The heat wasn’t working well. There was a crack in the shower ceiling which made me fell uncomfortable. There was a mildew smell in the room. For the price it should have been better.

I didn’t feel as comfortable as I would have liked to

Nice Marriott for a hotel property.

The staff, Our flight was delayed and we missed the opportunity to pick up our rental car. I made a booking.com reservation and had a confirmation number. The night staff ignored my reservation and charged us a walk in rate. I have worked in hotels and I know that they could have honored my booking but chose not to. Then, the sent us to the very last room on the floor knowing we would only be there for 3 or 4 hours when "they were wide open with rooms". I asked to be moved closer to the elevator due to our early departure. The staff was very discourteous and apathetic to our circumstances. This was an error on Marriott but we as the guests were punished for that error. Bad form.

I liked the inviting Lobby, dining selections. Pleasant staff and appreciated housekeeping support ( I was not expecting! Thank you!)

NA

Room

Location

Air conditioning was broken

The hotel was close to the airport and very convenient

I was charged for my room even though it was pre paid and have not been able to resolve the issue.

Location close to airport.

No body wash in shower or conditioner. The toilet was had pee in it with lid down. Bowl was yellow. Corners of bathroom are unclean. Sorry, I notice.

The place has bed bugs. We found a large adult in the hallway..

Location to the airport

Should schedule airport ride times

Everything was nice and clean. Check in was very professional, very polite and upbeat with lots of smiles.

The toilet paper was not on the role. I actually had to search for part of the toilet paper roll. They forgot to put more towels in there then when I went down to let them know, they said they had plenty and we could pick them up after dinner. When we return to get the towels we could only get towels and they didn’t have any wash rags. Dinner was fabulous but unfortunately the service was slow.

Location to the airport the best.... hotel room clean and updated... ballroom dinner/service was good.

Lobby bathrooms needed service/cleaning...staff appeared to be over worked... training new staff during summer months when real busy

No way to get to the cornhole boards for kids in a wheelchair and the lift for the pool didn't we work. Called 5he desk but Noone seemed to care

The staff apologized that our room had not been cleaned for 2 days.

Since there was a moose convention, our dinner there was ridiculous. Our appetizer, salad, entrees, & dessert were all brought out at the same time!

Room was very humid and cold almost wet feeling. Small bathroom with old style tub. Expensive room plus pet fee.

Bed was comfy, bedding was adequate

room booked vs room received- not what we ordered. The key never adequately worked, it was hit and miss., even for the gate to open to leave. Asked to change rooms, help was not graciously or generously given. Sad about customer service. It was disappointing in so many ways. We do not stay in hotels often, so look for a treat away from home.

Awesome stay! The outside area was great after coming back from a concert. We came back and had a couple drinks and appetizers in the restaurant.

Nothing bad to say!

It was very convenient for where I had to be

It was nothing I didn’t like

When we got ready for bed there were no extra sheets, blankets or pillows for the pullout couch. We had to use some of the bedding from the king bed.

The staff were super friendy and helpful, it is a warming reception!

Cleanses of the hotel

Na

Cleanliness and comfortable.

I waited over 40 minutes for the shuttle, before I realized I was at the wrong door 15. The terminal wasn't marked , so not a fault of yours, but needed better directions. I ended up taking a taxi.