Krystal Vallarta
Resort in Puerto Vallarta
4-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this resort
This beach front Mexico resort is located on Banderas Bay. This hotel features 3 outdoor pools, 4 restaurants and bars, a nightclub and a full service spa.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Puerto Vallarta
Available Rooms
2 Double • 430 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King or 2 Double • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King or 2 Double • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King or 2 Double • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
4.5
Modo familiar y exelente la chica que nos recibio fue muy profesional y buena informacion
Mi drenaje solo se tapo y creo podrian mejorar el servicio de meseros pero todo muy bien
2.5
Beautiful place but no hot water I told the front desk but they did not do anything. The food was not great and when I went to have breakfast at 8 am so many things finished and they took long time to refill . I took a cab from there and the fees on the board was $125 pesos an the guy at the airport charged me double
The views and the room were nice
3.5
Le confort de la chambre et son entretien de la part du personnel. La vue du balcon.
La proximité des services.
Les repas répétitifs. Le mauvais entretien de la piscine. L’espace d’amusement intérieur pour enfants n’était pas accessible.
2.0
La habitación que nos asignaron, todo gracias a booking.
Las albercas estaban muy sucias.
La comida es malísima, me tocó ver cucarachitas en el área de los antojitos.
4.0
La ubicación es lo mejor
Las instalaciones están bonitas
La comida del restaurante italiano esta muy bien
La comida de los buffete es regular, podrian ser mejores otras opciones de comidas.
2.5
Iba tan cansada qué como solo encontré disponible hab. En ese hotel, lo tomé, en mi vida lo vuelvo a elegir, personal poco amable, hab. Vieja y sin regadera, TV. Se veía mal
Hab. Vieja, con gotera, TV no se veía, no tiene regadera.
4.0
ubicacion
que no limpiaron mi habitación
4.0
La comodidad, ubicación y cálida precio.
Limpieza de la alberca y cuartos.
3.0
I like the location, the gardens, and the pools.
I didn't like the food it was lozy, no variety, no flavor.
0.5
Nothing
Room was too far from the beach
1.5
The beach was beautiful.
The food was really bad. The fruits all mixed up, and the food trays looked dried out and overcooked by the warmers. No order was observed in the dining area by the guess. The staff was insufficient in the dining and reception areas. It took more than 30 minutes to check in. The pool areas were overcrowded, the facilities were insufficient for the number of guesses. The towels in the pool looked old and overused,
0.5
front desk stuff.. very slow , not friendly!
It’s a very old hotel… definitely not recommended
4.5
clean
couple next door loud sex
3.5
The staff was amazing
The rooms were a little dated. Also, on the website the pools look bigger. We thought there was a swim up bar.
3.5
Breakfast did not look fresh. Location of t hotel was excellent, near outside restaurants and shops
Room AC was leaking
3.0
Everything
2.5
original building is small, on the beach and balconies
run down w/lots of deferred maintenance.
5.0
Excellent services
Everything was good
2.5
I love the location and how close it was in proximity to the beach and other restaurants. The staff was accommodating and very attentive. The price was great for a place with its own private beach front.
The room smelled like mold and had visible signs of rot in the bathroom door. The safe was rusted and could not be used. The food was great for the special event dinners, but the other buffets were lacking options.
1.5
The sea view room has a great view and one of the servers named Edgar was one of the only positives on this so called resort
The sea view room was big but old, run down, dirty, uncomfortable bed springs popping thru and no mini fridge. The food was cold, tasteless and beyond crappy.
Drinks were terrible as well
2.5
Our check in went smoothly and we were able to go tour room quickly. The grounds were very nice.
The resort is out dated. The bedding was not very nice and the bathrooms did not have hair dryers, plus the towel sets were not complete. The rules for in buying food at pool and eating at hotel were weird, depending on your color of wristband, paying in cash for items at hotel was not permitted at snack bar...........just strange. People were color coded for classification.
2.5
The Krystal is a good location. Close too the beach. Short ride to the Malecon. Although check in was 3:00 pm we were able to have our room at 12:00 pm. Staff were friendly and helpful. My husband was well served by the bar staff at the pool.
The Krystal is very tired! Our room was not equipped with towels when we got in. I asked a staff in the hall for towels and she brought 4 big towels. I later called for hand towels and a bath mat. The furniture is definitely showing signs of wear and it is obvious they have tried to cover that up. The beds were small and the pillows were like little bricks.
The pool we went to has a lovely setting but the pool furniture is past its prime the pool water was quite cold. The door handle to the womens washroom by the pool was not functional and would not latch. The restaurants and pool food area are definitley set up for all inclusive guests. We were only there for one night and didn't have all inclusive. The buffet didnt seem that great. I went to the main dining room to see if I could order some lunch. The people there were accommodating and I order Hamburgers for the three of us. They were alright. Bun was soggy.
I would likely try and find another place to stay next time I need one night in PV.
2.5
the position is very good.it's nearby the port.and beach is so beautiful.
the air conditioning is not working
0.5
lots of green
old old old
3.0
Food variety and services.
Cleanness
2.5
A/C didn't work, phone didn't work, T/V barely worked. Didn't have hand towels or shower mat. Had to turn towels in an hour before the pool closed
1.5
Location
Need a lot of repairs and upgrades
2.0
nothing
Food was nasty
Drinks were horrible
food area was dirty
5.0
very clean staff was helpful
not enough variety of food
5.0
The customer service provided by Lilian Torres, she was very nice and kind, she took us to our room and was very polite.
The bathroom of the room 2412 was broken and the shower did not work properly.
0.5
people would be following us around and taking pictures of us when we ate at the main restaurant our waiter was always standing right behind me and I watched him slip something in my husbands drink. he then continued to ask why we weren’t eating or drinking after I told my husband what he did
FAQs
How much does this resort cost compared to others in Puerto Vallarta?
The average price for a rental in Puerto Vallarta is £184 per night. This rental is £16 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Krystal Vallarta. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Krystal Vallarta. Enjoy the water!
Is Krystal Vallarta pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Krystal Vallarta?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
Explore similar vacation rentals in Puerto Vallarta
Explore all rentals in Puerto VallartaPuerto Vallarta travel inspiration
Read our blogGuides
Best Cultural Vacations for College Students
Guides
Share the Love: 8 Fabulous Galentine’s Day Destinations