The Swan At Hay

8.2 / 10.0

Excellent(1,151 Ratings)

Hotel in Hay-on-Wye

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

About this hotel

In Hay-on-Wye, The Swan at Hay is positioned between the Brecon Beacons and The Black Mountains. It is an independent hotel with 19 individually designed bedrooms and a restaurant serving classic British cuisine.

Amenities

Pets allowed

Internet / Wifi

Fireplace

Smoking allowed

Parking

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of Hay-on-Wye

Nearby attractions

Sgwd Yr Eira Waterfall

43.8 mi

Small Breeds Farm Park and Owl Centre

14.2 mi

Henrhyd Falls

47.9 mi

National Showcaves Centre for Wales

46.7 mi

Available Rooms

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen or 2 Single • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single or 1 Queen • 64 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen or 2 Single • 193 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Single • 43 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

££££

The Swan At Hay

££££

8.2 / 10.0

Excellent(1,151 Ratings)

Hotel in Hay-on-Wye

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

About this hotel

Amenities

Pets allowed

Internet / Wifi

Fireplace

Smoking allowed

Parking

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of Hay-on-Wye

Nearby attractions

Sgwd Yr Eira Waterfall

43.8 mi

Small Breeds Farm Park and Owl Centre

14.2 mi

Henrhyd Falls

47.9 mi

National Showcaves Centre for Wales

46.7 mi

Available Rooms

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen or 2 Single • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single or 1 Queen • 64 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen or 2 Single • 193 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Single • 43 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.2 / 10.0

Excellent(1,151 Ratings)

100% verified reviews

5.0 / 10.0

May 2024

Good location, good evening meal in hotel but very disappointing room

Good location, friendly staff

Overpriced room , not what I expected. Small room, unable to open windows so uncomfortably warm during night

9.0 / 10.0

Dec 2023

Excellent

The location.

Nothing much. Good value for money

10.0 / 10.0

Jul 2023

Very nice place and very friendly staff

Everything

8.0 / 10.0

May 2023

Utterly relaxing and charming

Local town hotel, such a change from the usual corporates. Right next to the town. The Swan had some atmosphere and so good to relax for a few days. Room was big enough, shower worked, bed was comfy. A little bit old fashioned perhaps but what would you expect in Hay! Afternoon and evenings was very warm so a drink in the garden was pretty near perfection.

Extractor fan in the bathroom rattled a bit. Might be time to replace it. Otherwise can't think of anything we did not like

8.0 / 10.0

May 2023

Enjoyable stay with excellent locale for walking into town

Location. Friendly staff. Laundry services available. Parking available. Fair breakfast

Not impressed with breakfast

7.0 / 10.0

Apr 2023

Located close to River Wye for footpaths, and close to town centre for Hay castle and bookshops

Breakfast was unadventurous, but well presented.

Vegan option at lunch could have done with side dishes of vegetables.

9.0 / 10.0

Mar 2023

Excellent location, very helpful staff.

Breakfast was very good, dinner was good. Location was very good indeed.

Didn't serve Guinness!

10.0 / 10.0

Mar 2023

Very comfy room in this beautiful town!

Excellent location in this beautiful book town. The meals a friend and I had were lovely. Fluffy towels, decent parking, friendly staff, spacious room.

Nothing, just a bit pricy, but it's Hay on Eye :o)

8.0 / 10.0

Feb 2023

short overnight stay very good

location, friendly staff

6.0 / 10.0

Feb 2023

Pleasant

Staff were lovely

Food not up to standard expected.

5.0 / 10.0

Feb 2023

Passable

Great location but very very small room and much.more tired than expected

Cleanliness and bigger room

6.0 / 10.0

Jan 2023

Pleasant

they were very accommodating when I amended my booking last minute

9.0 / 10.0

Jan 2023

Superb

Big room. Very relaxing in the sofa's and arm chairs in the bar areas. Lovely steak meal.

The large double bed had a 'mound' going right down the middle. So it was a bit like sleeping in two single beds.

9.0 / 10.0

Jan 2023

enjoyable and lovely little town

close to the town and walks

everything seemed ok for us

2.0 / 10.0

Jan 2023

Very poor

Location

Deluxe rooms are very very small and dated. Not very clean. Part of finger nail found on bedside cabinet. Very poor attitude of manager. Not worth the money. There are far better hotels in hay for more reasonable prices.

8.0 / 10.0

Jan 2023

staff fab/ Food disappointing

Staff friendly and attentive.We had our pooch with us and she was very well looked after 😁. Nothing was to much trouble. Hotel comfy but tired. Puddings yummy.

Visited during a very cold w/e but Hotel too warm! Heating on full blast 24hrs ? The bill must be HUGE.Had to sleep with window fully open 🙁 Had one meal at hotel.Not that great. Not very warm, steak not very good quality for the price and steak & ale pie very disappointing.

7.0 / 10.0

Jan 2023

Great location, lovely staff.

great location . lovely staff

we stayed for an evening meal on Saturday night - the food wasn’t great . The tomato soup tasted like a cheap tin of plum tomatoes had been puréed . The fish and chips had been fried in slightly off cooking fat (it tasted old -as if reused from earlier , or it had gone rancid ) . The whole downstairs kitchen corridor smelled of nasty cooking fat all evening . It was a shame because we had a perfectly nice meal on the Friday night.

9.0 / 10.0

Jan 2023

very enjoyable

the building was stunning, our room was lovely, very clean, lovely atmosphere.

evidently they were on reduced staffing levels which I understand but there were delays trying to find service at the bar or reception at different times BUT the staff there were all lovely and worth the wait!

7.0 / 10.0

Jan 2023

Ok but wouldn’t rush back

Nice room, good location

Poor service at breakfast - slow, had to sit at a dirty table that nobody cleaned, forgot parts of the meal.

10.0 / 10.0

Jan 2023

Smart, clean and comfortable and a perfect location

The Swan is in a perfect location for exploring Hay on Wye. The staff were lovely and helpful and the room was well fitted and smart as well as comfortable. Parking on site was an added bonus

10.0 / 10.0

Oct 2022

Great stay!!

We got two rooms right next to each other, great for us (family of four). Perfect location and the staff were very helpful and kind. Big bathrooms, comfy beds and we loved the little window seats :)

10.0 / 10.0

Oct 2022

Exceptional

Friendly staff. Lovely ambience. Very clean. Great breakfast.

If I had to be picky, just the lack of power from the shower

FAQs

How much does this hotel cost compared to others in Hay-on-Wye?

The average price for a rental in Hay-on-Wye is £106 per night. This rental is £0 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Swan At Hay. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Swan At Hay pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Swan At Hay?

We found 10 amenities for this rental. This includes pets allowed, internet / wifi, fireplace, smoking allowed, and parking.

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The Swan At Hay

Hotel in Hay-on-Wye

Reasons to book

About this hotel

Amenities

Map of Hay-on-Wye

Nearby attractions

Available Rooms

The Swan At Hay

Hotel in Hay-on-Wye

Reasons to book

About this hotel

Amenities

Map of Hay-on-Wye

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Hay-on-Wye?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Swan At Hay pet friendly?

What amenities are available at The Swan At Hay?

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