remember, I paid my room already in the Red Roof Ames hotel. Ok, in the morning I saw that my next nights booking was cancelled by Red Roof Ames hotel. Just like that. Send them a message to explain the reason- nothing. In the evening came to this hotel and asked why they have cancelled my stay for second night as it was separate booking - they said we did not, and they cannot help. That's it. I asked if any free rooms at all there - yes they are. Can I book one - yes. How difficult is that to propose to a customer who still wants to stay?... Some days later Booking.com comes back on my complaint and says - you had to to contact us when you had a problem, not after a day or two we cannot help you anymore. Pathetic customer service, all I can say!

Clean room, affordable, good amenities. There was plenty of parking as well.

The Jacuzzi was missing the knob to turn on the jets. It was very dirty as well, we were disappointed in that.

Friendly staff

Hard bed

location was great.

the bed linens were dirty and had yellow stains. the bathroom light flickered and the sink didn’t plug would be nice to have liquid coffee creamer not powder. just my preference

Staff in the morning was very amicable.

King size bed had sagging on the side and you could hear the inner springs. No stopper in the bathtub.

It had a pool. I wish it would have been warmer though. It was close to everything I was there for. Breakfast was great!

The pool was cold.