Sonesta Hotel Grand Rapids Airport
3.3
Average(225 Reviews)Hotel in Kentwood, MI
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Featuring an on-site restaurant, this hotel is located in the heart of Grand Rapid’s entertainment district and offers free WiFi.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Map of Kentwood, MI
Available Rooms
2 Queens Pool View
2 Queen • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queens Non Smoking
2 Queen • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Suite with Kitchenette
2 Queen • 1 Sofa • 495 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Family Suite with Pool View
2 Queen • 2 Single • 645 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Business Suite
1 King • 645 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.3
Average(225 Reviews)100% verified reviews
3.3
It was clean and nice
The pool, over half of our reason for going was under maintenance the whole time we were there.
3.3
The respect that the employees had 
That the pool was not available, but did not say that before I book it online
3.3
The Staff was very friendly and the place was clean.
They put me in a room next to the elevator that was horrible. Very uncomfortable loud noise from that elevator all hours of the night I’m not sure I got the worst room because I booked thru a 3rd party but that was horrible. I should’ve only been charged $200. For that room
3.3
Nice when you walk in, friendly staff.
Pool was not very clean at all, dirt and hair chunks in it. Algae all over the tiles in the pool. Went in once and didn’t go again for the entire weekend.
Stain on one of the bed sheets. I felt we paid too much for not wanting to access the pool because it was gross. We booked here for the pool and we’re very disappointed in it.
3.3
Nice, clean, friendly staff
Bed could be more comfortable, no breakfast , no restaurant . Just a Starbucks in lobby very limit drinks. And muffin
3.3
Breakfast was good
Blankets and sheets were dirty,
3.3
Location was good, the room was comfortable
I didn't like the fact that they took money from me that they were not supposed to. The person checking us in was new and didn't want any help from her trainer and he allowed that. She messed up everything. I had charges on my account every day we were there and that took the money we had for the weekend. I discussed the situation with the operation manager and she was supposed to get back to me and never did. Told the GM about it and it took all weekend to get it straighten out. I should not have to go thru that just to stay at a hotel.
3.3
Location
Front desk staff not overly friendly…. Or helpful….. hot tub closed…water slide closed…. Yet still $175 to stay
3.3
The location of this property is absolutely phenomenal. Everything you need is in walking distance or a 10 minute drive.
The cleanliness. I had a down blanket that was absolutely filthy. Will attach a photo. The pool is was disgusting. There was a tree branch scraping my window every night due to it raining. One of the staff members was extremely rude, Cary.
3.3
The property has a nice restaurant, when it’s open, the bartenders and staff were very friendly
They blame everything on Covid. Let’s get over it people. The restaurant wasn’t open, they stop serving breakfast in the morning. The bartender was only there for four hours, the pool was closed, the waterslide was closed, the Jacuzzi was closed, there was mold in our room, not as advertised, felt like I was misled really wish they would’ve just refunded my money on day one and I could’ve went to a nicer hotel I stayed at the one in Kalamazoo and it’s 100% opposite of this one
3.3
The room was perfect, great staff and tremendous pool area.
No morning breakfast provided. They do have a Starbucks, but I am not a fan of their coffee, and the blueberry muffins in the display case were nothing like the two mini muffins I received.
3.3
I liked the setup of everything.
The elevator was broken. Communication between each other can always be worked on.
3.3
Horrible
Dirty. Hallways, rooms, elevator…all filthy
3.3
The room was very spacious
Things was broke had to get fix
3.3
Everything
No microwave in the room
3.3
The staff was very helpful and accommodating.
I booked the hotels a few months ago based on the fact it had a waterslide, only to show up the day they were removing it.
3.3
comfy bed and good size room
ac is a bit loud
3.3
The hot tub was closed. the pool had scum on the sides and a lot of debris at the bottom. The room was not very clean, there were hair clumps on the bathroom floor, the back of the bathroom door had black smudges from dirty hands, and there was a used bar of soap left in the shower.
3.3
The location
The hot tub and water slide were down, which is the main reason we booked this hotel. Then on our second night there was a shooting just over from my room!
3.3
cleanness
the shooting and someone died at the property
3.3
desk chair was very old and peeling leather. There was a very loud fan as we were near the pool.
3.3
I liked the location
pool was closed - someone pooped in pool. we had a full team there solely for the pool before a game, they were not willing to discount the room which was disappointing.
3.3
the room was nice & modern
breakfast wasn’t free.
FAQs
How much does this hotel cost compared to others in Kentwood?
The average price for a rental in Kentwood is $161 per night. This rental is $41 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sonesta Hotel Grand Rapids Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sonesta Hotel Grand Rapids Airport. Enjoy the water!
Is Sonesta Hotel Grand Rapids Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sonesta Hotel Grand Rapids Airport?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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