PLAZA INN Salzburg City NEW OPENING
Hotel in Salzburg
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPets allowed, Internet / Wifi, Parking and more
About this hotel
PLAZA INN Salzburg City NEW OPENING is located 1 km from the Main Train Station, and just a 15-minute walk from the historic centre of Salzburg. The winter garden and the roof terrace offer panoramic mountain views.
Amenities
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Salzburg
Available Rooms
Double Room - Single Use
1 Single • 236 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
Double Room
1 Queen • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Doppelzimmer Hofseitig
1 Queen • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room - Opening Special
1 Queen • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Room
1 Queen or 2 Single • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
5.0 / 5.0
Zentral gelegen in Bahnhofsnähe; neu renoviert, Mitarbeiter sehr freundlich und hilfsbereit (findet man ja leider nicht immer); Am schönsten fand ich das Badezimmer, eins zu eins wie auf den Fotos...so schön. Da hat sich jemand wirklich was dabei gedacht und dann toll umgesetzt- das gilt für das Gesamtkonzept.
5.0 / 5.0
der reibungslose ablauf, es gab Kaffee zur freien Verfügung, die Zimmer waren TOP und das Personal mega nett und bemüht - außerdem sind Hunde erlaubt :)
dass es keine Hotel eigenen Parkplätze gibt
5.0 / 5.0
La ubicación y la dotación de la habitación
Todo estuvo excelente
0.5 / 5.0
Positiv war die Lage (obwohl der Verkehrslärm extrem laut war) u. die Türöffnung über den Link per Mail, falls man mal die Karte im Zimmer vergessen sollte.
Das Zimmer war heruntergekommen u. dreckig. Der Teppichboden hatte Flecken, die Kästen waren abgegriffen u. das Badezimmer ungeputzt (es lag sogar noch ein abgerissenes Pflaster von jemandem in der Dusche). Fand ich alles in allem extrem grauslig u. hätte mir gerne erspart die Handtücher u. Bettwäsche zu benutzen, ist mir jedoch nichts anderes übrig geblieben. Hier werde ich nie wieder buchen. (muss allerdings zugeben, dass ich mir zuvor keine Rezensionen angesehen habe, wird mir eine Lehre sein). Preis-Leistung eine Frechheit. Zum Glück hatte ich kein Frühstück dazu gebucht, das hätte ich nicht essen können.
0.5 / 5.0
schmutziges und kaputtes Bettzeug; kaputter Spiegel, Haare und Fingernägel im Waschbecken, schmutziger Fußboden; in Summe richtig ekelhaft. Leider bin ich erst mitten in der Nacht eingetroffen sonst hätte ich die Unterkunft sofort verlassen.
0.5 / 5.0
The tap of the sauer was broken, I could not have a sauer. The heating unit, where the towels were hanging was very durty, except the bar for the towels. In general, the badroom could be cleaner. It is inpossible to use the hotel, for guests with eye sight problems like me. I only managed with the help of a freind.
3.0 / 5.0
The property is located conveniently near the Salzburg station.
We arrived on Sunday and did not find any staff at the reception- the staff does not work at the hotel on Sunday! We had to check in on the phone. Phone connection was bad, so several attempts later we found our rooms. There were other guests that faced the same problem and we ourselves helped another family. This is truly disappointing as weekends are busy with travelers and this hotel has no one to check guests in.
1.5 / 5.0
It was accessible.
The room was not clean. There was sweat smell everywhere including pillow and bed.
We had to spend only one night so kept our shirts on pillow and slept through the night.
Bathroom was not clean, the pot had stains in it and washbasin was broken.
0.5 / 5.0
Nothing didn’t even get access to hotel , So can’t comment.
Couldn’t comment, as previously mentioned couldn’t access the hotel. Locked doors no reception, couldn’t access number to call on door.
Did ask for any little bit of help from Pizza restaurant next door, sadly nothing they could help with.
0.5 / 5.0
The hotel wasn't expensive. The hotel was centrally located. That is all!
When we arrived at the hotel, the main door was locked and there wasn’t any staff. We were lucky to get in as another hotel guest was leaving. He warned us that we may have problems getting a room (although we had received confirmation from the hotel) I had to go from floor to floor (there are 5 floors) until I found an envelope marked “reserved” stuck in the door. The envelope contained the key card. I decided to use this card and enter the hotel room not knowing if the card was for us. We were lucky compared to others gathering in the hallway, trying to get through to the staff on the telephone. The hotel had a very complicated and arduous billing system that doesn’t work. DO NOT STAY AT THIS HOTEL!!!!
0.5 / 5.0
nothing.
elevator was like a grave and it does not work after 4:30pm. there was no Airconditioning or ventilation in the room. room was so noisy all the night. it was not possible to sleep because the room was too hot and noisy. washroom and room were very dirty and small.
0.5 / 5.0
not much at all
The staff weren’t present the entire time during our stay, so we never had the opportunity to meet them or figure out how the check-in/out process worked. We were forced to use our very limited phone minutes to call them twice, once for check-in and another time for check-out. During our check-out phone call, the lady was extremely rude and refused to give me any information regarding check-out over the phone due to their ‘safety procedure’. However, we were allowed to check-in over the phone just fine regardless of this procedure and without proof of identity. This had us worried that our check-out didn’t go through even though we checked out hours in advance. We even sent an email regarding this and received no response. All their emails were sent in German and when I asked that they send me one in English, I received no response. Along with this horrible communication and presence, the room was located in a building on the Main Street and it was horribly loud our entire stay. We couldn’t sleep for 5 minutes without being awoken by the sounds of people and cars. Finally, the room was barely mediocre. It was small, cramped, dirty, old and run-down. Even if it were a quiet and calm atmosphere, we wouldn’t have been able to sleep due to the lack of comfort of the room.
2.5 / 5.0
The location is near shop and the central bus station
Tje room was facing the street and it was noisy all the time.
The bed was so uncomfortable.
The carpet looks like it has not been cleared!
There are no facilities at all im this place ie hot water, tea or coffee.
There was no remote control for the tv.
The heater in the room was not working.
The only warm place was the bathroom for the towel dryer.
3.5 / 5.0
Location
It didn't have hairdryer or hot water service for tea
4.0 / 5.0
actually i had booked at another hotel of their chain and they took me to a better one, so was an upgrade for free. spacius rooms, very clean. Nothing negative to say. really good choice
nothing
4.5 / 5.0
This was our second time in this hotel which shows we liked it also first time. The location is great, close to city centre, even closer to train station. Around the corner was bakery, room was quiet, clean, you have space for your stuff. When you arrive to reception just call the number and they'll let you know what to do. If we come again, we'll probably stay here again because it's great value for the price.
Cold room a little although the heater was on maximum. Bathroom was ok
2.5 / 5.0
Location
TV has. No remote and rh location
3.0 / 5.0
Location was quite good - despite a >10 minute walk from Salzburg main station, it was accessible to attractions like Mirabel Gardens, etc.
Bed was quite comfortable, toilet was large and spacious.
Slightly noisy when other hotel guests were walking past the corridor but overall OK.
Check-in experience was less than optimal - had to use money for phone call and online check-in as there was no hotel staff ever at the reception counter.
Also means no possible way to store luggage at all - had to drag big luggage around.
2.0 / 5.0
So.. uncomfortable as there is no one to help you or no support.
I'm requesting for my invoice after few days even now they have not sent it.
I had not met anyone from the staff/no receptionist. They just guide over phone.
3.0 / 5.0
value for money. very large room and big bed.
didn’t see a single member of staff on site. when you arrive late. they have a bizarre check-in system which requires you to ring a contact number where they inform you of the room number and you collect your key card in an envelope at your door. this isn’t practical for some people who can’t make calls abroad. The lift is out of operation in evenings and the staff are deceptive about that.
5.0 / 5.0
Very kind hotel staff. They were extraordinary helpful.
2.5 / 5.0
The elevator was out of order that we had to carry our luggages to the second floor. also we had no bath towels. we have informed the reception early in the morning about the towels but during our holiday unfortunately we had no towels that we couldnt get a shower
5.0 / 5.0
It was clean and they help me with an online check-in because I arrived really late to Salzburg. This is a really nice place.
3.5 / 5.0
The hotel is near from Salzburg train station and the connectivity is good. It's very clean and the staff is nice too.
In our 2 night stay at the hotel..just once the elevator was not working and we were on 4th floor. Apart from the hotel is very comfortable.
FAQs
How much does this hotel cost compared to others in Salzburg?
The average price for a rental in Salzburg is £88 per night. This rental is £16 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at PLAZA INN Salzburg City NEW OPENING. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is PLAZA INN Salzburg City NEW OPENING pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at PLAZA INN Salzburg City NEW OPENING?
We found 8 amenities for this rental. This includes pets allowed, internet / wifi, smoking allowed, parking, and laundry.
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