Room size, cleaness,

For us the bed was a little soft.

The rooms were very comfortable the outside of the building was not kept up very well and the front desk attendant was not particularly kind and didn’t seem to have enough information about my reservation because I was there when it was time to check in and there were no rooms cleaned and she was telling me she would have no idea when the rooms would be cleaned and she kind of acted like she really didn’t care so I think she needs to learn a little bit better customer service but all in all the rooms were in decent and the beds were very comfortable

 The outside of the property looked very run down and unkept

The Shower...it was for Disable...I'm not Disable and I didn't like the shower...water everywhere.

Room was dirty. Bathroom was dirty! Hair in the bathroom and shower. Toilet seat dirty

The room was very clean

The remote has Netflix and Amazon prime but it wasn’t available on the TV. The cable channels offered wasn’t a good selection for someone not wanting to watch only sports the entire time

Nice and clean

I wanted a glass of wine and it was exactly 9pm and the bartenders said bar was closed. It would have taken a minute to pour a glass of wine.

I just love everything especially the fact it was so clean

Very friendly staff. Rooms are very nice and clean. Beds are super comfortable

Cleanliness of facilities. Front desk was very nice.

N/A

On Tuesday, June 13, 2023, I stayed in this Hotel because we went to Tallahassee for a Florida State University freshman orientation. On the 14th when I went to the parking lot and started my truck, it made a very loud noise, it turned out that they had stolen the catalyst from my Toyota tacoma truck in the the hotel's parking lot. It was cut off and taken away. When I notified one of the employees, and the Sales Director came out and we spoke to him, we also called the police and it turns out that the Hotel does not have cameras in all parking areas, the item that was stolen costs $1,950 and they couldn't help me in any way, they only offered me a small discount so i could stay one night while they solved my theft, although I wouldn't stay there again even if they offered me the room free in their facilities, it really seems irresponsible of them not to have cameras or surveillance in the parking lot if they know that guests are robbed in that place. I do not recommend this hotel and is a dangerous place and it was parked near the front door.

The room was very clean, comfortable, and quiet. This was the perfect pit stop and we woke up refreshed!

It took us a little while to receive our breakfast order and it was a little too salty, but still good!

Location and leaving it

Staff was rude, breakfast was outrageous, didn’t get what we booked they brought in a rollaway bed that was uncomfortable for second bed, smell of cannabis everywhere in hotel.

Amazing service !

We really enjoyed our stay. Everything about it was amazing and we will stay again.

We had to pay for breakfast :(

Amazing! Location was clean and staff was so friendly. Bed was very comfy!

The shower pressure was pretty awful-but everything else made up for it!

I liked the location and I liked how big the room was.

I didn’t like the bed. The mattress was not comfortable at all. I turned on the bed and it felt like I fell inside a hole. My husband said he felt like he was on a waterbed.

The staff has great customer service and the location of the hotel

There was hair all in the bottom of the shower, and the shower also needed a new shower head water wasn't coming out correctly

Breakfast was good as it was going to be cooked based on your preference. Even though it is not included in your room rate, I believe this is more customer-centric because you were given a choice to either avail it from the hotel or anywhere else. There were also a lot of restaurants and shops nearby. The room was really big enough for the three of us and most of all, it was really clean from the bed to the toilet. Thank you Katie for preparing this room for us! Free parking was also a plus and the location was safe. Internet speed was also great.

Complimentary coffee tasted bad. It was dull that I thought I was drinking a bitter water and there was no aroma that would really make me say that the coffee was brewed correctly.