Marillen Hotel by Hakuba Hospitality Group

4.6

Outstanding(135 Reviews)

Hotel in Hakuba

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsSki in / Ski out, Internet / Wifi, Parking and more

About this hotel

Situated right on the Nakiyama Slope of Happo One mountain, Marillen Hotel by Hakuba Hospitality Group features Austrian-style décor, carved wood furniture and a fireplace. It provides ski equipment storage.

Amenities

Internet / Wifi

Parking

Laundry

Balcony or Patio

Ski in / Ski out

Family friendly

Map of Hakuba

Nearby attractions

Available Rooms

1 Double • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

3 Single or 1 King • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

4 Single or 1 King • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

4 Single or 1 King • 236 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Double • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

Marillen Hotel by Hakuba Hospitality Group

££££

4.6

Outstanding(135 Reviews)

Hotel in Hakuba

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsSki in / Ski out, Internet / Wifi, Parking and more

About this hotel

Amenities

Internet / Wifi

Parking

Laundry

Balcony or Patio

Ski in / Ski out

Family friendly

Map of Hakuba

Nearby attractions

Available Rooms

1 Double • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

3 Single or 1 King • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

4 Single or 1 King • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

4 Single or 1 King • 236 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Double • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

4.6

Outstanding(135 Reviews)

100% verified reviews

4.6

Apr 2023

Exceptional

Staff (Kata, Joey and Sam) were friendly and helpful. Owners Bernd and Naoko were also very friendly and went out of their way to make sure all guests enjoyed their stay. They all made us feel like family or good friends. The hotel was in a perfect position for ski in ski out, and we had lovely meals at the restaurant. Our room was very comfortable and warm with great views of the mountains.

Nothing

4.6

Mar 2023

Wonderful hosts of a fabulous hotel in an unforgettable location

Bernd and Naoko were incredible hosts and went out of their way to make our entire family feel very special. Its clear to me that they love being in hospitality. The way they care for their guests, lead their staff team and run the hotel is very rare. This trip was the first one for our family where Cathy did not ski. Bernd was very helpful with recommending activities for her to undertake while the rest of us were skiing. I would not hesitate to recommend their hotel to any of my friends and family and I look forward to returning for another stay in the future. David, Cathy,

Update of TVs to Smart TVs would be nice but to be honest I didn't have time to watch it anyway 😉

4.6

Mar 2023

Exceptional

Superb hospitality from Bernd and Naoko! The staff are welcoming just like the bosses. We love the beddings. Extremely clean and comfortable. The breakfast is one of the best served in hotels.

Would like at least 2 chairs and a table in the room for a drink etc.

4.6

Mar 2023

Relaxing stay in a stunning area of the world.

Beautiful location and convenient location. Good sized rooms. Beautiful breakfast included in room rate. Lovely restaurant means available and friendly owners and staff.

Nothing

4.6

Feb 2023

Exceptional

This is the hotel to stay at if you want to maximise your time on the mountain. You can enjoy a delicious breakfast with a great view of the ski slope, then strap on your gear, walk out the door, and ski down to the chairlift. No messing about with buses and transfers to the mountain each morning - you are already on it! The hotel itself was very clean and thoughtfully decorated. The owners and staff were lovely, and they will arrange a shuttle bus to and from the happo bus terminal should you need this. You can use the onsen at The Happo hotel for free, but there isn't one in the Marillen building. I'll definitely be coming back here the next time I come to Hakuba.

4.6

Feb 2023

what more can be said but amazing experience overall

amazing can’t wait for my second trip

4.6

Feb 2023

An Incredible Ski In/Ski Out Location

The hotel is right at the base of Happo One....ski in and ski out. Incredible location. Everyone was more than friendly. You'll find the atmosphere in the restaurant/bar is incredible.....we were treated like family and nothing was too much for anyone to do for us.

Bathrooms are on the small side.

4.6

Feb 2023

Outstanding in every way

Our whole experience staying at the Marillen Hotel was nothing short of outstanding. The location is perfect - right at the base of Happo One mountain for true ski in, ski out. Nearest lift is about 50 metres away. The rooms were spacious and comfortable compared to comparable hotels and the restaurant served great German food and beer! But the best thing about the hotel was the service. From owners Bernd and Naoko all the way down to each staff member, we experienced just truly exceptional service during our whole stay. From getting tips on where the best snow would be the following day, to Bernd driving me to a different resort one day when I missed the bus, to Naoko sitting down with my brother who has food issues and discussing with him and the chef what he could eat and what they could prepare, nothing was too much for them. I have never experienced such genuinely friendly service as this. To Bernd and Naoko I can’t thank you enough for making my brothers birthday trip such a great and memorable experience. You should be proud of the fine business you run. To anyone else thinking of staying here, we booked our whole trip around when this hotel would be available based on a lot to research and reading all the reviews. You will not be disappointed staying here.

Not one thing

4.6

Feb 2023

Excellent rooms, great location, free breakfasts

Located at the bottom of the ski slopes. Transportation arranged to ski shops. Free return drop off on-site. Restaurants are all within walking distance.

4.6

Feb 2023

fantastic place for holiday

lovely staff great owners

was all good

4.6

Jan 2023

Excellent Stay!

Location was perfect. Staff went out of their way to look after us!

4.6

Jan 2023

One of my favourite places I’ve ever stayed. Thank you to Naoko, Bernd and the entire team!

Everything! Extremely clean, super comfy beds and the most friendly, helpful staff I have ever had the pleasure of coming across at a hotel. Not to mention you can literally ski/snowboard to the front door. By the end of our 8 night stay, we were so sad to leave - it felt like we were saying goodbye to family when we checked out. We will definitely be back!

I honestly couldn’t fault our stay.

4.6

Jan 2023

Exceptional

The room was fabulous, great location and lovely to be able to ski in, ski out. Very comfortable bed. Fabulous staff, friendly and work hard to ensure your stay is perfect. Excellent customer service and very customer focused. Everyone was very helpful. The breakfast is superb and just what you need to set you up for a day of skiing. Great drying room for ski gear. Loved the secure lockers. Awesome music at the outdoor bar nearby and good mulled wine! Thank you for a wonderful stay.

4.6

Dec 2022

Exceptional

Great little hotel with everything we needed for a week of skiing. The staff were great, beds comfy and rooms had lots of space for the 4 of us.

4.6

Dec 2022

My wife and I and our 3 kids had one of the best holidays of our lives and would love to stay here again .

The owners and staff went above and beyond to make our holiday a n awesome experience.

the food at the restaurant wasn’t to our tastes but that’s just our food preferences.

4.6

Mar 2022

Exceptional

The hospitality of Bernd and Naoko is superb! Everything was ready, in place and clean. The slopes are right in front of the hotel. Location, cleanliness and food was all top knotch! Will be back!

None

4.6

Mar 2022

wonderful stay !

location, food, great support from staff and owners

n/a

4.6

Mar 2022

excellent option to be in hakuba, will come again and 200% recommended

staff are all amazing! they do everything for u to have an incredible time.

n/a

4.6

Mar 2022

Superb

The food was amazing. Staff very friendly and patient with children. It feels like being in Germany

4.6

Mar 2022

Exceptional

Wonderful family stays, with a fantastic welcome. The owner couple is so charming and so available to make our stay pleasant and easy. And the food experience is really great and authentic. The place is quiet, and very well situated, just on the ski slopes.

4.6

Feb 2022

Super confortable family ski experience

Great location in front of the lifts, very close to nearby restaurants as well. Shuttle bus was nicely organized to go to evergreen ski school which was so convenient. We also benefited from the sister-hotel onsen which was brand new. This on top of great breakfast and dinning room made our stay memorable

Not much, really.

4.6

Feb 2022

Exceptional

Summary - The staff, location, food, and facilities were excellent for a five-day getaway with my wife. Parking was free and nearby, and the chair lift to go up the mountain (Happo) for skiing/boarding is just a couple of steps away. Rentals were easy to do and the staff arranged all of the transportation and reservations for us. It was great having a hearty breakfast every morning, which was included in our stay. Plus, the overall lodge theme and decor were warm and inviting. Decor and Facilities - There are big windows with a great view of the mountains and nearby lift. Whenever our ski wear and equipment got wet, we would leave our gloves/helmet/boots, etc. in the dry room (with free lockers) and it was warm and ready to go for us in the morning. There was a free self-service washer/dryer with complimentary detergent as well which made our five-day stay a breeze. Restaurant - For breakfast and dinner, the hotel restaurant is AWESOME. We at there three nights and ordered the venison, chef salad, fondue, and pork knuckle. Everything was delicious. Breakfast was included and there was a pretty good selection of different western-style dishes (fresh toast, pancakes, English Breakfast, cereals, etc). They are generous with the portions and we always looked forward to the hot Gluhwein (hot spiced wine) right after we finished skiing. Staff - The staff is extremely friendly, but not overly so. They are there when you need them and can arrange rentals, reservations, and transportation for you. Location - It really doesn't get any better than being right next to the mountains. Many restaurants were within walking distance and others were just a 5-10 minute shuttle/car ride away. Rooms - The rooms were spacious and well decorated with good views no matter where you were. The bed was extremely comfortable after a long day of skiing.

There were only two very, very minor things. Bathrooms need an upgrade. They don't match the decor of the room and feel cramped. Also, humidifiers would be welcome as they tended to get pretty dry in the evenings. Again, these things were barely an inconvenience.

4.6

Feb 2022

Great hotel for wonderful holidays in Hakuba

Very good stay in a family establishment. The owners, Bernd and Naoko, and all the staff, are really lovely and take great care of their customers. The location at the foot of the slopes is ideal, the breakfast is delicious. The station is really very nice, we recommend!

Nothing

4.6

Feb 2022

Great stay, Naoko and Bernd are amazing hosts!

Authentic German ski hut, amazing location, right on slope, easy access.

4.6

Feb 2022

highly recommend this hotel.

great location right on the slopes. spacious rooms and very clean. staff were very kind and helpful.

4.6

Feb 2022

disappointing as we had paid a lot of money for this hotel. had said it was our birthday but nothing was done, not even

the room was beautiful. good facilities to store the skis.

the bathroom was very small and dated they advertise live music but did not tell us there wasn’t any. we got moved out of the hotel to a chalet but didn’t get any compensation or real apology for the big inconvenience. ‘we had to ask to get breakfast sorted as we had already paid for it.

4.6

Jan 2022

Exceptional

Best location, very nice staff and it was nice there was always someone speaking English to help. Super nice rooms.

Nothing. All was good.

4.6

Jan 2022

Exceptional

Absolutely wonderful place! Great location just next to Happo-one ski slope, beautiful view, very nice restaurant with delicious food and superb service. We cannot recommend this place enough!

Nothing

4.6

Jan 2022

great stay. we’d happily return

excellent location. unbeatable hospitality by the owners. a great breakfast and nice ski facilities.

4.6

Jan 2022

Great stay, very nice staff, highly recommend!

Ski in ski out to Happo One Great service from staff Bernd and Naoko san were amazing and talked to all guests The restaurant in the hotel was nice and served good food (both breakfast and dinner)

FAQs

How much does this hotel cost compared to others in Hakuba?

The average price for a rental in Hakuba is £206 per night. This rental is £46 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Marillen Hotel by Hakuba Hospitality Group. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Marillen Hotel by Hakuba Hospitality Group pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Marillen Hotel by Hakuba Hospitality Group?

We found 6 amenities for this rental. This includes internet / wifi, parking, laundry, balcony or patio, and ski in / ski out.

Explore similar vacation rentals in Hakuba

Explore all rentals in Hakuba

Living room, Lounge or bar, Seating area

4.5

Excellent(135 Reviews)

Hakuba Matata Lodge

Bed and Breakfast

in Hakuba

2 single beds

Garden · Kitchen or Kitchenette · Air conditioner

Experience the best of Hakuba with this Bed and Breakfast available for £159. This property is equipped with amenities including Air conditioner, Fireplace and Internet / Wifi, and more.

££££

Marillen Hotel by Hakuba Hospitality Group

Hotel in Hakuba

Reasons to book

About this hotel

Amenities

Map of Hakuba

Nearby attractions

Available Rooms

Marillen Hotel by Hakuba Hospitality Group

Hotel in Hakuba

Reasons to book

About this hotel

Amenities

Map of Hakuba

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Hakuba?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Marillen Hotel by Hakuba Hospitality Group pet friendly?

What amenities are available at Marillen Hotel by Hakuba Hospitality Group?

Explore similar vacation rentals in Hakuba

Hakuba travel inspiration

Related vacation destinations