SpringHill Suites by Marriott Chicago Waukegan/Gurnee
4.1
Excellent(278 Reviews)Hotel in Gurnee, IL
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
SpringHill Suites Waukegan is a 5-minute drive from the Greenbelt Forest and 3.5 miles from Six Flags Great America Amusement Park. It features an indoor pool and a well-equipped gym.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Gurnee, IL
Available Rooms
Queen Studio with Sofa Bed
1 Sofa • 452 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
King Studio with Sofa Bed
1 King • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
King Studio
1 King • 355 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Queen Studio
2 Queen • 452 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Studio with Two Queen Beds and Sofa Bed - Hearing Accessible
1 Sofa • 452 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(278 Reviews)100% verified reviews
4.1
It was very clean the staff was nice the suite was perfectly sized so everyone wasn’t cramped. Had toilet and sink separate from a shower and sink helped everyone get ready easier
Nothing
4.1
Came in to clean the room without asking that was nice. We were here because my nephew was graduating from Navy boot camp.
The outside sitting area I've seen better. But at least it has a brick wall to separate from people looking at you from the parking lot.
4.1
It was half way in between my destinations. There were shops and food close by. The elevators were running good. I liked the desk. The beds were comfortable.
The bathroom was strange and split into two closets - one with a toilet and sink and another with a shower and a sink with a counter top.
4.1
BREAKFAST WAS ON POINT AND THE LOCATION WAS IDEAL ALONG WITH THE INFORMATION ABOUT GRADUATION
MY TOILET DIDN'T STOP UP
4.1
Nice size rooms I would stay again but I would not get the breakfast.
Reviews online regarding breakfast made it sound like they had a large variety of hot breakfast items. They only had eggs & sausages along with make yourself waffles. I expected potatoes and cut fruit.
I hate carpet I wish the guest rooms didn’t have carpet.
4.1
Hotel was easy to get to.
Overcrowded. Some rooms had 10 people staying in them. Very loud, lots of weed being smoked. Could not park in hotel lot. Indoor pool was disgusting. Housekeeping started knocking on doors at 8:30 am and continued multiple times. Hotel ran out of towels due to large groups staying in multiple rooms. No hot water.
4.1
From day one to the last day we enjoyed the time thank you
I have nothing to say thank you
4.1
Superb staff service. Very professional staff
Needs repair. Sink was cracked. Lampshades dirty. Carpet in room didn’t seem very clean.
4.1
The room was clean and spacious and well stocked. The ladies that made the breakfast were so nice and thoughtful. Lupita checked us in and Kenya checked us out, amazing staff this hotel has. We will be staying here next year!
4.1
The room was super spacious and pretty clean!
A lot of parking and free! The receptionist Elvia I can't remember her name but she was very lovely and friendly upon check in.
The facility was and felt dirty. Went to the pool to check it out and it the water looked very dirty, and it smelled dirty. Had to request more towels we are a family of 5 and only 2 bath towels were provided. It was very lousy! To the point that my kids had a hard time falling asleep. The hotel is across from a music venue and we heard the very loud music in our room until 3 am!! Also all the door slamming happening on our floor kept waking up the kids. Breakfast was included in our stay, a milk we grabbed was spoiled and ruined our breakfast. Upon checking out I had to wait around for 5 mins because no one was at the reception desk, once the lady came out from I suppose is their back room she was very blah, can tell she wasn't in the mood.
4.1
It had everything and the staff was so nice
The breakfast area is a little small. But still super clean.
4.1
the rooms were very clean and nice
the reservation process, you guys charged us twice and dont want to do anything to fix it or make it right.. the problem is between the hotel and booking.com but the customer pays the price for it.. for that i will never use booking.com again.
4.1
The location is perfect and not far from PIR graduation. Walmart is directly across the street and alot of eating places in same square. The hotel staff is friendly and hotel breakfast is good. The pool is a little cold but other than that I have no complaints. We will definitely book again next time we are at great lakes!
Water needs to be warmer in the pool.
4.1
Location
They didn’t clean the rooms everyday ,
4.1
Close to entertainment and restaurants
Needs to be updated.
4.1
Breakfast area was nice and a good mixture of hot and cold food. Staff swapped out the cream cheese when asked
4.1
Everything! Location,amenities,hospitality of the staff. Felt like home!
4.1
The staff was awesome. The breakfast was good and the rooms are spacious. The location is great. Nice common area by check-in.
Room service only comes every other day, which is ok but I didn’t know that when I checked in. The hotel ran out of extra towels. The shower is nice but the door leaked and kinda flooded the floor which I had to use my spare towels to wipe it up. The streaming tv is a cool idea but the bandwidth could not keep up with it and kept freezing so I could not stream any movies. The bed was lumpy.
4.1
The stay was awesome. Mrs Lisa was awesome with trying to help me sort out my situation with my payment methods.
My card was charged 4 times for different amounts. The night auditor Nathan was rude and acted as if he didn’t care. I requested corporate office number and he told me they didn’t have one. Definitely needs to work on his customer service skills.
4.1
Breakfast, staff
The bed was very uncomfortable. However they were accommodating and turned it around for us.
4.1
The beds was big and very comfy. Big room, quiet and safe. Parking outside. Easy access to Wallmart and LA fitness, just few meters away. Loved it! OKay breakfast. Good to be an american brekfast... I like NOrwegian breafast better , but this was good :)
The Fitness room was not so inspiring :)
I was happy with everything else
4.1
It was clean and pristine. Room’s comfortable. Staff friendly.
4.1
Good uncongested location 
Nice place
N/A
4.1
The staff was very friendly!
Breakfast can do better… same thing every single day! And my stay was long… so was kind of boring.
4.1
We had the king-size suite. Very spacious and clean. The breakfast in the morning was very delicious.
Their pillows were very flat, and i had to use 3 to get the right height. The bathroom and shower room didn't have locks on the doors.
4.1
It was a nice hotel and a pleasant room. The location was very good. The staff was very friendly.
The breakfast hours were not long enough.
4.1
Even though they don't clean rooms everyday, housekeeping was available for all our needs
4.1
big rooms
4.1
Good location, room was large and beds were comfortable. Breakfast was just ok.
Thought the price was high for the value. There wasn't really anything else I didn't like.
4.1
the shower seat was completely broken and looked as if it had been broken for a while. Breakfast was not restocked, even though there was an hour left of breakfast service.
4.1
Location and hot free breakfast
Nothing
FAQs
How much does this hotel cost compared to others in Gurnee?
The average price for a rental in Gurnee is $175 per night. This rental is $33 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SpringHill Suites by Marriott Chicago Waukegan/Gurnee. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SpringHill Suites by Marriott Chicago Waukegan/Gurnee. Enjoy the water!
Is SpringHill Suites by Marriott Chicago Waukegan/Gurnee pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SpringHill Suites by Marriott Chicago Waukegan/Gurnee?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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