OYO 782 Menjangan Residence at Citraland 1

Facade/entrance
Bedroom
Bedroom
Bedroom
Bedroom
2.5 / 5.0
Fair (40 Ratings)

Hotel in Surabaya

Reasons to book

Free cancellationFull refund if you change your mind
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

OYO 782 Menjangan Residence at Citraland 1 features air-conditioned rooms with TV in the Sambikerep district of Lontar. With free WiFi, this 2-star hotel offers room service.

Amenities

Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Family friendly

Map of Surabaya

Available Rooms

1 Queen • 107 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing

1 Queen • 204 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
booking logo

Ratings and reviews

2.5 / 5.0
Fair (40 Ratings)
100% verified reviews
1.0 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Feb 2024
Отвратительно
Близкое расположение к Американскому консульству
Грязно, фото не соответсвуют реальности, молодой человек на стойке сказал не нравится я верну вам деньги, но была уже ночь, пришлось остаться , спала со светом, боялась если выключу , то набежит какая нибудь живность
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Apr 2023
I booked two nights, and I left after one night despite that it was paid.
it is close by to US consulate
that was not a room, that was barn. Pictures on booking are different. Don’t trust them. And it was so dirty bed sheet, so I have doubts they ever change it. All bed-clothes, including broken pillow covers, were changed after my request. But this is completely non respectful to give room in such condition and not corresponding to the pictures.
4.0 / 5.0
star 5 empty
Mar 2023
all told, great place, great staff, great location, great value.
Staff was excellent. Andrew was very helpful.
bathroom could have been a bit cleaner.
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Feb 2023
awful, I’ve never met such treatment.
nothing. when I entered the room there was a horrible smell there. so I decided to leave
well, before we arrived I’ve got several emails saying that they can’t use my card. anyway we arrived and paid in cash, but when I saw the room I was horrified. and the smell was disgusting. the receptionist told me that all the rooms are like this. so we decided to leave. the receptionist refunded me and recommended another hotel. so we left. in a few days I received an email saying that they charged me. I know it’s 9 dollars but still, I decided to check. it occurred so that they charged me twice. so I asked the refund, but they keep on saying that I was charged and that’s it. when I contacted the services, they told me to call to booking. I did, hopefully I will get my refun. if not, really, they are 9 dollars, you can eat them.
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Jun 2022
Awful experience, the room stinks, no toilet paper🤯
Nothing. Literally, nothing is good about this place.
The room was very dirty, not the one I booked from the photos in listing. The cigarette smoke was the first thing I smelled while entering in the room. The bathroom was just disgusting, and very very dirty. There was NO TOILET PAPER! And if course no shampoo, no water. The room was just on the side from the administration counter, so the light from the hallway was turned on the whole night and the room was illuminated the whole night as a result. The staff doesn't speak English, at all. When I said that this is not the room I booked, he told me that they are "this room upstairs, and they are all full".
2.0 / 5.0
star 3 emptystar 4 emptystar 5 empty
Jun 2022
The price could be a little bit increased if the the bathroom(s) would be upgraded
The staff (Andrie) is cooperative.... Parking is avalable,,,
The bathroom is dirty & stink. The room need a little more space for a chair & placing suitcase/bag....
1.0 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Feb 2022
Eww!
It is in a great location, a quiet neighborhood near tons of restaurants.
It's FILTHY.
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Oct 2021
Bad
The room is very very dirty. Smells very bad. The sink was leaking. The toilet and shower were incredibly dirty and stinking. I travel a lot and I never saw something like this. I had to sleep with the window open because of the bed smell. Also the bed sheet was dirty with stains and lots of hair. Same with the pillow. To sleep I had to use a blanket I carry with me to cover the bed. I had to use a towel I have to cover the pillow. This was the only way to spend the night. In the morning I woke up very early and left the place. Unbelievable.

FAQs

How much does this hotel cost compared to others in Surabaya?

The average price for a rental in Surabaya is £31 per night. This rental is £22 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at OYO 782 Menjangan Residence at Citraland 1. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is OYO 782 Menjangan Residence at Citraland 1 pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at OYO 782 Menjangan Residence at Citraland 1?

We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and tv.

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