La Passion Masaya Collection

La Passion Masaya Collection Hotel in Cartagena
Swimming pool
Property building
Bedroom
La Passion Masaya Collection Hotel in Cartagena
4.2 / 5.0
Excellent(1,075 Ratings)

Hotel in Cartagena

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area

About this hotel

Featuring a swimming pool and a hot tub, La Passion Hotel Lounge offers stylish rooms with free Wi-Fi and plasma TVs only 300 metres from the beach. There is a terrace lounge. Bocagrande is a 5-minute drive away.

Amenities

Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Laundry
Balcony or Patio
TV
Wheelchair accessible
Family friendly

Map of Cartagena

Available Rooms

Junior Suite

1 King • 365 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

Executive Suite

1 Queen • 484 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing

Family Room

1 King • 753 ft²

Sleeps 5
+
You'll be directed to Booking.com for availability & pricing

Double Room

1 Queen • 172 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

Superior Double Room

1 King • 355 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
booking logo

Ratings and reviews

4.2 / 5.0
Excellent(1,075 Ratings)
100% verified reviews
3.5 / 5.0
star 5 empty
Nov 2024
Rundown hotel, lacks detailed attention to guests and cold showers
Antique Cartagena hotel with character; location is in the middle of the old town; big spacious rooms
Unfortunately the hotel is run down and it needs some attention to paint and renovations in general. The rooms are lacking hot water, the wifi is going on and off the whole time whilst we were told it was due to the rain but it also didn’t work when it wasn’t raining. The breakfast is served on the rooftop and there is limited space for every guest if the hotel is full. The options given (eggs, yoghurt, granola, waffles, arepas) are enough but it lacks taste - they were very plain. Staff seems to be chilling and watching their phones and speaking on their phones constantly and loudly. You can hear them constantly next to your room, next to the breakfast and when at the pool. Overall, no attention to guests and tranquility.
4.5 / 5.0
Oct 2024
Schick und bequem
Alles schick, bequem, große Zimmer, leckeres Essen, super tolle Lage, ich würde wieder kommen.
Una vez encontramos una cucaracha en el primer piso del apartamento, creo que por que están renovando la casa de al frente. Pero la reporte y luego fueron a sacarla.
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Jun 2024
Un Lugar hermoso con la peor experiencia
Las instalaciones, la casa es hermosa.
El servicio es pésimo. Un lugar hermoso con una experiencia de servicio fatal que hacen que no quieras volver. El modelo de servicio del hotel está planeado para que nadie te atienda. No hay disposición ni una actitud de servicio sobre todo de las personas que atienden el último piso en la piscina y Restaurante. Estás cómodo en tu asoleado bajo el sol y nadie, nadie se acerca a preguntarte si quieres una cerveza, si necesitas un vaso de agua. Debes levantarte e incomodarte e ir a buscar a las personas para que te vendan una cerveza y te la traigan además cuando ellos quieran o se acuerdan . No hay disponibilidad de snacks y comidas durante todo el tiempo en la piscina máximo hasta las 2:00 P.M. El horario del almuerzo es de 11 A.M. a dos P.M. (Quien almuerza a las 11 A.M.? ) pero si quieres un snack también es máximo hasta las dos P.M. . si quieres comer algo después de esta hora no tienes como comer absolutamente nada sólo te ofrecen papas a la francesa y algunas bebidas porque la disponibilidad también es bastante limitada lo peor es la actitud y el servicio de las personas como realmente requieren un entrenamiento importante en servicio al huésped y tienen bastantes áreas de oportunidad. Inclusive a la hora del desayuno nos pidieron ubicarnos en la mesa que ellas ya tenían arregladas y por la ubicación yo quería sentarme en otra mesa y me tocó organizar la Mesa a mí misma, porque la señoras dijeron que en esa mesa no me atendían. Adicional, la mañana cuando llegue a la piscina seguían en los canastos las toallas sucias del día anterior. No habían puesto toallas limpias para los huéspedes y seguían las sucias del día anterior y que inclusive yo utilice. Es un lugar hermoso que con una mejor atención por parte del equipo de servicio al huésped e inclusive sería un lugar fenomenal e irrepetible. Y la verdad es que no es el más económico para tener tan pésimo servicio.
4.0 / 5.0
star 5 empty
Jun 2024
Se pasó bien
Me gustó la localidad y el personal muy amable
Estaba un poco sucio y olía a cigarro en una habitación
4.0 / 5.0
star 5 empty
Jun 2024
Adore the colonial style. Soaring ceilings. Very pretty.
Grand colonial 6meter ceiling rooms. I had the delux double and it was absolutely beautiful. As per the era there’s a little crumbling but that just adds to the appeal. The air com was terrific, icy cold for the heavy humidity of Cartagena. I’ve yet to try the breakfast. Overall would definitely come again.
The TV didn’t work in my room and wifi was patchy.
2.0 / 5.0
star 3 emptystar 4 emptystar 5 empty
Jun 2024
Frustrante
Como um hotel não tem elevador para receber idosos e pessoas especiais . Eu não tenho condições de subir escadas, tenho um problema no joelho
5.0 / 5.0
May 2024
The building, room, location and staff were perfect. All of the staff were friendly and happy to help you with any enqui
Beautiful building. Decorated to a traditional style which massively contributed to the atmosphere of the trip. Our room was a great size with lots of room and beautifully decorated.
4.0 / 5.0
star 5 empty
Apr 2024
Lovely stay in the historical centre of Cartagena
Lovely little hotel located in an old house in the historical centre. It has an amazing rooftop and pool as well and the hotel reception is open 24h. The reception personnel was very helpful with everything including organising taxis for our ongoing trips. Thank you!
Everything was great :)

FAQs

How much does this hotel cost compared to others in Cartagena?

The average price for a rental in Cartagena is £53 per night. This rental is £0 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at La Passion Masaya Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at La Passion Masaya Collection. Enjoy the water!

Is La Passion Masaya Collection pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at La Passion Masaya Collection?

We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.

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