Best Western Plus New Orleans Airport Hotel
3.7
Good(231 Reviews)Hotel in Kenner, LA
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Featuring free WiFi throughout the property, Best Western Plus New Orleans Airport Hotel is situated in Kenner, a 20-minute drive from New Orleans. Free private parking and complimentary breakfast is available on site.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Kenner, LA
Available Rooms
2 Queen • 226 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 226 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 226 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.7
Good(231 Reviews)100% verified reviews
3.7
The breakfast was good.
I booked this hotel because it said it had a shuttle to the airport. When I checked in it had a sign about the shuttle and I had a question and asked them and the lady says they don’t have a shuttle. Then when checking in, the front desk put the room key in front of me and that was it. Didn’t tell me the room number, where to go or anything. Very rude. Also the mattress protector under the sheets were showing and it was disgusting.
3.7
Great welcome from the staff. Really clean hotel. Will stay again if we need to fly out of NO
3.7
Clean and friendly staff. The location felt safe also.
3.7
Hotel was clean and quiet, all the amenities was available, and the breakfast was OK a good variety to choose from. My kids enjoyed the pool and the breakfast.
Nothing
3.7
Love the quite surrounding
Pool could have been warmer
3.7
it was convenient for the airport and car hire
the staff at check-in were surely
3.7
The hotel advertising they provide an airport shuttle. I was dropped off in the middle of the night to catch a bus to the airport
3.7
The breakfast was nice. Very clean
3.7
staff not personable at all
property was ok - need heavier covers and bigger pillows
3.7
nice room. nice pool and quiet
staff was friendly
breakfast was lacking
asked to have our room made up twice. they exchanged the towels, never made the bed or changed the sheets. they also did not replenish any of the toiletries.
3.7
appearance was decent and clean . staff was courteous
it appeared to be short staffed. false advertising on buffet breakfast more like continental
3.7
I have traveled a good bit. I was very pleasantly surprised with the cleanliness and comfort of my room. The entire facility was well kept although I didn't look at the entire facility. My bathroom was perfect, the surfaces were actually shiny clean. The staff was friendly and although I arrived for breakfast at the very end of serving time, the staff made sure I had what I wanted. I was meeting someone at the airport and although the airport entrances are under construction, everything was well marked. It was very easy from this hotel.
The vending area on the third floor needed attention....looked like a storage area.
3.7
Na
3.7
Located near trains going then idling meatball night.
3.7
Threadbare and torn sheets. Other guests were playing loud music till 4 am. the staff what’s indifferent to my complaints, and make comments as if it was normal that people party at airport hotels till 4am. All I needed was a one night sleep close to airport because of early morning flight but I will never stay in this hotel again
3.7
My keys were ready when i arrived
All of the hallway carpets were pulled up. The tv remote was covered in a pasty substance. The shuttle won’t take you all the way to airport drop off, they will only take you to the car rental place. They said the car rental place will take you the rest of the way and it will take about 30 minutes depending on how long the car reveal place will take it could be longer.
3.7
Some of the staff was helpful.
The cleanliness of the room. The drawers were dirty. The microwave and refrigerator were dirty. We had to keep pulling trash. We had to request towels everyday.No direct shuttle bus service to airport. We had a person on a Walker and where we were dropped off to catch the shuttle bus at the car rental place was a far distance for her to walk. When I booked it said airport shuttle, which is not true. they only took us to the rental car shuttle. Unfortunately I wouldn't pick this hotel to stay at again.
3.7
near the airport
the hotel was being remodeled on the second floor, you shouldn't have to pay full price ,to walk into that
3.7
This is a great hotel for the price and location. We came in for one night while waiting for our cruise. The hotel manager met us at the airport car rental once our flight arrived and helped us arrange taxi service into the French Quarter for the evening and to the cruise port the next day. Fasy, easy and safe service.
Due to no fault of their own, the hotel is under construction after the hurricanes last year. They are working to get things taken care of but it does disrupt the stay just a bit. There are a lot of workers around the building and work is still being completed.
3.7
The hotel was in complete disarray. There was no carpet on the floor in the hallways, furniture stacked in the hallways. The employee present in the morning was responsible for the shuttle, breakfast and check in. He was rude when I asked for a shuttle ride to retrieve my rental car, his driving was erratic and he actually went across a median to turn around. I paid an extreme amount of money for this low rate hotel and treatment.
3.7
They advertise airport shuttle but do not have a shuttle to the airport.
FAQs
How much does this hotel cost compared to others in Kenner?
The average price for a rental in Kenner is $144 per night. This rental is $32 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus New Orleans Airport Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus New Orleans Airport Hotel. Enjoy the water!
Is Best Western Plus New Orleans Airport Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus New Orleans Airport Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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