Hotel ZERMAMA Zermatt
4.5
Excellent(765 Reviews)Hotel in Zermatt
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
This brand new renovated hotel in the centre of Zermatt is just a 5-minute walk from Zermatt Train Station and across the road of the valley station of the Sunnegga Express. It offers free WiFi.
Amenities
Pool
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Family friendly
Map of Zermatt
Available Rooms
2 Single • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Single • 129 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
2 Single • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 1 Sofa • 484 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.5
Excellent(765 Reviews)100% verified reviews
4.5
We absolutely loved our stay at Zermama Zermatt. The facilities were impeccible and the staff was warm and welcoming. The room was amazing and included the perfect view of the Matterhorn. The best part, you can use the mini-bar and make fondue right in your room. We absolutely will be returning.
Nothing
4.5
In the middle of the town
No airconditioning service and the shower room is too small
4.5
Very friendly staff, was shown around the facility by the hotel staff. The hotel is a short distant walk to the Gornergrat railway station and the Sunnega funicular is just nearby. A room with balcony could see Matterhorn on a clear day. Definitly a good place to stay.
Nothing to complaint
4.5
Great location and comfort, all very nice, stylish, modern, practical and relaxing. Also great staff and music!
4.5
Room conditions was very good and there are fur gown in the closet . It’s good sense to guest to see outside view in balcony .
4.5
All the staff were so kind, the accommodation was so clean, the location was fantastic, and the food was delicious.
Nothing
4.5
Exceptionally clean - well thought out - OUTSTANDING staff! The view and location were perfect! We would definitely stay again!
Cannot think of much - for us, we would like a broader menu with more options and more comfortable chairs on balcony.
4.5
nice new room, clean and cozy. good location with Bistro. helpful staff.
4.5
Lovely balcony to view the Matterhorn. The room was comfortable, including a coffee maker. We loved having fondue delivered.to our room for us to eat on the balcony
4.5
Breakfast was great to everyone’s taste, prepared to order so fresh and no queuing for a buffet! The choices ranged from health to extravagant with fluffy American pancakes or healthy avocado on toast.
The hotel feels more like being in a chalet than a hotel . It’s cosy and comfortable. We played card in the evening while sipping drinks. Or sat around the fireplace in the afternoon drinking hot chocolate after skiing.Just perfect for a romantic or a family ( adults only) holiday🤗
4.5
very spacious and cosy rooms
4.5
very well located, across the Sunegga lift. Modern and well appointed rooms.
Missed having a sauna on site.
4.5
The staff at Zermama were amazing. So helpful and willing to accommodate any request. Thank you Andrea and team, you made the holiday so wonderful. The hotel is in a great location, directly opposite the Sunnega funicular (which gives you access to all 3 ski areas of Zermatt). The ski locker room is fantastic - modern and super clean (the tissues and sweets are a nice little addition).
4.5
location and reception staff were helpful
Hygiene was poor both in bedrooms and restaurant. So bad that we encountered food poisoning from 2nd night stay that completely destroyed our plans on 3rd day as we were both bed ridden. Toiletries for cleaning were not even replaced each day we were using soap, body wash and body lotions from
day 1 which were tiny bottles - this is another aspect that reduces hygiene.
To Sum - up alot of attention is needed in restaurant and each time we were in the hotel restaurant the waitresses will miss an order.
Considering our stay each night was very expensive it just did not match quality and hygiene expected from our stay
4.5
The service was superb, especially by Margarida, who checked us in. The facilities along with the fantastic view of the Matterhorn from the balcony was amazing.
The shower room was a bit small.
4.5
beautiful property, super clean, great food, and great location. The staff was super helpful and attentive to anything you needed.
Everything was PERFECT!
4.5
cleaned and comfortable
location and the reception guy and girl Lilian
4.5
Great spot! the staff was wonderful!
4.5
1. Superior attention to details
2. Very interesting concept with inviting F1 trainer
3. The room smells like natural wood sauna - you want to stay there forever 😀
4. Everything is soft-close. Literally everything - all closet doors, dresser shelves, toilet seats.
5. Bed is comfy, pillow feels like a heaven
6. Oustanding service
Not sure... maybe only the price? 😀
FAQs
How much does this hotel cost compared to others in Zermatt?
The average price for a rental in Zermatt is £200 per night. This rental is £0 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel ZERMAMA Zermatt. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel ZERMAMA Zermatt. Enjoy the water!
Is Hotel ZERMAMA Zermatt pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel ZERMAMA Zermatt?
We found 10 amenities for this rental. This includes pool, pets allowed, kitchen or kitchenette, internet / wifi, and laundry.
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