Holiday Inn Express & Suites - Odessa I-20, an IHG Hotel
4.3
Excellent(274 Reviews)Hotel in Odessa, TX
3-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Located in Odessa, Holiday Inn Express & Suites - Odessa I-20, an IHG Hotel offers barbecue facilities. With free WiFi, this 3-star hotel has a fitness centre and a shared lounge. The hotel features family rooms.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Odessa, TX
Available Rooms
Beds not specified • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.3
Excellent(274 Reviews)100% verified reviews
4.3
I had one of my worst experiences at any hotel ever.
went I arrived to the hotel around 1 a.m., the front desk lady said to me she cannot give me a room until 3 p.m. as reservation was moved to next day, she called manager and it was suggested by them I cancel my booking reservation and make one directly with them which I did, but now I got charge for both and they refused my request to cancel the booking reservation.
Also when I called the General Manager named Wendy to discuss about this, she told me my english is very bad, and she is not responsible to not understanding my pronunciation, if that is not racism I don't know what it is, I got english is not my native language, but as manger of a HOTEL, saying to customer that is just not acceptable!
Bottom line, I got insulted and double charge in this hotel and still haven't receive my money back.
4.3
location: breakfast
na
4.3
The staff was very responsive and helpful.
The TV remote did not work correctly.
4.3
Very clean.
4.3
Clean bed
Was a dirty rag on the shower head
4.3
The room was very clean, you can smell clean. It is very spacious and the beds are very comfortable. The cleaning ladies did an awesome job. Definitely will be staying there again.
4.3
very clean
front desk people are not very nice.
4.3
very comfortable
clean
4.3
The breakfast is the same at every hotel. How about some variety...
Water barely came out of sink faucet, but shower was good pressure. The mold in corners can be scrubbed off with some elbow grease.
4.3
The breakfast was very nice and neat. Thanks to the staff. The staff member who checked me in on my arrival was a super nice person and another young lady in the afternoon provided me with directions to Walmart. The front desk staff is awesome.
The room was not clean and the sheets had a bad smell. It looked as if no one changed them at all. The cleaning staff needs to do a better job. Room 426.
4.3
Room spacious
We get to a room that the air conditioner doesn't work and they don't want us to change to diferrent ,the breakfast wasn't really good everything looks burn and the machine doesn't work or they just didn't want to put the mix on the machine because is so much work for them..the pillows smell really bad
4.3
Breakfast was limited, cleanliness was excellent, bed firmness was perfect.
4.3
The pillows were comfortable. The room was fine and lobby was neat and tidy. The guy who checked us in attempted to get us two rooms close to each other and we entered one room but it was occupied, awkward! So I returned to the desk, he apologized and I got a room down the hall from the other room but it at least on the same floor. The next day the desk guy told me the guest was due to check out but decided to stay one more night so it was coming up on the computer as empty.
The skeezy breakfast of broken equipment and questionable sanitary practices. I will never tolerate sausage gravy after my stay at the H.I. Firstly, there was no juice. The attendant said the dispenser was broke. My boys don't drink coffee or tea, they are kids. She offered nothing until I stated I had kids then she "found" bottled juice. I noticed she "found" bottle juice for a lot of adults too. But the worst was when my son found a hair on top of the sausage gravy. I discreetly went to the back room where the attendant was washing up and quietly told her. I thought she would remove the pan but all she did was remove the hair and stir the pan of gravy. And blame another woman. I was appalled. I have worked in food service, I know the rules. And to do this in front of a guest??? Unbelievable.
4.3
Jordan is friendly and welcoming
FAQs
How much does this hotel cost compared to others in Odessa?
The average price for a rental in Odessa is £81 per night. This rental is £41 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites - Odessa I-20, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express & Suites - Odessa I-20, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites - Odessa I-20, an IHG Hotel?
We found 10 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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