Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon, an IHG Hotel
4.0
Good(147 Reviews)Hotel in OFallon, MO
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
This O’Fallon, Missouri hotel offers guests a heated indoor pool. Just 2 miles from Pheasant Run Golf Course, it features spacious rooms and suites with free Wi-Fi.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of OFallon, MO
Available Rooms
1 Queen or 2 Double • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Beds not specified
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 441 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.0
Good(147 Reviews)100% verified reviews
4.0
Staff was terrific breakfast great
Nada
4.0
Very clean and modern, breakfast was great!
There is one small elevator for the whole hotel. It's also used as a service elevator, so wait times are long. If we weren't on the 4 th floor we'd have walked the whole time.
4.0
it was clean and updated.
The faucet in the shower wasn’t caulked so it moved around. That is iterally the only negative I can cite for our stay.
4.0
Breakfast was great.
4.0
The hotel was nice, clean and comfortable! I loved the customer service from the staff. they were really nice and helped me out a lot with needed info about the city!! Thank you!!
N/A
4.0
everything was good
had no problems
4.0
Reliable Holiday Inn Express conditions
Difficult to drive to due to highway and frontage roads
4.0
The only request we had was for a handicapped accessible bathroom. That was up to par
No microwave. No hook in the bathroom for clothes, first room in a motel without a hairdryer I’ve encountered in years. These are cheap fixes.
4.0
It looked updated and was clean
That doors through the hallway slammed all night by kids. Can hear way to much from hallway while trying to sleep
4.0
the front desk employee solved my problem with the dirty bathroom in my room.
I stayed in room 316, the bathroom was disgusting. it seems the house keeping is really poor in this hotel. The toilet was gross and the towels are yellow and stained.
4.0
clean
handicap room with shower. shower floor same level as bathroom floor, so floor was soaking wet. unsafe
4.0
The dispensers in the shower were a great item.
Coach Bed was uncomfortable, but that is to be expected. The bathroom door lock was broken.
4.0
Room was nice. Maid was polite in morning.
Fitness room out of service. Beds were not very comfy. Ice machine across from us was loud. Breakfast was okay, out of coffee and gal was not polite. Price was insane for one night.
4.0
Exceptional hotel for location!!! Great place to stay!
Parking lot was a little confusing!
4.0
Very clean, pool was nice and open until 11. comfortable beds.
I honestly can’t think of anything I did not like
4.0
very clean and the most comfortable beds, staff was very friendly
it was a little expensive but after trying a less expensive one in the area we were so grateful for the available room
4.0
very clean
coffee maker did not work, told front desk and were told where to get coffee in the breakfast area
4.0
Location and cleanliness
Slow elevator and always busy
4.0
The location was easily accessible from the highway. I liked the soft and firm pillow options.
Im and IHG member and I was so disappointed.
Room:
- It was disgustingly dirty and in ill repair
- The mini fridge shelf was rotted so the fridge would tip over when you opened it
- Floors were filthy, our feet were black within 2 hours of check in. The
- Sofa sleeper had a half eaten container of mini muffins in it and there was an old coke bottle under it
- Sofa sleeper had no mattress pad and there were pee stains all over it.
- Sofa sleeper did not have linens & when I called the front desk to get linens and to tell him about the muffins in and trash under the bed, the staff member was rude and did not care.
waited 30 min for linens and had to end up getting our own
- I rented a double queen suite but i got a double full suite and fell off the bed the 1st night, when i asked for the 60x80 queen beds and not the 75x55 fulls I was told i did not know what I was talking about
- The beds were so hard and my husband 185 lbs and myself 145 lbs could not fit so I had to sleep on the pee and food covered sofa sleeper
- I had to take out my own trash every day and swap my own towels bc HSKP never came.
Facilities:
- Only one elevator for all four floors and we waited over 10 minutes on many occasions.
- Elevator raises 6-8 inches with the door wide open before it begins to shut and poses a safety risk.
- There was only 1 ice machine in the whole hotel,
- There is only 1 washer and 1 dryer in the whole hotel so we spend days waiting and checking for openings to use them.
- They indoor pool water was so cold we could not use it which did not make any sense because the pool room was sweltering like a sauna.
Breakfast:
- The breakfast had very few options.
- They were out of bacon and eggs on all 4 days regardless of what time we went down to eat. We had to wait anywhere from 15 to 30 minutes for them to refill it.
4.0
The two staff members who worked behind the desk when we arrived and the next day were not helpful. our room we reserved through booking was not available. we were never told by the hotel staff until we got to the room.
4.0
Spacious room, with a clean and friendly facility and staff. The breakfast was well stocked and the food was good and warm. I would definitely stay there again if I was in the area. It was a great value and I would recommend it to anyone going to that area.
The ceiling in the bathroom had peeling paint and a very poor job of repairing the patch job from the leak/work that was done on the shower in the room above us. It really looked out of place compared to the rest of the facility.
4.0
The pool was okay and the hot breakfast was really good.
The room was not what was advertised when we booked it. The refrigerator was broken and we were not even offered to move to a different room. When we asked for a refund they told us they could not give us a refund that we had to go through booking to maybe get our refund.
4.0
The staff was kind and checking in was quick and easy. We stayed in a suite with 2 queens and a foldout couch. There was a kitchenette in our room which made the morning easier.
We had 5 people in one suite, 3 adults and 2 teenagers. We thought getting queen beds would give us enough room to have all 5 of us in a bed. But the queen beds were more like double size, so one of the teenagers slept on the floor.
There was no bedding for the foldout couch in the room and there were only 3 towels in the bathroom.
When a person books a suite room and says there will 5 people, I feel like the hotel should at least provide enough linens for those 5.
FAQs
How much does this hotel cost compared to others in OFallon?
The average price for a rental in OFallon is $200 per night. This rental is $80 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel & Suites St. Louis West-O'Fallon, an IHG Hotel?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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