Hilton London Croydon

4.1

Excellent(1,516 Reviews)

Hotel in Croydon

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

In Croydon, this modern 4-star hotel with a wellness-focus throughout, has paid parking, a restaurant and bar, an exclusive Hilton Private Wellness Area(fee applies), gym and air-conditioned rooms with refrigerators.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Croydon

Nearby attractions

Victoria and Albert Museum

15.9 mi

Tower of London

16.9 mi

Available Rooms

King Room

1 King • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Family Guest Room With Sofa Bed

1 King • 258 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Family Double Room

2 Double • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Presidential Suite

1 King • 473 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

££££

Hilton London Croydon

££££

4.1

Excellent(1,516 Reviews)

Hotel in Croydon

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Croydon

Nearby attractions

Victoria and Albert Museum

15.9 mi

Tower of London

16.9 mi

Available Rooms

King Room

1 King • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Family Guest Room With Sofa Bed

1 King • 258 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Family Double Room

2 Double • 258 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Presidential Suite

1 King • 473 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Reviews

4.1

Excellent(1,516 Reviews)

100% verified reviews

2.5

Dec 2024

Room wasn’t conductive

Clean room and good breakfast

Our room was extremely freezing all through the night and we couldn’t increase the temperature. We were shaking with cold till morning .

4.0

Dec 2024

Staff were pleasant and stay was good.

Breakfast was excellent and location was good.

Stayed two nights and no offer to come round to clean the room on the morning after the first night. It would have been nice if they offered as the dustbin was full up.

5.0

Nov 2024

Exceptional.

My stay this time was excellent. My only complain is that there was no freshly sliced fruits at the breakfast bar.

The rom was a bit cold.

4.5

Nov 2024

Very relax couple days

Staff was nice and accommodating

Just the price a lil high but was ok

2.0

Oct 2024

Very disappointing stay - overpriced, under-delivery - cannot be recommended!

Comfortable mattress. Spacious

1. We booked a King Room on 03 July 2024 (3 months prior to our visit). Yet on arrival at the hotel were told that the King Room was not available and that we'd be upgraded to a room with two double beds at no extra charge. I was not happy, but having travelled long distances and with my wife in particular being tired, decided to accept the "upgrade" to something we did not want and had not booked! We ended up an interleading room next to noisy neighbors. This surely would not have been the case in the King Room (see Booking confirmation number: 4998.740.447 from Booking.com and email from Hilton reservations dated 04 September 2024 confirming that our booking was on the system). Despite efforts by a Hilton Hotel employee on night duty (who was met with a very aggressive response), the noise continued well into the hours of the next morning. Our disappointment at not being given the King Room which we booked and paid for only got worse. The following morning I requested that we be moved, which was kindly arranged and the new room served our purpose. We effectively lost a day of our short 3 day visit to see family who have relocated from South Africa to the UK. 2. At no point did we have any contact with hotel management. 3. The shower over the bath is awkward to use, is dangerous as it becomes slippery, and certainly not what one would expect from a 4 star Hilton Hotel. 4. Far too few drawers and shelves and in truth far from 4 star standard. 5. Besides the efficient and friendly lady who arranged our move to another room, the staff generally were bordering on being unfriendly. SADLY I WILL NOT BE USING HILTON CRAWDON AGAIN. WE HAD COME TO LONDON FROM THE NETHERLANDS WHERE HAD STAYED IN PROPER 4 STAR ACCOMMODATION AT A LOWER DAILY RATE, INCLUDING BREAKFAST, AND POSITIVE STAFF. MY OPINION OF THE HILTON CROYDON IS THAT THE MINIMUM IS BEING DONE TO ENSURE GUEST HAPPINESS, THAT GUESTS ARE TROUBLESOME AND SHOULD BE GRATEFUL TO BE STAYING AT THE HOTEL.

5.0

Aug 2024

Enjoyed my stay was very nice

Clean

Paying for parking

3.5

Jul 2024

Overall experience not bad but need more improvement in some areas

The rooms is neat but need more improvement also need to provide smaller cooling systems to stick up our stuff.

The reception area should provide welcome Snacks as before and not selling them. Need more improvement in the breakfast as before. Things have really change. Not bad but need more room for improvement. Thanks

5.0

Jul 2024

First time stopping in a Hilton hotel but willll definitely be stopping with them again.

The staff were lovely from the staff on the front desk , the ladies cleaning the rooms next morning AND to the gentleman at breakfast checking me in and explaining what breakfast there was. Great comfy beds and lots of room in the hotel room.

Nothing comes to mind just a 1 night stay for my trip to the capital.

2.5

Jun 2024

Normally really like this hotel but poor sleep and rising prices will probably stop me staying again

As a general rule I actually like this hotel and have left a very glowing review for it previously. This was based however on getting a good nights sleep, cracking service in the restaurant with amazing food and a very reasonable price. Again the restaurant was fantastic but the other two elements (cost and good nights sleep) failed miserably.

As I am working regularly in Croydon I initially found this hotel via Booking.Com and the price offered including breakfast was within the budget that my company pays. Since then I have stayed a further 2 times and each time the price has gotten higher and higher (even as a Hilton Honors member) to where the last time I stayed I had to cover over £50 of my own money for a night. Add to this an American Education organisation uses this site for their coach excursions and the hotel was full of teenagers and in my particular case I appeared to get the "party" group on my floor and in particular in the adjoining room next door, as well as using the corridor as a running circuit (or that is what it sounded like). To give the reception desk credit I rang at gone midnight when the noise wasnt abating and I did hear them come up and the noise quitened for a while but then started again at around 0215 for another twenty minutes or so, by which time I was wide awake. I complained in the morning and again, to the reception desks credit they offered a form of rebate, but that hasnt made up for the lack of sleep, which when paying the monies required for this site is something of a pre-requisite in my opinion.

4.0

Jun 2024

Very happy with the staff and the facilities used.

The stay met our expectations

Nothing to dislike.

5.0

May 2024

Meeting some friends

Great Service

Nothing

4.5

May 2024

Bardzo dobre miejsce na kilkudniowy pobyt w celu pozwiedzania Londynu.

Bardzo dobre śniadania , trochę mało warzyw do wyboru ale wszystko świeże, smaczne i dobrej jakości. Bardzo miły i pomocny personel. Pokój czysty i zadbany. Dobra lokalizacja pod kątem komunikacji z centrum Londynu, a zarazem z dala od zgiełku miasta.

4.0

May 2024

Very smart option when staying in Croydon

Very friendly staff from the lovely lady on reception to the Hugh Grant chap in the restaurant.

5.0

May 2024

Amazing time

Very clean

5.0

May 2024

Loved every second here. Ended up extending my stay by an additional day.

Great facilities, stunning aesthetics and lovely staff!

N/A

5.0

May 2024

Amazing

The brown lady who assisted me checking in exceeded my expectations and if i do come back it would be solely due to her service!

2.0

Apr 2024

Sauna and steam are extra charge as the parking. Be aware of double charges for room if paid on booking.com as the Hilto

Clean

I was charged twice, booking.com payment with additional payment for parking at the property but the Hilton charged me for the room and parking. They were aware of the booking.com payment but charged me twice. Raise the issue at the property they informed my they would sort it, I followed it up with an email only to receive a response that it was bookings.com problem not the Hilton where in fact it was the Hilton at fault and I’m still in debate about this and no refund.

4.5

Apr 2024

Perfect stay for our 6 year anniversary. Felt very attended to, and the decor is beautiful.

This was our second visit after Hilton dealing with our feedback very well. This experience was perfect for our anniversary, they went above and beyond to make sure this time we felt looked after, this time we used the bar area and breakfast facilities and they were lovely, and the decor and service was to a very high standard. Each employee acknowledged us and make sure we had everything we needed. The room was an upgrade from the previous time, and it was a really beautiful room, spacious and cool. The team at Hilton also went above and beyond with our requests, and they decorated the room free of charge for our anniversary and I thought this was a very nice touch. It’s the little things. The reception lady was very helpful when I wanted to pay extra to upgrade our room on the last night, and the hotel itself is close enough to restaurants, train stations, shops to walk, so you don’t need a car. However we did bring our car, and the parking area was good and under shelter. We also had breakfast, and the variety is great and caters to everyone. Overall very pleased with our stay, and we had the perfect time away for our anniversary.

4.5

Apr 2024

Very comfortable

All was good

N/A

5.0

Apr 2024

Excellent

Perfect location for me Very Friendly staff Facility was good very peaceful

Nothing

4.0

Apr 2024

Enjoyed , spacious family room

Breakfast was good

All good

4.0

Mar 2024

Pleasant

The service was excellent

Paying extra for parking

5.0

Mar 2024

Great place that we really enjoyed

Loved the staff, really accommodating as we had a young family thank you all!! Place looked incredible and the food was decent

Travelling with 2 kids 🤣

5.0

Mar 2024

highly recommended

breakfast excellent large display of food. Manager was so helpful and pleasant. plenty of room to walk around the food hall. plenty of choice. clean is an understatement. the place appeared is was opened yesterday.

having to leave

5.0

Mar 2024

Perfect for what we needed

The family room provided 2 double beds

The breakfast being extremely expensive

5.0

Mar 2024

Excellent breakfast

Spotless

Pay for parking

4.0

Mar 2024

Good

Spacious

No drinking water in the room Tv is not straight forward

1.0

Mar 2024

A disappointment, which I was surprised about because I received info hiltons are the best

The person I was with made the experience nice, and the bed was not uncomfy.

The first night neither of us were able to sleep due to how hot the room was, we looked for a fan around 1am but couldn’t see one, so we tried to change the temperature/ put the aircon on but couldn’t work it out. So we went to reception the next day to ask for a fan and they said they didn’t have one, which is understandable but we then asked for the air con to be turned on or the room temperature to be turned down, but the guy at the desk explained it was in winter mode so couldn’t do much. He said we could open the window, so the next day we opened the window slightly and we realized it was far to loud with the traffic to be able to sleep with the noise, so I didn’t sleep to great again that night and really wanted to due to having a long drive back. Also I thought with paying a decent amount for the hotel, breakfast would be included but they said it was £19 each and then when we went to book it on the morning it went up to £25 per person because we didn’t book it the day before . Also having to pay £15.00 per night for parking, you would think there would be parking included or a discount for the space. Unfortunately I felt for £151.50 a night (£303 altogether), we both felt it wasn’t worth the money and I wouldn’t choose to stay at a Hilton again.

4.5

Mar 2024

I stayed in all three hotels in that area and this was by far the best one and is certainly worth the few ££ extra

Very comfortable and a good size

You had to pay for parking £15 is too much

3.5

Mar 2024

Staff member ignored my wife in the restaurant queue and spoke to the family behind. She had to say “my room number is 1

Clean, modern

4.0

Mar 2024

I was reminded about check out 3 times two hours before time

Looks new Fresh carpets

Cannot identify anything Like they wanted me out asap on check out day Reminded me 3 times to check out!

5.0

Mar 2024

Great option if you are driving + Good Wi-fi

Breakfast is good. Wi-Fi is fast. The staff are very helpful. If you are driving in London, then it's a great location. They have parking onsite with lots of space. This hotel is near a commercial center with quite a few options of restaurants, within a walking distance (only 5mins walking). It's not far to East Croydon Station (about 8 mins by taxi), and from there you can take one of the express trains and be in the city center quite quickly.

3.5

Feb 2024

Nice clean hotel apart from the air conditioning issue.

Clean nice big standard room. Owen, the male staff at the reception was awesome.

The air conditioning was set at 24 degrees and they said could not be changed due it’s it being winter and central heating so sleeping was quite uncomfortable and I had to open the window that also won’t fully open. So I won’t be shaking again due to this issue.

5.0

Feb 2024

Excellent 👍

Location - Just 10mins drive from East Croydon Station also buses available. Bed - Extra massive, I booked a King Size room 😍 Overall all, lovely & Clean , great service from Staff.

There should be more bottled water available for guests especially during this heatwave.

4.5

Feb 2024

Great time

The location was very good and the staff were very hospitable, I had a great time

Early checkout 🤣

4.5

Feb 2024

Convenient and comfortable

Clean and comfortable. V good choices on the breakfast buffet.

5.0

Feb 2024

Lovely 😍

Everything was just great

N/A

4.5

Feb 2024

Really enjoyed my stay and would return

Staff were exceptionally polite and helpful. As a solo female traveller I felt well cared for . Bed was extremely comfortable . Got a bit lost in the giant feather pillows but not a critisicm. Breakfast room staff were very good and choice of breakfast was brilliant.

Think that the evening staff in the bar could have been better. They didn't seem to know whether to serve at table or the bar. Food was adequate . Slightgly limited choice. I had the Duck salad. It was a small portion. Enough for me but served on a small plate so didn't feel like an evening meal. I don't remember reading about the extra £15 a night for parking that I had to pay. Bit expensive for a hotel guest parking I thought.

5.0

Feb 2024

Lovely

My special requests were followed and it made my Girlfriend very happy. I was very impressed. The room is very big and clean. Very cozy.

Nothing

2.5

Feb 2024

اتمنى من الموظفات حسن التعامل اكثر وشكرا

الافطار السعر مرتفع الشخص ٢٥ لذالك لم اجربه وهناك امر استغربته كان وقت الخروج من الغرفه الساعه ١١ ولكن ارسلو لي ايميل وانا في الغرفه انا الخروج ١٠ وعند التاخر هناك غرامه وهذا شي مزعج جدا لذالك لم امدد اقامتي

تعامل الموظفات الموظفين افضل وعدم الراحه في وقت الخروج بالضبط لم يكن كما في الحجز

FAQs

How much does this hotel cost compared to others in Croydon?

The average price for a rental in Croydon is £71 per night. This rental is £3 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hilton London Croydon. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hilton London Croydon pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hilton London Croydon?

We found 10 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.

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4.3

Excellent(728 Reviews)

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3star

2 single beds

Garden · Pets allowed · Air conditioner

Soak up the beauty of Croydon in our Hotel, Dukes Head Hotel. With a range of amenities such as Air conditioner, Internet / Wifi and Pets allowed, you'll feel right at home.

££££

Hilton London Croydon

Hotel in Croydon

Reasons to book

About this hotel

Amenities

Map of Croydon

Nearby attractions

Available Rooms

King Room

Deluxe King Room

King Family Guest Room With Sofa Bed

Family Double Room

Presidential Suite

Hilton London Croydon

Hotel in Croydon

Reasons to book

About this hotel

Amenities

Map of Croydon

Nearby attractions

Available Rooms

King Room

Deluxe King Room

King Family Guest Room With Sofa Bed

Family Double Room

Presidential Suite

Reviews

FAQs

How much does this hotel cost compared to others in Croydon?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hilton London Croydon pet friendly?

What amenities are available at Hilton London Croydon?

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