Casa Colonial Tulum
Hotel in Tulum
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Casa Colonial Tulum is ideally set in the centre of Tulum, and features an outdoor swimming pool, free WiFi and a garden. This 4-star hotel offers a 24-hour front desk and a concierge service. The hotel has family rooms.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Balcony or Patio
TV
Wheelchair accessible
Garden
Family friendly
Map of Tulum
Nearby attractions
Available Rooms
2 Double • 193 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 172 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 172 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 172 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Bunk • 215 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
3.0
Lage war gut
Die super liebe Rezeptionistin!! Die uns tolle Tipps gegeben hat und die zu jederzeit hilfsbereit und freundlich war. Sonst hätte ich nur 1 Stern gegeben.
Wir hatten das Zimmer zur Straße hin- wir hatten Bauarbeiter vor unserem Balkon die ins Zimmer geschaut haben!
Die Fenster waren so undicht dass du die Straße die ganze Zeit hören konntest. Aber nicht nur das. Auch die Bar daneben bei der eine Band spielte die ganze Nacht. Es war so laut dass wir mit Kopfhörern schlafen mussten. Selten so schlecht geschlafen.
Das Bett ist auf rollen- man kann es nicht bis zur Wand schieben - gibt immer einen Spalt dazwischen.
9.0
Es un gran lugar para pasarla con amigos y familia
Todo estuvo bien, los pequeños inconvenientes le dan solución casi de inmediato
8.0
Terrasse au bord de la piscine avec espace pour manger
Pas de lit d’appoint prévu dans une réservation pour 3 personnes, seulement le lit King size
7.0
Lage sehr gut und Preis-Leistung völlig in Ordnung für eine Nacht, wenn man keine hohen Ansprüche hat, um eine Nacht zu überbrücken
Lautes Gebelle von Hunden in der Nacht; nur kaltes Wasser in der Dusche, sehr spartanische Einrichtung
3.0
Es ist ganz nett gemacht mit dem Innenhof, dem dort befindlichen kleinen Pool und den darum angeordneten Zimmern.
Die erste Nacht war unsere letzte mit unserer Reisegruppe. Leider hatte das Hotel die fix gebuchten und bezahlten Zimmer einige Stunden vor unser Ankunft an eine andere Gruppe gegeben und es dauerte Stunden diese armen Leute nun wieder aus den Zimmern zu räumen und diese zu reinigen.
Wir hatten noch eine weitere Nacht in dem Hotel gebucht und dies vorher schriftlich und beim Check-In mit der Rezeption besprochen. Trotzdem hämmerte man am ersten Tag mittags an unsere Tür und forderte uns äußerst unfreundlich zur Abreise auf. Wir mussten dann zur Rezeption und dort klärte sich alles auf.
Darüber hinaus war unser Zimmer enorm feucht. Nichts trocknete sondern fing an zu muffen. Beim Thema Gestank sind auch noch die Kopfkissen zu erwähnen, die nach dem alten Schweiß von vorherigen Gästen rochen.
Wäre die Stadt nicht wegen einem Festival so voll gewesen, wären wir spätestens am Mittag des ersten Tages gerne der Aufforderung gefolgt auszuziehen.
5.0
Fair place. Close to ADO bus. Good budget
And very good bed and linens
Don’t search WiFi. There is no WiFi …
It’s like you’re always annoying the reception,
a smile sometimes might be good …
Pay more for AC but power cut so …
Fair pool but badly maintained
6.0
location convenient to ADO Bus Station
pool was closed
9.0
clean, great location, daily housekeeping, affordable, pet friendly. kind staff.
i forgot my wallet in the common areas and I could get it back at the reception.
shower is a bit tricky, you have to ask them how to regulate the temperature of the water.
the pool was closed when I was there.
8.0
location
8.0
They were so nice and wanted us to upgrade, but the better room was directly next to the main road, so we took the normal room, which was in the back.
The hotel is in the center, walking distance from the bus station. Next door is a very good pizzeria.
The room was clean and big.
1.0
the location was good. in the Main Street of Tulum
WORST HOTEL IVE EVER STAYED. the staff were rude and unhelpful. we arrived late because our flight was delayed and we tried to call the hotel to let them know and they didn’t answer to phone. when we got there they told us they had cancelled our booking because we were late even though we tried to call. the staff didn’t even bother to show us to our room or help us with our bags. the room was damp, freezing and not completely clean. the shower was freezing no hot water. barely any facilities and no complimentary water or anything. you can stay in much nicer hotels nearby for the same price or even cheaper. Tuluna Tulum is an amazing hotel nearby we stayed the rest of our time there.
4.0
Very central location, nice decor, very clean rooms, bike rebtal for 150mxn per day
No air conditioning! This made my stay very uncomfortable... At night i had to leave the window open and was afraid somwonw might come in...
Also VERY low pressure of water in the shower...barely anything coming out, which for me was troublesome as I have long hair to wash...
10.0
the best lady in a hotel ever? Cristina!!
9.0
each room seemed to have a unique feel. great that it has a pool and bicycle hire. staff were amazing! very friendly and helpful. especially at reception!
10.0
that is next to everything quit hotel
8.0
Loved the courtyard with a slow steady consistent breeze. The staff was absolutely fabulous. Room is simple, hot without an air conditioner, but a great value for the money.
No food or drink available on premise.
1.0
Location is really good. At the center of Tulum main street and next to ADO bus terminal. The staff was friendly staff but they didn't speak English very well. With the google translate app they tried explaining everything, so that was nice. Also nice that you can rent bycicles for 24h with a basket and lock. The bed was very comfortable. There is AC in the room if you go for the deluxe room.
Wouldn't recommend this hotel if you need a good nights rest/sleep. You could hear very loud music all night long, i used ear plugs which were noise cancelling, but wothojt it you wouldn't be able to sleep. The bathroom was very old, maybe fots to the vintage vibe but there was no hot water in the shower, the toilet didnt flush properly and the shower drain was very dirty. They first pit me in a different room where the shower didn't work at all, and in the second room the toilet didn't work properly.
9.0
-room was very cozy and double bed very big to sleep properly
- good location
- personal very friendly
-water in the swimming pool not very cleaned
- too many lights entering in the room during nights
5.0
good location
no shower head
the room flooded with water
no water for a shower two mornings
10.0
1 minute from ago bus terminal on the main road next to bars restaurant s
8.0
Close to all amenities
7.0
Great location, nice pool and friendly/helpful staff, you can also rent bikes by the day and leave your luggage in a storage room.
The rooms are incredibly hot, much hotter than outside, the air is not circulating so you end up sweating the minute you come in. There is no air con, only a manual fan, which certainly helps but still feels like hot air. The bathroom is quite old and run down, the toilet leaked on the floor.
3.0
They didn't have the room what we booked. Second day they asked us to move or we should pay extra money for the room what they gave to us. We decided to move in the morning and the lady from receipcon told us that we can check in at 3 pm. After long descussion the manager arrived and we were able to move after 15 minutes. This shoudn't have to be part of the family vacation.
5.0
location
You can’t have the tv on and the light off.
FAQs
How much does this hotel cost compared to others in Tulum?
The average price for a rental in Tulum is £168 per night. This rental is £1 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Casa Colonial Tulum. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Casa Colonial Tulum. Enjoy the water!
Is Casa Colonial Tulum pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Casa Colonial Tulum?
We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.