Ascott Makati
Hotel in Pasay
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Towering over Makati in a modern steel-and-glass structure, Ascott Makati offers self-catering apartments with views of the city. Enjoy 5-star facilities including a spa, tennis courts and an outdoor pool.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Pasay
Available Rooms
1 Queen • 1 King • 1216 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 893 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 570 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King or 2 Single • 387 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 1216 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
5.0 / 10.0
What I like about this place is the location, friendly check in, the guards at the front, and to feel of being secure all the time. Shopping around this area is convenient and centrally located to everything.
The room was a little tight compared to what I have gotten in the fast few times I've stayed here. I asked for the couches to be covered in sheets and not of it was done, and also the room wasn't even cool enough as I entered and has a musty smell. Looks like someone just left the room and barely cleaned it and the carpet was not vacuumed. The sink under the kitchen was really smelly and should be looked at, because it's not healthy for anyone who stays in the room. Need more thorough cleaning of the disposable perhaps.
8.0 / 10.0
Pool was a lovely oasis from the busy city! Staff were lovely.
10.0 / 10.0
Very close to everything and even public transpo is easier to track location pick up and drop off.
The mineral water that was given half full but the faucet is sealed.
10.0 / 10.0
great breakfast & friendly staff. free parking that was safe & secure.
checking in and checking out took a loooong time.
8.0 / 10.0
the location and staff
th room i have stayed in is a bit dated and if i am not mistaken the bedtable was a bit slanted
9.0 / 10.0
Access to the mall, friendly staff, spacious
A bit dated but it’s part of its charm
3.0 / 10.0
Location to the amenities .
Staff were friendly and accommodating.
We were assigned on the 20th floor and on our second night the room next to us was very noisy between 12 to 3:30am. I contacted the front desk and they were concerned and did something about it. But the noise still continued for
2 to 3 hours.
The Duty Manager could only offer us free breakfast, massage and late check out. When I requested for an extra night, her response was that my request cannot be accommodated due to the booking made here in booking.com.
1.0 / 10.0
Now nothing they have stolen my money!!!
They take a deposit on arrival (card only and not mentioned on booking.com) then on check out when I handed my card for the refund. They said the charge will be reversed and you'll have the money back in a couple of days.
When I did not receive my money back after a week I ask why. I got a message days later saying it can take up to 14 business days (it's 2024 all banking is instantiations).
Then when I complained after 14 business days they time me to contact my back as it's not their responsibility...
It's been over 3 weeks now and they have not given me my money back and now have stopped responding to my messages.
10.0 / 10.0
We had an absolutely amazing stay at this hotel. From the security and check-in staff, and the rest of the staff, everyone was very polite and always attentive to how they could assist hotel guests.
none
8.0 / 10.0
Courteous reception and staff…room is clean even though the furniture and room deco were old. Convenient location and many great restaurants nearby…
Unstable old furniture…
8.0 / 10.0
Great location, very central to Makati. Good comfort, good housekeeping, good breakfast.
Cleanness to review in the restaurant (cutlery and around the pool).
10.0 / 10.0
Friendliness of the staff specifically Mykee &
PJ Aragon who works in the restaurant.
The breakfast has a lot of variety & the food is good .
The Hotel Staff are friendly, courteous & helpful.
10.0 / 10.0
The room was lovely and clean, staff were amazing and breakfast was exceptional
5.0 / 10.0
The location was good.
Breakfast was chaotic. Some of the food in the hot stations was cold like rice, sausages, pancakes. The staff took our towels even though they were hanged. When we requested for replacement it took 4 phone calls in a span of 45 minutes. Even then, my husband has to go down to personally fetch it from guest services.
5.0 / 10.0
The location is good.
Breakfast was below expectations. Some of the food in the hot station was cold - rice, sausages, pancakes, etc. Staff seems to be overwhelmed every morning, it was chaotic.
7.0 / 10.0
The location
Breakfast
7.0 / 10.0
Location
Breakfast
9.0 / 10.0
good customer experience
sometimes amenities were not complete during check-in
10.0 / 10.0
Great location and view
10.0 / 10.0
cleanliness
none
10.0 / 10.0
we love the hotel in fact it’s our second time to stay there
at this time the bathroom is a bit smaller than we have before
8.0 / 10.0
The room is spacious and comfortable, and the location is convenient since it is within the Ayala Center. The breakfast buffet was delicious, with a variety of food.
We accidentally entered the wrong entrance door (with a defective magnetic door lock) to the Ground Floor elevator lobby, and the security guard needed to be more friendly by reprimanding us. We waited an additional hour to check in because the room was not ready, and there was a long queue of guests. The hallways smell musty. We tried the self-check-out counter to save time, but it wasn't working.
9.0 / 10.0
Location is great,
well equipped gym and service is excellent! I would like to make a special mentioned of Jeffrey from the Mesculan restaurant. He has been super attentive and provided great service.
A bigger nice bar
10.0 / 10.0
Exceptional service from all the staff, well maintained rooms, very central and accessible location.
none
7.0 / 10.0
Accessibility to shopping malls. Staff were courteous and responsive. The room was clean.
Loud electrical humming noise inside room 1626 that is not much audible during the day but very loud at night when it's all quiet.
2.0 / 10.0
nice gym
they cut off my Wi-Fi in the middle of a session with my patient, well before check out time
4.0 / 10.0
very nice room, gym open 24 hours
the service is poor. then have many staff, most of whom are slow and/or incompetent.
we needed a later checkout as my wife was stuck at a bank meeting and could not get back through traffic by noon. However they would not allow us
7.0 / 10.0
the location
the other rooms when their doors are closed can be heard all the way to my bed
8.0 / 10.0
Fantastic location. So close to everything.
Warm hospitality when I checked in. Room request was provided.
Water dispenser in the room was a good move and helps with the environment.
Nice breakfast options with changes each day.
Room was diligently cleaned and beddings sorted each day.
Porters at the car park/lobby/security were courteous and helpful. Nothing was too hard.
The gesture of putting their hands over their heart when they see you makes you feel welcomed.
Next room seems to be cooking as there was a fishy smell every morning when I open my room door. Would be good to have a separate shower from the bath tub. Bath tub tends to be slippery when used. Coffee could be better at Mesclun.
8.0 / 10.0
location
food wasn’t so great
FAQs
How much does this hotel cost compared to others in Pasay?
The average price for a rental in Pasay is £41 per night. This rental is £5 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Ascott Makati. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Ascott Makati. Enjoy the water!
Is Ascott Makati pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Ascott Makati?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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