Holiday Inn Express Rochester - University Area, an IHG Hotel
Hotel in Brighton, NY
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
A 7-minute drive from Marketplace Mall, this hotel features an indoor pool and a fitness center. It offers free Wi-Fi and spacious rooms with air conditioning and cable flat-screen TV.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Brighton, NY
Available Rooms
1 Single or 1 King • 312 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
2.5
Na
Booked room....thenwas told by facility that they were completely full. Had to book another hotel....did not get full refund back
2.5
The staff are extremely polite and helpful so a million stars for their service.
If I asked for extra towels, they were sent right away. My son forgot his toothbrush and someone brought one right up to the room for us as I was not able to go down to pick it up at that moment, and I was alone with my two young kids.
The only “bad” thing, but in my opinion one of the most important that affected the quality of our stay was the heating/cooling in the room! We stayed 3 nights in two different rooms. Room 205 has a wall thermostat and it works, but the noise from the heater is so loud, I don’t know what else to say. Room 415 did not have a wall thermostat and the room was so hot we had to turn the knobs on the heater to low fan/ac. (It was -1celcius outside) something is off with the heating/cooling. It was also extremely loud in room 415.
4.0
Room was very clean. Staff was friendly and they had a nice breakfast .
Bed was a little hard.But overall was worth it.
5.0
Nice clean room, great bed sheets!
Dining room staff very friendly.
Desk staff also very relaxed and helpful.
Update the dining area.
Tables and chairs not very clean.
4.5
Breakfast could have been better in terms of service overall..
Breakfast.
3.5
The breakfast was great
Road traffic is noisy.
Can hear guests in next room
4.5
My first time in Rochester NY. The city is nice and quite
Not too much to do but was there for 1 day.
5.0
Everything Rooms were clean staff was very friendly nice atmosphere.
Wish there was more parking
1.0
This place is dirty--from the check-in desk (dirty broom, clutter in plain view) to the hallways to the rooms. F, the clerk when we checked in, was unfriendly, unprofessional, and unhelpful. The toilet in our first room didn't work; we waited hours after asking for a new room to be moved to one. In the meantime, a guy with a plunger tried to fix the original toilet, to no avail; we'd asked that Housekeeping re-sanitize the room when he was done. Instead, he used one of our washcloths to swipe-clean the toilet bowl. An awful experience. Booking.com is unavailable to help in any real way. We were told to "contact the property" about our problems. They WERE the problem!
Everything.
1.5
Absolutely nothing
The staff were rude and even for check in no one at the reception area never - after 10 min I went knocking on the office door I notice after going to bathroom.
Towels in pool area
Breakfast you had to keep waiting and they had no eggs and everything else wasn't ready or stocked and I went down 3x.
The bed had metal things from frames sticking out and all corners- very dangerous.
The rooms were very tiny hard to move when you're a bigger person no space
And the fridge was a joke in size- could only put a couple cans of pop or water in it -If you had leftovers from say a dinner it didn't fit.
And no ice bucket in our room
And our room was right next to elevator very loud and noise the doors hasno sound barrier
3.5
Dirty floor & littering in both elevators and also the smoking area was too close to the front door.
2.5
The location. The breakfast selection is good, mix of hot foods and grab and go items.
The pool felt unclean, water was cold. Here were individuals that were inside the pool area just drinking alcohol. They were not there to use the pool facility or to swim. Made us feel. Very uncomfortable.
4.5
nice location n some staff were ok n amazing others were not so friendly
the housekeeping was horrible
3.5
location, pool, tesla and ev charger available (not advertised/listed on booking.com), breakfast offerings were excellent and good service in the breakfast bar by Roro
bathroom tub not draining well (2-3 inches of water accumulating), tub/shower lining looks weathered, EV charging spot taken all night by non EV car — no signage to prevent this from happening, pool temperature cold, locks to pool and gym area not working requiring staff to unlock rooms with physical key
2.5
Hallway carpets very dirty. Bathroom walls peeling and tub molding falling apart. No tissues or hair dryer in the room. Used towel hanging on bathroom door when we arrived.
5.0
clean & homey.
room was a tad bit small.
5.0
I like everything, the room is very beautiful and clean, the breakfast is very delicious I’m living in another state and every go to Rochester this’s my my favorite hotel to stay. Thank you ❤️
2.5
the pool was not open did not say on the page
3.5
Your staff was outstanding! Super helpful. And the breakfast was really good. I liked that there was a pool even though we didn't have a chance to use it.
One of the locks on our door was broken. A few things in the room looked worn or were in need of repair. No tub stopper (my disabled son likes to bathe rather than shower and we couldn't do that).
1.5
Very friendly and helpful staff! Location was exactly what we wanted, thought here were other hotels that are just as close.
Breakfast was fine - exactly what you would expect. Free WiFi was fine.
One of the reasons we chose the place was the indoor pool (traveling with kids, need to keep them entertained). As we arrived we found out that the pool was closed for renovations. The hallways REEKED of cigarette smoke (and other types of smoke...), and so did the elevators. Room was fine - pretty crowded and the beds were uncomfortable. Bathroom was not as clean as it could be and the general maintenance level left a lot to be desired (toilet was actually loose. It seemed like it was resealed to the floor several times, unsuccessfully).
4.5
I liked how they had the lounge area set up
I don't like they didn't have my reservation in there system upon arrival
FAQs
How much does this hotel cost compared to others in Brighton?
The average price for a rental in Brighton is $216 per night. This rental is $91 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Rochester - University Area, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Rochester - University Area, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Rochester - University Area, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Rochester - University Area, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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