Crowne Plaza Chicago-Northbrook, an IHG Hotel

Bed, Bedroom
Property building
Guests
Bathroom
TV and multimedia
7.9
Very good(229 Reviews)

Hotel in Northbrook, IL

4-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel

This Northbrook hotel is just 5 minutes from Chicago Executive Airport. It has an outdoor pool, restaurant, and offers a free shuttle to locations within 5 miles of the hotel.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly

Map of Northbrook, IL

Available Rooms

Standard Room

2 Double • 322 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

Standard Room with Two Queen Beds

2 Queen • 344 ft²

Room
Sleeps 4
You'll be directed to Booking.com for availability & pricing

Standard King Room with Sofa Bed

1 King • 344 ft²

Room
Sleeps 4
You'll be directed to Booking.com for availability & pricing

King Room - Disability Access

1 King • 344 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

Standard King Room with Balcony

1 King • 312 ft²

Room
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
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Reviews

7.9
Very good(229 Reviews)
100% verified reviews
5.0
Oct 2024
Be more professional.
Nice people.
Should be cleaner.
7.0
Aug 2024
Ok but nothing more
Considering the Hotel had allegedly had a recent makeover the room felt tired and not the cleanest we'd experienced on our trip. Comfortable though and the staff were more than helpful. It was OK
Bathroom was not the cleanest and a little tired.
10.0
Jun 2024
Lo recomiendo
Todo estaba muy limpio y sábanas cómodas
10.0
Jan 2024
Super time
Everything
3.0
Dec 2023
A total flop! I do not recommend this hotel,
I did not like much of it, the hotel appeared empty, nobody at the bar, nobody in the restaurant, empty, even thought it was 7pm. Uninviting. Did not even had breakfast, I checked out early , the front desk person did not care, when he asked me if everything had been allright and I told him all the problems, someone interrupted my checkout and he was called inside, and a lady, with a heavy accent,finished checking me, I could not understand exactly what was the problem, figuring out at the end that the receipt would be mailed to me. Poor Customer Service, I will never stay in this place again,
the room was a total disaster, it had a musty smell, it was cold, the hot air did not work, and when I tried calling the front desk, the phone was not working, had to use my cell phone to call the front desk. By the time i was settled in another room close to 3 hours had passed. The hotel looked empty, and missing life.
6.0
Jul 2023
Good but could be great...
The front desk ladies in the morning were great, very helpful. The driver for the shuttle bus was exceptional, very personable, got us where we needed to be at the airport so we could finally get home. Beautiful hotel, heard it had been redone and it shows. Comfy beds. Great water pressure. There had been severe weather that morning at O'Hara which we heard grounded flights. That led to a ridiculous amount of international flights coming into O'Hara all at the same time. 4 hours going through Customs, made us miss our connection flight back to SC. All hotels in a 10 mile radius were booked solid. We didn't know Chicago at all so we're worried about ending up in a bad area. Took a chance on this hotel, got a much needed great night's sleep. But I will say, this hotel needs to have an emergency plan when stuff like this happens so proper staffing can be ensured!
The guy at the front desk at 1am when we checked in after a delayed flight from overseas made us miss our connection was AWFUL. We called the hotel to ask a question before we arrived TWICE and no one answered after 2-3 minutes of ringing. When we finally got to the hotel, there was a line of 8 people...at 1am?! After 24 hours with no sleep, finally checked in, he sent us in the wrong direction for the elevators. Another guest helped us to find them...crazy there are so damn far from the front reception area! How are there NO SIGNS showing where the elevators are?! The poor guy in the restaurant the next morning really tried his best, several full tables and he was by himself! There had to be a manager there...why wasn't anyone else called in to help that night and the next morning? Poorly staffed!
8.0
Jul 2023
Ok hotel
Nice rooms , breakfast was nice
The insulation between rooms was bad and we could hear everything the neighbors did, breakfast was the same every day and things were not covered and dried out, staff was not that nice. We stayed for a long time and they did not refresh things, we had to keep asking.
4.0
Jul 2023
Do NOT stay here if you have mobility difficulties!
The staff was friendly enough and even provided us with plates when we ordered pizza.
I have mobility challenges and the front elevator was out of order the first night we got there so I had to take the rear elevator which was on the complete opposite side from where my room was. Then, the key card reader at the back door to the rear elevator was broken so another member of our group had to run around to the front again to let us in. The reason I chose this hotel in the first place was the outdoor pool. Having mobility issues is tough and being weightless in a nice pool is so comforting so I had been looking forward to it since I booked. Well, there are no stairs into the pool, only very rickety ladders. I can’t do ladders. So I couldn’t swim. The pool looked like it was from the 70’s and hadn’t ever been refurbished. There was also a really cool looking tiki bar so I figured a drink poolside would be my consolation prize while my family swam. Nope. Tiki bar was closed the entire length of our stay. This hotel has the bones to be really great, but it was not mobility friendly at all and needs some serious refurbishment on the pool.

FAQs

How much does this hotel cost compared to others in Northbrook?

The average price for a rental in Northbrook is $192 per night. This rental is $90 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Crowne Plaza Chicago-Northbrook, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Chicago-Northbrook, an IHG Hotel. Enjoy the water!

Is Crowne Plaza Chicago-Northbrook, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Chicago-Northbrook, an IHG Hotel?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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