Comfort Suites Airport
3.8
Good(366 Reviews)Hotel in Alcoa, TN
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
The Comfort Suites Airport in Alcoa is located less than one mile from the McGhee Tyson Airport.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Alcoa, TN
Available Rooms
1 King • 409 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 409 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Beds not specified • 409 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 409 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.8
Good(366 Reviews)100% verified reviews
3.8
We got checked in fast and got a room to accommodate all 6 of us.
It's a lil outdated needs some deep cleaning like water stains on ceiling
3.8
Comfy beds
Breakfast. I don't expect hotel breakfast to be great, but this is awful compared to other hotels. Hotel needs updated. Bathroom had tile coming off, black spots on the caulking. The top floor, has a lower ceiling. If my husband wasn't paying attention, he could've hit his head on the sprinklers.
3.8
Location
Cleanliness
3.8
The lady at the front desk upon arrival was really nice.
The room was DISGUSTING upon arrival. There were massive wads of hair throughout the room especially covering the bathroom floor. You could tell nothing had been cleaned from previous occupants. Sticky stuff was all over the computer desk. The plaster was chipping off the walls and there were holes in the wall. We pulled the fold out bed out and there was dirt and filth all over it. Putting it back up where my son could sleep on the couch instead of the dirty pull out, my wife was walking by the end of the bed and a wire sticking out horrifically gashed her leg wide open. We went to the front desk and they didn’t even have a first aid kit or band aid or peroxide or alcohol or anything. Thankfully I’m a diabetic and had alcohol prep pads with me so we used a massive amount of those to try to disinfect the wound as best as we could. Now she’s got to get a tetanus shot and a blood panel because god only knows what kind of germs were on that wire. We asked to speak to the manager only to be told there wasn’t one available. We left a phone number and requested to be contacted and still haven’t heard back. I’ll be reaching out to corporate about the matter as soon as we return home.
3.8
It was clean
Not enough towels. No blanket for pull out sofa
3.8
Location cleanliness
The hot tub was tore up both days we was there
3.8
It’s location and it was clean
Nothing
3.8
The breakfast was good! And the times that breakfast is available are very reasonable! Also the pool is heated and very nice.
If you have to travel around the area you need to find another way to go than trying to turn left from Cusick Road onto 129. You will sit there for ever before you get out. Also trying to turn left from 129 onto Cusick road to get to the hotel is a nightmare. Re route your GPS to come into it on a different road.
3.8
The free breakfast was great
I have never stayed in a hotel as run down as this one. To say that the facilities were in need of an upgrade is an understatement. The floors surrounding the pool were green and covered in algae. The walls of our room were stained black marks all over two different shades of paint. The bathroom had chips missing from the tub and the toilet along with a torn shower curtain and what looked like black mold all over the ceiling
3.8
I like the housekeeping it was excellent the front desk agents were excellent the facility was excellent the location was excellent I liked everything about my stay it was wonderful
There was nothing not to like everything was great the breakfast was great I just enjoyed my stay
3.8
Staff was very courteous and helpful.
Not at all what we expected for the high cost. Hotel is old and in need of renovation. Our bathtub/shower was moldy and the wall around it was torn out. You either had extremely hot water or extremely cold water in the shower. Carpet is old and worn as well as the furniture in the room.
3.8
Very Good breakfast
3.8
We did not use the breakfast area.
3.8
Very good.
3.8
N/a
Needs updated for the price
3.8
Staff friendly and Helpful
None everything is perfect👍
3.8
I loved the size of the room. The front desk and housekeeping were helpful and great
I loved the accessibility to restaurants. I appreciated the complimentary breakfast.
The hot tub and pool. Both need a fresh coat of paint. The hot tub heating system need to be checked.
3.8
Front desk was amazing very friendly. Overall was a comfortable stay.
The bathrooms needed updated especially the tubs there was what looked like mold and pink tent around the seals.
3.8
My granddaughter loved the indoor pool and hottub.
3.8
how helpful staff was
cleanliness leaking ceilings key cards weren’t working hot tub wasn’t even hot pool was ice cold
3.8
I always love coming to this location the staff is awesome always very helpful. They have a great breakfast. Also I like that they have a washer& dryer available. The location is also a plus for me very convenient for me and my family.
3.8
Friendly staff, clean room, comfortable beds, good breakfast, great amenities, heated pool/descently warm hot tub, and great location
Only thing that could have been better is the chemical balance in the pool/hot tub, could have used a cleaning and chemicals in the hot tub especially, hot tub could have been hotter
3.8
Breakfast was excellent. Could have had more cereal options but waffles was great.
My credit card got charged several unauthorized charges after paying for my stay so I'll never give my credit card info at the property anymore I'll just book through second party like booking.com so I wont be overcharged cause I'm still tryn to get my money back
3.8
It is very close to the airport, free parking and an indoor pool. The staff was kind but not very professional.
The hotel had a weird smell, it looked upgraded but not kept up. I was accidentally charged twice for the room. When we got to our room it was NOT CLEAN. There were long hairs on the duvet and stained. The carpet was not properly vacuumed and there were large crumbs and food. The sofa was stained and dusty, toilet handle was broken and dirt on floors. Staff offered me new sheets to put on myself before offering a second room. Second room was not better. Did not stay.
3.8
Everything except...
The manager or person on duty. The older gentleman at night. Had the lobby tv very very loud.
FAQs
How much does this hotel cost compared to others in Alcoa?
The average price for a rental in Alcoa is $173 per night. This rental is $82 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Comfort Suites Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Comfort Suites Airport. Enjoy the water!
Is Comfort Suites Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Suites Airport?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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