Jasmine Palace Resort

Property building, Natural landscape, Swimming pool

Natural landscape, View (from property/room), Aqua park, Swimming pool

3.5

Average(640 Reviews)

Resort in Hurghada

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Offering 7 outdoor pools and a private beach, Jasmine Palace Resort is located in Hurghada. WiFi access is available in public areas. The resort is 15.6 km from New Marina and 18.1 km from Giftun Island.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Hurghada

Nearby attractions

Serenity Fun City Resort

14 mi

Makadi Bay Aqua Park

11.4 mi

Available Rooms

1 Sofa or 1 King • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa or 1 Sofa • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 699 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 Sofa • 699 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 Sofa • 699 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

££££

Jasmine Palace Resort

££££

3.5

Average(640 Reviews)

Resort in Hurghada

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Hurghada

Nearby attractions

Serenity Fun City Resort

14 mi

Makadi Bay Aqua Park

11.4 mi

Available Rooms

1 Sofa or 1 King • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa or 1 Sofa • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 699 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 Sofa • 699 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 Sofa • 699 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Reviews

3.5

Average(640 Reviews)

100% verified reviews

3.5

Sep 2023

I had a wonderful experience at the resort, with stunning beach and pool areas

I had an incredible experience at this resort! The beach and swimming pool were absolutely amazing, providing a perfect backdrop for relaxation and enjoyment. The staff members were exceptionally friendly and went above and beyond to ensure that my stay was comfortable and enjoyable. I was particularly impressed with the level of professionalism displayed by the receptionist when I had a complaint about the housekeeping. They promptly addressed the issue in a courteous and efficient manner, which truly showcased their dedication to customer satisfaction. It's always reassuring to encounter such exemplary service 👌"

The room service fell short of my expectations, unfortunately. The staff members did not exhibit the level of friendliness I had hoped for. Additionally, the room view was not as impressive as I had anticipated. This was my third visit to the resort, and in the previous two years, I had the opportunity to stay in other buildings, where the rooms were upgraded to provide a partially sea view, which enhanced my experience. Furthermore, I found that the variety of snacks offered was lacking. It would have been great to see a more diverse selection available.

3.5

Sep 2023

Memorable family time and will want to go again

Most of the staff are polite. The room was very spacious . Decent sandy beach. Several pools and cleanliness upheld . Breakfast was very nice.

A few minor issues in the room like a broken door knob that wasn’t fixed during our stay. There is a big variety of food but most of it was kind of bland. Animation team /activities were very weak with no activities to do on 2 out of 3 nights.

3.5

Sep 2023

Very good

The food quality was high and the taste was great

The reception and the staff are not well trained

3.5

Aug 2023

I would come again!

Everything, the family room that was upgraded to pool View, the staff, the food.

Got some maintenance issue but not that would make me annoyed.

3.5

Aug 2023

Very bad experience and will never repeat it again

Nothing was good at all from very bad hospitality and very poor food quality and very bad cookers. Dirty rooms and bed sheets. Old rooms without any restoration.

No management at all in that property. Zero animation team which I didn’t see all my stay. No shows for the residents. No beach activities At the end I am not recommending that hotel to any family.

3.5

Aug 2023

Good Value for money compared to other hotels

Overall it was a good stay Food quality and varieties were good Family room was very spacious and nice Pools were good

The hotel was very busy and crowded during my stay, it was hard to find a place on the pool or in the restaurants which was also affecting the quality of- services on restaurant and pools Beach is so shallow, you have to walk for a long distance using the wooden bridge to reach a swimmable location

3.5

Aug 2023

Great experience for family holiday

The staff are fantastic and the room is clean and tidy. Facilities are great

Most of the sun-bed are booked by some staff and some guest for whole day.

3.5

Aug 2023

Amazing experience.

The staff were excellent and cooperative specially Mr. Mohamed El Sayed and Mr. Fathi.

Nothing.

3.5

Aug 2023

Good

Pools

Staff

3.5

Jul 2023

Exceptional

It was a nice stay and the staff was very helpful, especially Abdulmutleb in the front office and Mahmoud in the pool , they helped too much and all eas good

The issue of the electricity and the hot water on the toilet in the morning

3.5

Jun 2023

Comfortable and quiet.

The rooms were tidy and clean Comfortable beds. Several Swimming pools. Helpful staff. Excellent Restaurant management. Shaded car park inside the resort.

The sea shore is not nice The hotel location is far from the midtown Entertainment staff (animation team) almost didn’t exist, even when they started the show, the show was poor and not interesting. My children got so bored.

3.5

Jun 2023

frindly staff

all thing good

3.5

May 2023

nice aqua park

the food and the aqua park l. the stuff were really so nice they tried to help us in any places. i can’t forget that I ask to change the bed sheet and they change it after 3 minutes from my request

3.5

May 2023

they have no clue how to make guest feel comfortable the food was the same every day

nothing needs updating and cleaning

nothing again the food was not nice the staff was too busy thinking when I leave I will take there towels which was grey and dirty and not even nice . some off the staff was lovley but others they made me feel like I was in prison . no ubber allowed in. we was travelling with 3 disable people no help was given made then walk to the fount gate with there walking sticks for the ubber . rude rude rude I would never return

3.5

May 2023

Good

The location and the view was very good

The food wasn't as expected The room facility was not the best

3.5

May 2023

Our flight was at night and we arrived to hotel at 4 am and we checked in at 6 . Special thanks to Mr.Ahmad Ismail at th

staff, food, facilities

programs and shows during day and night

3.5

Apr 2023

Poor

Near to the city

1- I was booking for half board, and as I know in any hotel the drinks for kids are free, they told me to MUST CHANGE THE BOOKING TO FULL BOARD SO I CAN GIVE MY KIDS DRINKS, this was very very bad action from them. 2- the food in "Om ali" restaurant is from the old days not FRESH and not tasted good. 3- the room has no NEW blankets we were sleeping with old blankets and old pillows from old guests 4- I asked for green tea many times at my lunch and it was if i was asking for something very critical and couldn't be done. 5- I requested someone to clean my car because it was very dusty they refused and told me to clean it in the petrol station. 6- Finally I will not come again, because they are not looking for guest happiness ALL WHAT THEY ARE LOOKING FOR IS MONEY

3.5

Apr 2023

Passable

it was facing issues to get a cup of turkish coffee it seemed like a big deal however i paid all inclusive & the turkish coffee was for extra charge and I didn’t mind paying it and still had a hard time getting a cup of turkish coffee

3.5

Apr 2023

An OK hotel

Lovely hotel, excellent food, hotels in good location

Check in took 2 hours as room wasn't ready although we were at correct check in time, this ate into time when we were only there for 1 night, staff were not very welcoming you just seem like a number in comparison to other hotels locally I've stayed in

3.5

Apr 2023

Disappointing

Friendly staff,

No wifi in the room, not clean, nothing in the mini fridge apart from water

3.5

Mar 2023

Very nice hotel needing a few minor tweaks!

Great staff, good food, lovely big swimming pools, nice beach, a friendly and not overly pushy "animation" team. The quality of the massages was very good. Stayed in a superior room which was large and very quiet, had a garden/ pool view which I was very happy with. The scuba diving team were great. This hotel is very good value for money and we really enjoyed our stay!!

This hotel is certainly very good value for money but there are one or two things that could be better. The pools need a lot more umbrellas. The hotel was half full and all of the umbrellas were taken round the pool every day. No umbrellas around the adult pools at all, so no shade there. I am very glad the "red flag" system is in place as the sales people (spa, fish pedicure, camel rides ...) are very persistent particularly the spa sales team who barely leave you alone and additionally hassle you every time you use the bathroom in the spa (the only toilet near the pool) I went to the spa twice and each time I booked and paid for a 90 minute massage and both times I was only given a 60 minute massage. It seems there is poor communication between the spa sales people and the masseurs. They gave me a free 60 minute massage the following day each time to correct the mistake but I didn't actually want to be in the spa four times!!

3.5

Mar 2023

Pleasant

The scenery of the hotel, the beautiful grounds, and the staff (minus reception).

The reception staff and the food.

3.5

Mar 2023

Very bad experience!

The only thing I liked was the bed!! Other than this nothing.

I hope someone from the hotel management reads this! The hotel’s restaurant is a disaster! The food looks good from the outside, however the quality and cleanliness of the food is so bad that i got food poisoning 3 times and it was not only me, 2 Polish friends who were staying at the same time had the same issue! They water the plants and green areas at night with sewage water! Imagine walking at night and literally smelling all the unbearable smell of that water!! Last and not the least, but the most important point is related to the animation team. I would say there was only 1 decent person “Clay” the Brazilian lady, who was very good and dealt with the guests in a good way. Regarding the Egyptian male animators, and it makes me feel sad to say what I am gonna say since I am Egyptian, the male animators (without saying names) are literally sexual harassers!! I had 2 Polish friends with me, and one of those animators asked for her instagram and starting texting her inappropriate messages and photos of his intimate parts!!! She didn’t want to escalate the matter, however I wanted her to do so but she didn’t want any trouble! This ended by blocking that person who somehow got her whatsapp number and started texting her saying he is sorry about his behavior!! The staff in general is not that well representable to Egypt and Egyptian hospitality! I heard so many cursing between the staff members assuming no one would understand! I would be very happy to connect with any of the management team to discuss in specific details all the above points, with evidences supported!

FAQs

How much does this resort cost compared to others in Hurghada?

The average price for a rental in Hurghada is £36 per night. This rental is £21 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Jasmine Palace Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Jasmine Palace Resort. Enjoy the water!

Is Jasmine Palace Resort pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Jasmine Palace Resort?

We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Jasmine Palace Resort

Resort in Hurghada

Reasons to book

About this resort

Amenities

Map of Hurghada

Nearby attractions

Available Rooms

Jasmine Palace Resort

Resort in Hurghada

Reasons to book

About this resort

Amenities

Map of Hurghada

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this resort cost compared to others in Hurghada?

Is parking included with this resort?

Is there a pool at this resort?

Is Jasmine Palace Resort pet friendly?

What amenities are available at Jasmine Palace Resort?

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