Flex Lets - Elms West Apartments
6.7
Good(184 Reviews)Apartment in Sunderland
Reasons to book
Includes essentialsGarden, Kitchen or Kitchenette, Internet / Wifi and more
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About this apartment rental
Featuring free WiFi, Flex Lets - Elms West Apartments offers accommodation in Sunderland. Stadium of Light is 1.9 km away.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Garden
Family friendly
Map of Sunderland
Available Rooms
Two-Room Apartment
3 Single • 1 Sofa • 1 Double • 538 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
Two-Bedroom Apartment
1 Double • 1 Double • 538 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
One-Bedroom Apartment
1 Double • 2 Sofa • 430 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Apartment - Ground Floor
1 Sofa • 1 Double
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
££££
Reviews
6.7
Good(184 Reviews)100% verified reviews
9.0
Good space and comfortable
8.0
Location was ideal for the Beyonce tour, was hard to figure out the lockbox, clean and safe place to stay. A little cold and a tad bit expensive but I’m putting that down to the demand during the time.
Cold
3.0
Not much
Dirty
8.0
Very good value for money, close to everything and decent parking available outside.
The windows are very hard to open and keep open as it's old and could do with an 21st century double glazing upgrade.
4.0
No hot water, called explain the situation and they said day before was working. Not true, a mistake, I understand about that, been long time without use, bat small rubbish bits and the leader heater full dust. Sms starting coming and telling what to do, move tha refill tap, to stukc, because was in low pressure, well should not happen that for any circumstances.
Fix the hot water
7.0
Stayed in ground floor appartement (1), I liked the overall size of the accommodation, big lounge (4x5m?) and big bedroom (4x5m?) with really high ceilings (about 3.6m?) , street parking (for residents) was just outside the front door which made bringing the bags in/out very easy (There was space to park when I stayed) The kitchen was sufficient for cooking 2x and the bathroom was sufficient aswell. The beds where ok but nothing special. The heating of the accommodation and shower hot water worked well. We also liked the massive seating area.
The kitchen was poorly equipped: 2 Mugs , 4 glasses, 4 bowls and 6 dinner plates and 6 desert plates , 2forks, 3 dinner knives , 4 dinner spoons and 2 tea spoons , a couple of more forks, knives, mugs would have made a difference in experience, there where only 2 of us so that was manageable, but it wouldn’t be enough for 3.
There was only 1 toilet roll so for longer stays bring your own, and also bring your own coffee and Thea and sugar. The fridge was very small/basic.
The place didn’t feel very secure as the (large and old) front door was only locked by a catch lock and the door into the accommodation was a simple euro lever lock . The accommodation would have benefitted from a shoe/coat rack in the internal hall area and a working kitchen clock. Furthermore, the curtains in the lounge area where not been able to be opened fully (not the sides).
The sounds from upstairs (Walking/tv/Talking etc where quite noisy but for us this wasn’t an issue . There are also not many sockets Available in the accommodation, something to keep in mind if you would like to charge multiple devices
8.0
Very nice situation... quiet and green...
10.0
I liked the way the owner let me stay later and as I booked a different apartment with the same owner let me go to the next apartment early
1.0
The microwave was clean.
Where do I start!
1. Residents with kids shouting and screaming on both nights which started at midnight. I alerted the agency to this immediately on the first night and they said they'd emailed the residents but it obviously had no effect as it was the same the next night.
2. Absolutely disgusting smell that kept wafting around the flat. We think this may have come from an old t-shirt that was under one of the beds. I have never smelt anything like it, but I imagine it's what decomposing flesh would smell like.
3. Stains all round the property including one that looked like a little lump of human poo on the bedroom wall. Stains all over the carpet in the lounge. Again alerted agency in the email but only the noise issue was commented on in their reply email.
4. The sofas in the lounge were no where near like the ones in the photos. One was green and looked liked the sort of think you'd find in a skip. It had Stains all over it so we couldn't sit on.
5. The dial of the radiator in the small bedroom was snapped off and chucked behind the radiator. We tried to reattach it and when we did we discovered previous guests' pants shoved down there as well!
6. Various utensils filthy, hob dirty, exposed pipes on the boiler.
7. Went to iron my son's brand new top he'd got for Chrismtas and white residue ended up all over it. Realised the iron was covered in what looked like toothpaste, if it's limescale then it's worse I've ever seen.
8. No plug in the kitchen sink and a plug that didn't fit in the bathroom meaning once one of us had had a bath none of us could run a new one or have a shower.
9. Youngest child woke up covered in flea bites yesterday morning.
10. No reply to the email I sent yesterday in the the early hours asking for a full refund.
The stay totally ruined our Christmas. We were absolutely exhausted from the noise and couldn't relax at all in the lounge as carpet and sofas were disgusting.
8.0
Everything
Nothing
8.0
Kitchen
TV not working
9.0
I love everything about the property,it is exactly the way it is from the pictures online
i didn’t like the outside of the property..i feel the surroundings are not clean enough.
6.0
Efficient check in by leaving key in locked box. Clean linen, soap, washing up liquid provided which was great for late check in
Sofa bed not suitable / comfortable for 2 adults. Only 3 dining chairs for 4 adults, and recliner armchair in need of repair. Bad smell in hallway leading to ground floor room & someone kept leaving brick in front door to keep it open which didn't feel safe
8.0
Location was great, nice and simple arrangement and very well communicated.
A night light in the bedroom is the only thing that could've been better.
7.0
located ok for our purpose, spacious , quiet
kitchen and bathroom old and dirty
pictures from site were so different than the reality
7.0
The flat was in a perfect position for our purposes. It is a couple of minutes walk from Mowbray Park which is a fantastic park which is very large. A couple more minutes walk and you're in Sunderland itself. Also within five minutes drive you are at Ryhope or a couple more minutes you're at Seaham. Both have fantastic beaches which are relatively safe to let the children run free.
4.0
Well equipped. Brand new towels and bed linen.
Paid £20 for an early check in between 12 noon and 1pm. Apartment looked like it had not been cleaned before our arrival. However beds were nicely made up and brand new towels left out.
Had an issue with an item of jewellery which I accidentally left behind. Staff have been helpful but not helpful! 3 people have given 3 promises of call backs but non received.
5.0
Clean and good
7.0
Flat was clean inside, very comfy beds, plenty of space.
Good to have proper fridge, cooker, microwave for self-catering rather than staying in a B and B. Plenty of trees so could see birds and squirrels from the flat.
Outside was quite run down and shabby, with lots of cigarette ends on the ground from people who smoked at front door. Slight smell of smoke in flat, bought air freshener, and could also do with a few more dishes and cutlery.
7.0
spacious
kitchen extractor didn’t seem to switch off.
6.0
A spacious accommodation close to the town centre with potential .
General cleanliness let this accommodation down, we’re unable to have a shower s the temperature gage on the shower did not work and water was far too hot to stand under.
7.0
good location and had everything we needed
no air conditioning and unable to open windows also lack of information booklet about local amenities and attractions
7.0
Apartments at 10-15 mins walk from centre. We had a one bedroom apartment, it was spacious & clean. Great & plentiful parking outside the apartment, which was free.
Overall a great stay.
8.0
The apartment we stayed in was very clean and tidy when we arrived, the location was really good as was close to bus stops to reach local amenities. The beds were extremely comfortable and towels were.provided for every member of the party staying.
There were a couple of wee things broken, however we informed the staff and they took our comments on board. We werent bothered about the broken items as we were only there to sleep, we just wanted to keep ourselves right.
9.0
the space was very large and clean. The staff was very nice and caring
shower system did not work quite well still the staff tried her best to fix it
5.0
I liked the location and the size of the accommodation with multiple beds in the rooms was really useful for us.
It’s an old building so the floorboards were very creaky, there was a sewage smell in the bathroom/kitchen area and the curtains in one of the bedrooms were really thin so they let in a lot of light and this made it difficult for my children to sleep well.
9.0
Very spacious , nice decor
Curstains let alot of light in the bedroom early on
FAQs
How much does this apartment cost compared to others in Sunderland?
The average price for a rental in Sunderland is £74 per night. This rental is £9 less expensive than the average.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Flex Lets - Elms West Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Flex Lets - Elms West Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Flex Lets - Elms West Apartments?
We found 6 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, parking, tv, and garden.
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