The Town House by Innkeeper's Collection
About this hotel
Situated along the banks of the River Yare and opposite Whittingham Country Park, The Town House by Innkeeper's Collection offers limited free parking just 2 miles from Norwich city centre and features an on-site carvery restaurant.
Amenities
Internet / Wifi
Parking
TV
Garden
Family friendly
Map of Norwich
Hotel in Norwich
Reasons to book
Includes essentialsGarden, Internet / Wifi, Parking and more
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££££
Reviews
3.7/5.0
Good(1,160 Reviews)
100% verified reviews
5.0
The staff were very attentive
The room was very small, especially to fit a travel cot in. Only a shower in the room and no bath. Breakfast was very disappointing, only cooked available, no continental and not even any juice included. We had breakfast on both days and they didn't have the same things available which they did the day before
3.0
Its a good location for buses into Norwich and access by car for the ring road and by-pass. The staff were very good. Our room was a decent size and we were pleased with the large towels and bathroom. Having a bar/restaurant on site is a bonus.
Our bed was very hard so we did not sleep well. The hotel is in dire need of refurbishment. We had two downpours during our visit. This resulted in water pouring through the ceiling and we had to move from our dinner table due to water ingress flooding in the restaurant.
8.0
Parking
6.0
Bed was comfy, appreciated having tea in the room as I always have it in the morning.
The window wouldn’t stay at a low height, I had it wide open otherwise it would fall on it’s own. The radiator wouldn’t turn off. The room was too hot!
7.0
Free off street parking
Comfortable bed
Most staff very helpful
No lifts to rooms
Options for breakfast were limited to fried breakfast or toast. No cereal, no fruit.
Not enough light at desk mirror.
9.0
good location easy in and out excess
no hot water Ayer on last day
10.0
The hotel is amazing, the location was fabulous
Nothing
9.0
value for money handy for buses in to town clean and tidy staff very help;fjul
8.0
Reggie Kray stayed there
Food so so
1.0
Free parking and next to the river
The room was not as it looked on the photos. The premises is run down and in need of renovation/decorating. The cleanliness was not of high standard. For the price we paid I was quite disappointed overall.
10.0
Excellent service from every member of staff,
Friendly & most welcoming.
That's just it, there is no Fault with the place.at all
10.0
Very friendly. Great location and food
Nothing
8.0
The bed and facilities in the bedroom were fine as was the bath room, which had been modernised. Breakfast was full English which was good and plentiful which met our needs. The staff were very helpful and very polite and it was a good base for our weekend visit.
We had read the reviews so came with the right expectations, and although the hotel met our needs it is a very tired property that would benefit from paint up externally and internally. We would suggest the the bedrooms are painted in a lighter colour above the dado rail on the non feature wall, this would brighten the whole room.
3.0
Breakfast was good but not much options
The noisy room!!!!! The noisy doors everywhere and the noisy floor. Kept me awake until 4am. Absolutely disgraceful and will not be staying there again
6.0
Staff was very helpful and friendly - accommodated our late check-in and were very helpful with answering questions and giving recommendations. Rooms very very clean.
It was very hot in the room (even with open windows) and the place was quite old.
8.0
Location was a 20 min walk to the city and driving distance to broads
Windows didn’t open much and was a bit warm in the room.
5.0
Staff very polite food and drinks good value
The property disgraceful room nice veiw lovely but outside of property window frames/door frames rotten paint peeling carpets dirty toilets dirty
3.0
The hotel is tired and dirty. The staff are overwhelmed and overworked but very nice. The room was just okay but on the whole the hotel is so tired. Breakfast was awful tio
Most of it
7.0
The rooms were great, very clean and beautiful gardens, river.
The food.
5.0
Location was great, but not good having a road-facing room.. lucky I can generally sleep through noise!
When I asked about opening windows wider, I was advised they were on child-proof lock cables, and locked. I had to demonstrate they could be opened by an adult
6.0
Friendly staff, sadly no handpulled beer though. Food ok and reasonable price.
Buffet breakfast over cooked and chewy. Not convinced by the extra charge for coffee at breakfast
7.0
Staff were extremely helpful!
FAQs
How much does this hotel cost compared to others in Norwich?
The average price for a rental in Norwich is £103 per night. This rental is £48 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Town House by Innkeeper's Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Town House by Innkeeper's Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Town House by Innkeeper's Collection?
We found 5 amenities for this rental. This includes internet / wifi, parking, tv, garden, and family friendly.
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