Pullman Kuala Lumpur City Centre Hotel & Residences
Hotel in Kuala Lumpur City
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this hotel
Located just opposite Pavilion Kuala Lumpur shopping mall, Pullman Kuala Lumpur City Centre Hotel & Residences offers modern accommodation with free WiFi throughout. It boasts 2 bars, 4 restaurants and an outdoor swimming pool.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Kuala Lumpur City
Available Rooms
One-Bedroom Apartment
1 King • 635 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 King • 376 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive Club King Room with Lounge Access
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Twin Room
2 Single • 376 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive Club Twin Room with Lounge Access
2 Single • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
8.0
Spacious & location
The air-conditioner in the 2 bedroom are not strong enough.
If only the apartment has washer/dryer, that would even better to decide on extending the stay.
10.0
Space location staff
Food need improvement breakfast not good
10.0
Location
Staff
Space
Nothing
8.0
Location
Staff
Cleaning
Floor No 14 my room 1434 for one week full of cigarettes smells, due to floor no 13 is the smoking floor and room ventilation need to reviewed by professional Engineers to assess why smoke is coming . You need to isolate smoking floor and provide separate supply .
10.0
Location
Services
Access
Facilities
Food need improvement breakfast wasn't that good for me and least variates for Mediterraneans
9.0
Room breakfast
No accept cash for deposited
7.0
سرعة استجابة الموظفين- موقع الفندق
الفندق اصبح قديم لا يرقى لفئة خمس نجوم ( أربع نجوم تكفيه )
1.0
Bad
Bad
10.0
الموقع ممتاز وتعامل الموظفين
النوافذ تكشف داخل الغرف
10.0
スタッフ、料理、パビリオン近い。とにかく、良いことだらけでした。
無いです
9.0
Comfortable and very clean
Nothing
1.0
Location
Hotel is very old , it doesnt seems like 5 star hotel.
10.0
Clean
Nothing
9.0
Hotel breakfast was way to expensive
Room needed some maintaining
4.0
Great location friendly staff
Lots of construction noise from a room on the same floor despite complaining to the Management. It continued across four out of the twelve days we were there, spoilt my stay, and will book another five-star hotel next time.
9.0
good location, clean and very good standard
nothing to complain
10.0
Location was fantastic. Massive pavilion mall is 2 mins walk right opposite to hotel, you can immerse into the mall all day as long as you got the money😊. Jalan alor is near by as well like 15 mins walk. Food options there are plenty, sometimes you get confused what to eat.
Buffet: was defs worth the money.lots of options from vegan, vegetarian, Asian and ofcourse intercontinental options.
Defs worth the money. Stayed for 3 nights and 4 days.
P.s. supermarket at level 1 of the pavilion mall so could get snacks, drinks etc as needed for your stay.
Wi fi drops in and out.
8.0
Breakfast could have been a little better but not bad. It is a very busy hotel so is trying to cater for many people at a time. Room good but not much of a view - straight into another high rise.
Breakfast had little choice of european food. What was available was all very sweet
4.0
الفندق لايوجد به أي اهتمام من ناحية النظافة
يوجد حشرات وعناكب في دورات المياه
ولايستحق الاقامه فيه
10.0
Everything
Nothing
9.0
Comfortable, roomy & Clean
6.0
Location was good and there was a good breakfast spread
The wifi and even mobile data connection was terrible so don’t expect you will be able to do much work if you’re there for work. Additionally the air conditioner was very low so even though at lowest setting the room was quite warm
5.0
Breakfast
Dirty and old furniture in residence
7.0
Location is close to Pavilion, however it is located at the back of the mall, therefore would require walk through the bridge in order to get to Pavilion. If you are expecting a straightforward distance then this may not be a good choice. However if you don’t mind it, it’s a good place to stay.
Wouldn’t call it a 5 star hotel. It is 4 star at most. The hotel is quite outdated. During our stay on the first day, the hot water was not working but hotel staff did not make any effort to inform us or warn us about this, which we find very poorly for a “5-star” hotel. We informed them we would be arriving slightly early (1pm) and they said they would be able to accommodate that. However, we were not able to check in until after 3:30pm because by the time we came back at 2:30pm, there were only two very slow staff at the reception desk, causing a long wait and a bit of a commotion.
9.0
Lovely location in the city center. Close to Pavilion shopping mall. Big clean rooms, lots of facilities to use and breakfast had a variety of choices.
Long lines at check in, but maybe it’s because of the holiday season.
8.0
We booked the two bedroom apartment for 1 night. The room was spacious. The location was good near the shopping area.
Didn’t enjoy the breakfast. Staff more specifically in breakfast area were a bit rude.
8.0
Everything we came for Christmas 4 years ago and wanted to experience it all over again
A bit disappointed about housekeeping not doing our room whilst at lunch like asked, but the did get to it later in the evening when we went out for a walk
8.0
Spacious rooms, clean and staff were friendly
One of the room smells like a smoker’s room. And the television was not working properly
4.0
Near to pavilion mall
Staff at reception were rude and not friendly. Poor customer service. Sent us a note and blocked our room access informing us that we have not made payment for room extension. Gave them copy of our credit card receipt as proof and hotel had no records! Poor service recovery too.
8.0
the breakfast was so many choices and very delicious, i like the croissant and the cheese also the waffle that was good to me
no
8.0
The staff at the lobby were very helpful and warm.
Housekeeping was very good too. Helped to keep our things neat, and it was clean.
We loved the breakfast range too.
We have seen the Christmas decoration for years now, it is the same but still felt the festive season.
They were nice to give our 5 rooms on same floor, which we requested to be adjacent to each other but couldn't get.
The front staff at the buffet breakfast were disappointing. The first day we were there everything was well. The second day, my brother got turned away for wearing sleeveless. He wore it the previous day and was allowed in. The third day we came, nope, the staff didn't allow us to have our group to be seated together, which they have allowed on previous days. There's double standards in this hotel. That too Pullman?!?!?!
We went to the club lounge, it's strange that their toner was running out and not promptly refilled?
9.0
Ground and reception staff were very helpful. Hotel offer pay at the property this is more convenient for international traveler.
Room were decent however as we rented a family room due to having kids all the wall power outlets were uncovered and unprotected.
6.0
Good breakfast spread. Pleasant staff.
1. Carpark - Should separate parking between staff and hotel guests. We parked our motorcycle at their basement parking and were surprised there wasn’t designated lots for guests. In fact, the area was dim and secluded. Didn’t feel a sense of security leaving our motorcycle parked there.
2. I had requested for a complimentary slice of birthday cake, which only appeared in our room after we left (shortly after checked-in).
We felt the hotel staff can at least give us a call to inform rather than leave it in our room. It is a matter of privacy as well.
3. We had asked for housekeeping on our 2nd day. All was done but the cake plate, and some leftover rubbish on the glass panels of the refreshment area were not collected/thrown.
4. The carpet at the walkway of our level lobby smells a bit foul.
As a 5-star hotel, we had our own expectations and believed Pullman can achieve way better.
1.0
the hotel location
stained old worn bedsheet and duve
understaffed
staff charged me for exrtra money without explaination contact hotel manyb times through emails and phone calls but no reply until today.
10.0
الفندق جميل جدا وفخم والغرف واسعة ومريحة وكانت الاطلاله علي مول بافليون .. قريب من مول بافيلون ومن شارع العرب بس تطلع كبري المشاة وعلي طول تنزل علي مول بافيلون وشارع العرب مرافق الفندق كثير مسبح وغرفه الالعاب للاطفال انصحكم في الفندق
لا شي
8.0
Location and good breakfast spread
Too long to check in..
9.0
Clean and cosy
9.0
Breaky was very nice lots of variety and above my expectations. Ymmmmmmmm.
Everything was very good.
FAQs
How much does this hotel cost compared to others in Kuala Lumpur City?
The average price for a rental in Kuala Lumpur City is £31 per night. This rental is £6 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Pullman Kuala Lumpur City Centre Hotel & Residences. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Pullman Kuala Lumpur City Centre Hotel & Residences. Enjoy the water!
Is Pullman Kuala Lumpur City Centre Hotel & Residences pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pullman Kuala Lumpur City Centre Hotel & Residences?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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