Hotel Luna De Plata

Beach
Bed
Property building, Beach
Balcony/Terrace
Balcony/Terrace
4.1 / 5.0
Excellent(376 Ratings)

Hotel in State of Quintana Roo

4-Star Hotel

Reasons to book

Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Situated on the Costa Maya, with a private stretch of beach, Luna De Plata offers simple accommodation just a few hundred metres from the Costa Maya cruise port. Free Wi-fi is available throughout.

Amenities

Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Beachfront or waterfront
Garden
Family friendly

Map of State of Quintana Roo

Available Rooms

Superior Room

1 Queen • 215 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing

Family Room

2 Queen • 322 ft²

Sleeps 5
+
You'll be directed to Booking.com for availability & pricing

Standard Room

1 Double • 215 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

Junior Suite with Sea View

1 Queen • 322 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing

Suite with Garden View

1 Double • 1 Sofa • 269 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
booking logo

Ratings and reviews

4.1 / 5.0
Excellent(376 Ratings)
100% verified reviews
5.0 / 5.0
Oct 2024
Recomendable.
La comodidad, la habitación (estándar) es muy amplia y las instalaciones son bonitas. Cumple con todo lo que se menciona. Además de que las personas encargadas son muy amables y te resuelven cualquier tipo de duda o situación.
Que está un poco retirado del centro del malecón. No es mucho, unos 8 minutos caminando. El hotel cuenta con club de playa, pero la parte más limpia de la playa está al centro del malecón.
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
May 2024
Mala experiencia
El hotel es sencillo tiene lo indispensable, no esperes nada de lujo.
La recepción es muy mala, la actitud de los empleados es negativa. Las instalaciones son basicas. Su playa descuidada nunca hicieron nada por limpiarlo. El olor a zargaso es intenso debido al acumulo en su zona a diferencia de otros hoteles. Tuvimos que cambiarnos de hotel. El colchón de la habitación en muy mal estado demasiado incomodo para dormir.
2.5 / 5.0
star 4 emptystar 5 empty
Apr 2024
Gute Lage
Die Lage war super !
Das Frühstück war mehr, als übersichtlich.
5.0 / 5.0
Jul 2023
Exceptional
Very kind personal, they gave us upgread of room and surprise us for our honeymoon!
3.5 / 5.0
star 5 empty
Jul 2023
Good stay but better options
Quiet and relaxing
The shower wasn’t working and the beds and pillows were really old
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
May 2023
Horrible, completely horrible . I ended up having to stay at El Fuerte about 10 minute walk down
I have fought and will continue fighting to have this charge removed from my account. I arrived to the hotel the day of my reservation only to be horrified by the conditions and false advertising posted by both booking.com and the hotel. The moment that we arrived, there was a rancid smell similar to sewage due to the piles of seaweed accumulated right in front of the hotel. We spoke with the receptionist who claimed to be the general manager of the hotel and explained the situation to which she responded, “I’m sorry that we are not up to your American standards but these are the conditions that we live with everyday”, she also stated that if we wanted to cancel, we could have cancelled a day before and it would have been free cancellation. I’m sorry, but if we are traveling from the US, HOW are we supposed to know that the pictures that you are advertising are nothing like what is actually there!? I had booked 3 rooms for 2 days and was charged a $800 cancellation fee which is beyond ridiculous.
I have fought and will continue fighting to have this charge removed from my account. I arrived to the hotel the day of my reservation only to be horrified by the conditions and false advertising posted by both booking.com and the hotel. The moment that we arrived, there was a rancid smell similar to sewage due to the piles of seaweed accumulated right in front of the hotel. We spoke with the receptionist who claimed to be the general manager of the hotel and explained the situation to which she responded, “I’m sorry that we are not up to your American standards but these are the conditions that we live with everyday”, she also stated that if we wanted to cancel, we could have cancelled a day before and it would have been free cancellation. I’m sorry, but if we are traveling from the US, HOW are we supposed to know that the pictures that you are advertising are nothing like what is actually there!? I had booked 3 rooms for 2 days and was charged a $800 cancellation fee which is beyond ridiculous.
4.5 / 5.0
May 2023
Loved it!
The room had an incredible view, the beach is right in front of the hotel, the staff is unique. Thye have a really good kitchen and the included breakfast is delicious!
The A/C didnt seem to be big enough for the room´s size, eventhough we had it in the lowest temperature the room never felt cold.
5.0 / 5.0
Apr 2023
Exceptional
everything

FAQs

How much does this hotel cost compared to others in State of Quintana Roo?

The average price for a rental in State of Quintana Roo is £129 per night. This rental is £68 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Luna De Plata. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Luna De Plata pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Luna De Plata?

We found 12 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.

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