Al Marwa Rayhaan by Rotana - Makkah
4.0
Good(9,913 Reviews)Hotel in Mecca
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Al Marwa Rayhaan is a deluxe hotel, located in Makkah’s new Clock Towers Complex. It offers Wi-Fi access in all rooms and views of Masjid Al Haram and the Kaaba.
Amenities
Air conditioner
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Mecca
Available Rooms
2 Single • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Single • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 990 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
1 King • 2 Single • 753 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
2 Single • 376 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.0
Good(9,913 Reviews)100% verified reviews
4.0
Great Location, Everything is easily accesable.
Lift services.
4.0
Location is convenient
The room given to us was noisy due to AC plant outside the wall now and poor sound insulation. The hotel should do something about it.
4.0
الفندوق جميل والموقع رائع
الحمام صغير جدا جدا جدا
والمخاد لم تكون مريجة
كوني حجزت لشخصين كان يفضل سرير منفصل
4.0
Le service, restauration et l’accueil
4.0
Unbelievable view
Easiest and Shortest Access to Haram
Spacious , Clean and beautiful room
Easy access to shops , markets , food etc
Professional and Friendly service by Mr. Ismail HK
Everything was Amazing
4.0
Proche HARAM
L’établissement où j’ai séjourné nécessiterait vraiment une rénovation : l’odeur de moquette humide était désagréable et loin du standing attendu d’un hôtel cinq étoiles. L’impression générale correspondait plutôt à celle d’un hôtel trois ou quatre étoiles en France.
J’avais réservé une chambre avec un lit double pour cinq nuits avec ma femme, mais à notre arrivée, on nous a attribué une chambre avec deux lits jumeaux, rapprochés pour simuler un lit double. Cela restait inconfortable, d’autant plus qu’une lampe était placée juste au-dessus de ma tête, gênant notre sommeil. Nous avons donc passé trois nuits dans ces conditions.
Ce n’est qu’après avoir contacté le service client de Booking pour exprimer notre mécontentement que l’hôtel a finalement accepté de nous changer de chambre pour la dernière nuit.
Je tiens toutefois à souligner la gentillesse et le professionnalisme de Mme Ayat, qui a fait de son mieux pour nous assister, s’excuser et nous aider à changer de chambre. Malgré ses efforts, l’expérience globale a été décevante, et nous avons perdu trois nuits de confort que nous attendions d’un établissement de cette catégorie.
4.0
Relatively easy access
Front desk staff was very efficient and responded quickly to requests
Excellent response from housekeeping and maintenance staff specially the supervisor
The main restaurant ( Al Bayt) provided delicious wholesome food with good portions. The serving staff was also top notch and the ambience wonderful
The Kaaba view from our room was also better than expected
The towels were old and “ abused “
4.0
Location was great, everything was available and easy to reach without leaving
Everything was great
4.0
Location, cleanliness, friendly staff, kaaba view & comfort
4.0
location! this is the FIRST hotel in Clock Tower on 11th level. the elevators are many so i hardly had to wait for elevators even during friday prayer timings. front desk staff is so awesome. literally each one of them. Kaaba view from the room is lovely. beds are super comfortable and overall a very clean facility.
everything was good
4.0
The location, the View.. especially the people from housekeeping were outstanding!! Special Thanks to Mr. Shahed and Reyat for helping us to get the additional bed and for exceptional service!!
On my reservation we were supposed to get a roll in bed, so when we checked in I asked the front desk, they said they will send it, they never did, I came next day to the front desk the lady said we will send, again they never did.. after 2 days I went to the front desk again and there was a tall gentleman he was really rude, here is what he said “WHAT BED , NO BED I GIVE A BLANKET “ and he did send a blank!!!!! I paid over $3,129.91 (US dollar) for 2 rooms and my 3 children sharing 1 bed, I’m not a kind of person who make big deal or ask for discounts. ( I also work in the hospitality business at the Waldorf Astoria Hotel New York, we are currently closed for renovation) However, after 2 days I mentioned that to the housekeeping gentleman and right away he brought the bed. Because of him I gave higher star. But the purpose of writing this paragraph perhaps they won’t do the same thing to someone else, If the management care.
4.0
الاثاث قديم
موقع الغرفه
4.0
Everything is good
Nothing
4.0
قريب من الحرم
النظافه والمسوول عليها اسمه يوسف تعامله راقي جدا
والاستقبال كانوا جدا متعاونين
4.0
النظافه نظيفه والاسررره مريحه الحمد الله
كلو تمام ماشاء الله
4.0
How close it was to the Kabba
Nothing
4.0
حسن الاستقبال والضيافة
4.0
هدوء المكان ونظافته واطلاله على الحرم
الموظفين كلهم قمة بالذوق
حتى حراس الامن لطيفين جداً ومتعاونين
لاشي
4.0
الاطلاله وقريب من الحرم ومريح وهادئ ونظيف والموظفون محترمون جدا ولبقين من الاستقبال الى عامل التنظيف وخدمة الغرف
المبلغ عالي
4.0
كل شي
لا شي
4.0
موقع الفندق ممتاز وقربه للحرم
قدم اثاثها نوعاً ماء
4.0
ممتلز
نظافه 100
4.0
Ive made booking on behalf and choose pay at the property but they still charge my credit card eventho my guest already settle the bill. Been query to them and they denied it even after my bank did the confirmation. This is ridiculous!.
The customer service reg the bill. No solutions!
4.0
I would like to compliment the staff of the hotel very positively, as well as the Haram view. In addition, all prayers are broadcast live from the Haram, and the staff is very friendly and helpful.
4.0
Nice room
All nice
4.0
الموقعه
4.0
ممتاز جداً
كله جميل
4.0
الموقع جدا رائع وعلى ساحة الحرم تماما
لايوجد كل شي كان رائع لكن بوفيه الفطور اتمنى يكون متنوع اكثر ويضاف له اطباق عربيه وعالميه مثل الحلومي والوافل وغيره اغلب الاكل اسيوي ولا يناسب الذائقه العربيه كثير
4.0
كويس نظافه وسرعه تجاوب والموقع جدا كويس
اخترت غرفه على اطلاله فناء خارجي. بس ماصارت اطلاله فناء خارجي بشكل واضح وأمامي.. يعني بشكل جزء بسيط وايسر الشباك.. هذا الانتقاد. لكن تعاملهم معاي يشفع لمثل هالاشياء
4.0
Location and hotel restaurant
Rooms look old
4.0
The location, the Haram view and Kabaa view
-
4.0
مريحه ونظيف
لاشي
4.0
موظفين الاستقبال على قدر عالي من المهنية والتعامل الراقي وخاصة الموظفة رهف والموظفة اروى الله يكتب لهم الاجر ويوفقهم
ولا انسى موظفين الأمن يستقبلوا الناس بابتسامة ومتعاونين
تعامل موظفي الصيانة
4.0
النظافة والقرب من الحرم والتجاوب السريع
لا شي
4.0
قرب الموقع من المسجد الحرام والهدوء في مرافق الفندق
كل شيء كان رائع
4.0
The breakfast was perfect, the staff are lovely
The reception staff are very friendly, especially Ms. Rahaf
-
4.0
-وجوده في ابراج الساعه و قربه للحرم
-اطلاله الغرفه
-خدمة موظفين الاستقبال خاصة الاخت بشاير خدمتنا بكل احترافيه واهتمام واحترام ولطافه
انتظار طويل لاستلام الغرفه
للاسف الغرفه كان اثاثها قديم جدا ..الفندق يحتاج تجديد ،جميع الادوار اثاثها جدا قديم من جميع النواحي،
الدور الوحيد المجدد رقم 12 ..
عند طلب خدمه الغرف تحتاج الاتصال الي 4-5 مرات لتلبيه طلبك
الفطور كل يوم نفس المنيو بالضبط لا يوجد اي تنوع على العلم اني سكنت قبلها بشهرين ورجعت سكنت فيه ..نفس قائمه الطعام بالضبط للغداء والفطور يوميا !!
جميع مصاعد الفندق ارضيتها جدا وسخه لا يوجد عليها تنظيف
الممرات موكيتها قديم ووسخ لا يوجد تنظيف عليها
الفندق ينقصهم مدير يهتم بالعميل ويهتم بنظافه الاوتيل لانه مستواه نازل للاسف ليست كالمره الاولى ..لا انصح فيه
4.0
I liked the location of the hotel view kaba and confortable équipement and behavior of the staff at reception and their good hospitality with customers especially Mr Abdullah Otaibi and Mr Fahmy, Thanks to them for their good reception and smile.
All was good
4.0
سرعة و احترافيه طاقم الريسبشن ،
الخدمة ممتازة جداً في رمضان من ناحية تنظيف الغرف و شكر خاص للقائمين على بوفيه الافطار جزاهم الله خير
FAQs
How much does this hotel cost compared to others in Mecca?
The average price for a rental in Mecca is £31 per night. This rental is £41 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Al Marwa Rayhaan by Rotana - Makkah. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Al Marwa Rayhaan by Rotana - Makkah pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Al Marwa Rayhaan by Rotana - Makkah?
We found 10 amenities for this rental. This includes air conditioner, internet / wifi, fireplace, parking, and laundry.
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