Best Western Diamond Bar Hotel & Suites
3.5
Average(254 Reviews)Hotel in Diamond Bar, CA
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Featuring an outdoor pool and lush Japanese gardens, this Diamond Bar hotel is just off the Pomona Freeway. Free Wi-Fi and a daily breakfast are also provided.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Hot tub or spa
TV
Garden
Family friendly
Map of Diamond Bar, CA
Available Rooms
King Room - Non-Smoking
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room - Freeway Side/Non-Smoking
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Room with Two Queen Beds - Freeway Side/Non-Smoking
2 Queen
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room with Walk-In Shower - Disability Access/Non-Smoking
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Queen Room with Two Queen Beds - Non-Smoking
2 Queen
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.5
Average(254 Reviews)100% verified reviews
3.5
Th he staff was friendly and polite.
No microwave in room. Found toe mail clippings on the floor. Noisy. Noisy. Noisy.
3.5
Spacious room
Staff. I called into get a towel on multiple occasions, I always got the run around for a towel! I also was told we get in trouble for giving out towels, can you call the front desk. I called the front desk, they told me to go to the front office instead because they didn’t have anyone to take them to me. I went to the front office only to hear that they didn’t have any towels there and that they would have someone take me a towel after the cleaning people would get there. This was an every day thing. I was hassled for my breakfast ticket when I was going in to grab a coffee. The spa was cold and was under construction. They didn’t have enough towels at the pool either. No hand soap. There was roaches.
3.5
Location
The continental breakfast wasn’t very good.
3.5
I liked the room was clean and the breakfast was excellent.
N/A
3.5
The room was big and clean
there was construction going on during our stay. We parked our rental in the parking lot adjacent to the fwy. Thursday morning our car had several scratches across the entire hood.
Wednesday night, when we checked in, the front desk was not a welcoming experience.
3.5
The staff was very friendly.
The rooms are newly refurbished and look nice.
It is located next to the freeway - the noise from the traffic is terribly loud.
The bed stand is made of metal and makes a LOUD banging noise with EVERY move. There was no sleep to be had.
3.5
The breakfast was excellent. The room was clean and the parking was safe.
N/A
3.5
we gave a cash deposit and when we were checking out they tried to claim that my breakfast crumbs on the table in the room were ashes and refused to give my deposit back claiming we had smoked in the room even though we never did there was no smell of smoke or anything but they refused to give back any of my deposit
3.5
We were visiting the area for a Swim Invitational at Mt. San Antonio College. This property is a quick drive there. Also convenient to restaurants and stores. Plenty of parking. The grounds were nicely kept. The rooms were clean. Breakfast was just OK. We had to move rooms because the toilet did not flush properly in the 1st Room we were given. The property literally borders the Freeway, so when you are on the back side it is very noisy (Even numbered Rooms). One of the reasons I booked this property is they offered a Fridge & Microwave. Upon arrival no Microwave in the Room and our in room coffee pot did not work. I asked about this, because I drink Tea at night. We were told 'all microwaves were removed from the rooms in anticipation of remodeling the rooms'. That was disappointing. They should update their Web Site to reflect.
We booked thru Booking.com and 4 hours before we were supposed to check in I guess Booking.com ran the Credit Card we used to book the Room, and for some reason (still unknown), the card was declined - so the reservation was cancelled. The proprietors of this Motel were nice to reinstate the reservation when we arrived and gave us the same rate.
Breakfast could be much better with a couple of changes. There is no Half & Half for the coffee - just powdered creamer )-:
They offer 'make your own waffles', but there was no syrup. The scrambled eggs are powdered. They offered packets of Oatmeal, but the water to make it isn't hot enough and there is no microwave, so the Oatmeal isn't edible. They had fresh blueberries out to put with the Yogurt (dispensed out of a big machine, so did not know the nutritional info. / ingredients) - but the blueberries had not been washed, and several were smooshy/over ripe). The girl who worked the breakfast room on Sat. was extremely friendly.
3.5
The breakfast was fine.
They were doing construction, trash all over the parking lot where I parked. I asked if my floor could be cleaned, they never did. We needed to use the elevator, construction stuff in our way, it was terrible.
3.5
clean bed sheets
friendly staff
clean bathroom
Breakfast had some good options
The room wasn’t clean and smelled awful. I had to keep the window open for a while but the smell didn’t go away. There was also a gigantic spider on the ceiling, and I found a grain of rice on the chair. Someone was probably eating red rice in my room before I arrived.
3.5
the room was big
the room smelled like wet carpet
3.5
Location very convenient
They charge me for a smoking fee when I didnt smoke there! The room was together with me they smoke but I didn't and the supervisor just said was smelling at smoke.
3.5
Breakfast was good. Impressed with the yogurt machine. Could use a little more variety (second meat, bagels)
Housekeeping should not be by request only. At the very least have someone always available to provide housekeeping items (extra towels, amenities, etc.).
3.5
best bang for the buck
couldn’t say I noticed anything I didn’t like
3.5
I like the Breakfast.
Rooms were not clean. behind the bed was disgusting. saw a mouse running around the room at night. Don't stay here. homeless hotel in the back parking lot in the bushes. watch your car. room 106
3.5
nice room. comfortable bed
will be better when construction is finished.
FAQs
How much does this hotel cost compared to others in Diamond Bar?
The average price for a rental in Diamond Bar is $243 per night. This rental is $138 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Diamond Bar Hotel & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Diamond Bar Hotel & Suites. Enjoy the water!
Is Best Western Diamond Bar Hotel & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Diamond Bar Hotel & Suites?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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