Kempinski Hotel Gold Coast City
Hotel in Accra
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Top-tier experienceOne of the higher cost properties in the area
About this hotel
Offering an outdoor pool and fitness centre, Kempinski Hotel Gold Coast City is situated in Accra in the Greater Accra Region, 1.1 km from Independence Square.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Accra
Available Rooms
Superior Room, 1 King Bed
1 King • 538 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
DELUXE ROOM, 1 King Bed
1 King • 538 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive Room, 1 King Bed
1 King • 538 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Junior Suite with City View
1 King • 807 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Junior Suite with Pool View
1 King • 807 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
8.0
It is a world class
The on and off of the light
9.0
The hotel was lovely and the morning breakfast was an exceptional buffet that I purposed not to miss after my first experience. There was a large variety of foods and it was a great start to the day.
There was a miscommunication regarding the rate for a driver one evening and it was not recorded as discussed. I was told this would be corrected, however at check out it was not. Then, when I mentioned it at check out, the reported manager for this department advised the price was actually higher and proceeded to direct the desk agent to increase the charge rather than honoring the price that was documented, which was already three times the expected price. I thought that was in poor form and not an example of good customer service, especially as she never spoke to the person that recorded the charge incorrectly. She put a pall on a great experience otherwise. Would have been a 10 other than her and the buying of currency. which did not always occur with posted rates and they were appreciably lower than that at the airport.
9.0
Superb staff and their attentiveness to guest satisfaction and guest security.
Wi-Fi could have been faster
10.0
The ambiance and the professionalism of the staff especially the checkin staff who were very friendly and courteous.
The curtain blinds did not close completely at night to prevent sun light in the room in early morning.
10.0
The amnesties and excellent customer service
Unable to go to the gallery since it was closed during my stay
1.0
Extortionists work in this hotel. We stayed at the hotel for 10 days and paid in full for the entire stay. We have spent over $7,000 during this time. But the hotel workers tried to charge us an extra $200. We refused to pay and they agreed with it. After that, without our knowledge, they approached our guest and deceived him for $200. Hotel staff steal money, don't stay here.
7.0
The facility was really nice as I would expect for the price.
Staff at times could have been more friendly and helpful. A smile , hello goes along way to making customers feel welcome. A couple of times I asked for some help in reception regarding accessing cash, location type questions and found the response quite disinterested and abrupt.
10.0
Everything about the hotel : the ambience, room , dinner and room was excellent
Nothing
8.0
I liked the staff. They were friendly, efficient.
The bathroom of he room I stayed in had cracks in which there were water stains and I didn't expect that from an establishment, which charged me $383 per nighg.
7.0
Food
The bath tub is too high
10.0
The breakfast was excellent, more variety of food would be better though
look above
5.0
Price To high comparing to what is offering
10.0
My family and I had a wonderful time at Kempiski, we all loved the experience and it will be our No. 1 choice for hotel anytime we are in Accra. Breakfast came with several options, pool was very good and clean, the staff were very hospitable, the complimentary airport pick up and drop off was a relieving idea. Thumbs up to Kempiski Hotel.
There is an art work at the Breakfast area (Papillon) with the inscription "Heaven can wait 6", first heaven cannot wait for anyone, second and most crucial is that it has obscene and immoral images which are not appropriate especially for a place where little children will be brought to have breakfast. This feedback has been given to the "Lady in Red" at the front desk and I hope the hotel will notify me soon that the art work has been removed. Also there should a children friendly gym for children under 16 to make it a 100% family friendly hotel.
9.0
Hotel very clean and spacious rooms.
7.0
Customer service was very attentive and tended quickly to requests or services demanded.
Executive lounge is well appointed and comfortable.
8.0
The service and the room
The food
9.0
Shuttle Pick up/drop off from airport was very convenient with attentive friendly driver
First impressions are everything and this hotel does not miss!
Ada in red dress was super at getting us sorted for tours etc
Roz the manager was very attentive and friendly - fruit and water in rooms was appreciated!!
Singer in the bar lounge on Friday/Sat night was super talented and amazing! (28 April/5 May). Nice touch having live music on weekends
Lots of places to chill/work remotely/hang out on property outside of your room
Pool was so nice and good to have lifeguard always on duty. Pool bar service was excellent and cabanas were a great touch
Mavis in the Restaurant was AWESOME every day and at every meal time that she was there. Made us feel very welcome with her warm smile and pleasant personality. Great menu options for all preferences/allergies etc with local dishes. Loved the Prosecco with breakfast!!
Augustina in the Spa has magic hands!! I had to go back twice. The Spa is so calming and has every amenity - sauna/steam room/relaxation room. I didn't want to leave!
I WILL BE BACK and have already recommended to friends.
Kobby taxi driver took us on tours - he was recommended by the hotel concierge and he is amazing, attentive and made us feel safe giving us an authentic experience which was important on our first visit to Ghana
Mama Africa has store across the street from hotel entrance which was very convenient for local shopping as she had some lovely items and souvenirs. Her customer service is 100%
Extended check out was also accommodated which was nice as we got to enjoy amenities like a late spa appointment before boarding an international flight
The security team there is top notch! They made us feel safe but were not intrusive. I would definitely return again as a solo traveler
I didn't have a bath tub!
9.0
well equipped, friendly and accommodating staff
high traffic
7.0
Convenient location. Good breakfast selection
Room was dirty on check in.
9.0
Christian who checked me really made sure I was OK. Because a group booking came in he made sure he took his time to book me in
Frank at the restaurant was the sweetest give this guys a pay rise! Excellent
And the lovely friendly gentleman who cleaned the room on the 6th floor. Lovely .
The check was crazy because of the group that had just arrived and it just felt over whelming.
The ladies from security In the car pack...they were more interested in chatting to each other than helping. Which was a shame
8.0
The breakfast was ok but needs more variety.
More Fruit and veg
5.0
They have amenities that is needed
The food staffs were rude and disrespectful to my P.A they refused her to eat breakfast because I was not there even though she showed them her room number that made her feel miserable .
A security guy came to chase my P.A at the reception waiting for me even though my P.A showed them her room key and the security still went further and made her uncomfortable.q
8.0
public spaces and car service
bedrooms a little dated now. The pool area is very tired from state of cushions, towels and pool tiling
FAQs
How much does this hotel cost compared to others in Accra?
The average price for a rental in Accra is £80 per night. This rental is £81 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Kempinski Hotel Gold Coast City. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Kempinski Hotel Gold Coast City. Enjoy the water!
Is Kempinski Hotel Gold Coast City pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kempinski Hotel Gold Coast City?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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