Playa Suites Acapulco
3.7
Good(967 Reviews)Hotel in Acapulco
3-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Overlooking Acapulco Bay and offering suites furnished with private balconies, this hotel is situated close to area attractions and beautiful beaches, and offers a variety of facilities and amenities.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Acapulco
Available Rooms
Suite with Sea View
1 Sofa • 2 Double • 645 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Junior Suite
1 Sofa • 635 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Junior Suite (3 Adults)
1 Sofa • 635 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Junior Suite (4 Adults)
1 Sofa • 635 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Suite with Sea View (3 Adults)
1 Sofa • 2 Double • 645 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
3.7
Good(967 Reviews)100% verified reviews
3.7
El diseño de la habitación
El estacionamiento y las personas que lo cuidan y la fachada está descuidada
3.7
La amplitud de las habitaciones, la comida buena
No hay wifi, el teléfono de la habitación no funcionaba, tuve que bajar varias veces para notificar malos funcionamientos de la habitación, no había luz en el baño, no había agua caliente
3.7
Clean
Staff at towel station were rude(at pool)
3.7
the pool
Smelled horrible! (hallway & rooms)
The room were Roaches!
The ac wasn’t working!
3.7
I had the worst vacations in this place, employees from this hotel give my personal information to criminals and they tried to scam us into Giving them money.
I had the worst vacations in this place, employees from this hotel give my personal information to criminals and they tried to scam us into Giving them money.
3.7
the location & accommodations
3.7
Good the location and everything
3.7
location was great!
no blanket on bed! it’s hot and humid so A/C has to run, cold without. blanket. Food was ok, nothing great but omelette station was a plus. for drink by the pool and beach, cups are very small… styrofoam. bathroom and pool towels were old. had to beg for a wash cloth!
3.7
Looks old fashion
Looks old
3.7
The view from our room was stunning. The food was decent and the drinks were good.
The ceiling in our room was leaking water onto the bed during the rain. It was also very cold sleeping without blankets on the beds.
3.7
The location and the fact that it has parking
Facilities are old and dirty , beds are uncomfortable and the sheets seems dirty, there is not a good service for people that doesn’t have the all inclusive option.
3.7
food
limpieza
3.7
Location and facilities
I have to change my earlier assessment. This hotel is not worth staying in because despite its great location the staff are just very rude ( except the cleaning lady). Also the door access cards continuously malfunction which means you have to keep struggling to get in an out of your room
3.7
Fantastic location including direct beach access, facilities work. Hard to get to a comparable place at the same price.
Some staff members are quite unhelpful and a bit rude. Not customer focused.
Wifi just about works but is very weak and definitely not up to the mark particularly for a hotel of this caliber.
3.7
Good location
The hotel is old and not well maintained
3.7
its close to the beach.
there was a huge roach in my room and another one in the sink/kitchen área.
3.7
the location is excellent no problem at all there. very close to everything and right in front of the beach.
The staff was nothing to brag about, everyone seemed to do their job forcefully, the people at reception did not seem to like the fact that we booked online after speaking with them, one lady spoke to the ear of the lady that was assisting us and then proceeded to tell us to hold, then were given a very bad room next to the air conditioning unit. the lights were not working, the tv remote we were given didnt work either and the controls on the tv were hardly an improvement. the bathroom when we got to the room REEKED! the only part of the staff that was helpful in any way were the security guarda at the entrance. everyone else was just awful.
3.7
the location and the price
the was a piece of broken dish in my breakfast
3.7
I liked the room, the bed, the space and the view i had from my room.
I liked the beach and the snacks they serve.
I liked that they always asked us to wear the mask in order to prevent COVID 19
I didnt like that we had to make a line for 30 minutes in order to check in and we had to make a second line in order to recieve our room and keys for another 20 minutes, that caused a big argument at the lobby, it was really
uncomfortable.
The pool was always full of people and a lot of children diving even in the swimming pools for adults only.
We had o wait unil a table was ready at the restaurant in order to take dinner two times because the restaurant was full of people, I think the Hotel needs to update a lot of things in order to make the stay a better experience.
3.7
nothing the water on the pool was dirty
food wasn’t good the card for the room door wasn’t working good no short on control for the television
3.7
Location was great, the pool is also good
Furniture is quite old.
There is no a/c in common areas.
3.7
the staff in the kitchen and the cleaning ladies
the pool
3.7
Location
Establishment refused to provide a factura!!!
3.7
location of resort was great .
reservation was slow and not very nice .
Charged you for everything .
same food everyday.
3.7
So close to the beach and close to the everything.
No complains at all.
3.7
The location was great
They need upgrades especially the beds
3.7
Nothing. While the stay was appreciated
While we semi-enjoyed our stay, we could not get over the fact that the service was terrible. For the price, service should have been nicer and less stressful than it was.
3.7
Great hot shower with plenty of water pressure.
Let’s start with the bedroom portion of the room-
threadbare sheets- that have been sewn/repaired. Only a sheet on the beds... no blanket or spread of any kind. But that’s ok because there was also
Barely any air conditioning
The total height of the mattress and box spring is knee high. Clearly not high quality.
On to the bathroom-
No wash cloths or hand towels. Bath towels only.
No shampoo, conditioner, lotion— some soap in a dispenser and that is all.
The rest is the suite-
There appears to be a kitchen sink but it’s behind closet doors... I thought it was a kitchenette but there were no plates, silverware, cups. And the doors were falling off the hinges.
No refrigerator or microwave of any kind.
The room itself is a decent size (a “suite”) but there is only 1 chair at the small table. Also I chair on the balcony to enjoy the beach view. I guess you could bring it in to sit and eat but it was rusted and not comfortable.
And the hotel facilities-
If you get beach towels, they have to be returned by 6 or you are charged almost $40 for each. They too are ratty and old, coming apart at the seems. So can’t enjoy beach or pool after 6pm.
This place is old. Really old. If I had to guess, I’d say it was built in the 50s or 60s. It has not been updated since.
FAQs
How much does this hotel cost compared to others in Acapulco?
The average price for a rental in Acapulco is £93 per night. This rental is £40 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Playa Suites Acapulco. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Playa Suites Acapulco. Enjoy the water!
Is Playa Suites Acapulco pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Playa Suites Acapulco?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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