Cleanliness and great staff!

Sad that the pool wasn’t open.

Wish it was offered longer woke up n it was over but looked real nice in lobby n hotel

It would have been better to had the pool open

Great

Nothing

Clean room and good breakfast

Challenge to see sign an get into if trying to enter from the westbound lane

Nothing

Horrible staff

Everything was great

It was clean and in good location.

Reserved 2 rooms 5 mo in advance. Only had 1 when we got there. After calling booking.com they did have other room for us. Pool and gym closed.. unavailable TV in room did not work Online said it would have pull out bed.. did not Outlets on the lamps were worn out and unusable.. had to unplug clock and lamp to have usable oulet

Nice furnishings and decor .. employees were ALL very nice ..great towels and shower supplies ..nice breakfast.. too bad it couldn’t be kept hotter somehow

Noisy at times.. our room was right on the driveway and heard cars and people coming in and out too much.. plus a bar type place next door..t.v was either really hard to figure out or wasn’t working right. Swimming pool did not work and we were not told that when booking the room. All said it would have been worth the price if the pool worked

Check in time was 3:00. We got there at 2. No rooms ready. They did not check us in until 5. Went out and got bac to the room and saw a cock roach walking across the bed sheets.

Location great staff great breakfast, comfy beds.

Horrible

Everything

Clean quiet.

Was a great stay honestly,untill it wasn't. Staff was very friendly. However..... being charged 6 bucks to park in a lot of a hotel where I paid 250 to stay two nights .... ridiculous. As part of my itemized bill prior to check out, it was shown the parking was paid as part of my room....still shouldn't have to pay to park. Then I'm charged for it AGAIN as condition of my check out..... And at 447am, someone from the hotel front desk tried to charge my card for an unspecified 10 bucks. Asked the front desk clerk and she played dumb and said she had no idea, yet her face, and mannerisms said otherwise. Fortunately my card was off. Nice room, but don't stay here unless you want double charged for crap parking, and dishonest front desk clerks trying to steal your money.

You screwed everything up by failing to notify me the hotel had cancelled the reservation. Had to travel south into Illinois to find a room

on line

very poor breakfast

The breakfast was fine; they made an extra effort on the weekend. The desk staff was friendly and quick to help resolve problems (which there were!). We liked the exercise room.

One of the reasons we chose the hotel was for the pool. It was closed. That should have been announced on the website. Room service was spotty at best. We arrived to two almost empty rolls of toilet paper and they were not replenished the next day. If room service is going to be every 3 days, toilet paper, coffee supplies, etc should be automatically provided for the three days. Our bed was never made/changed in the five days we were there.

It was clean and convenient.

I booked the room specifically for the pool. The pool was out of use when we checked in.

nothing

the staffs were rude