I booked a small single room which was a good price. It was clean and comfortable. Only coffee and no tea provided. I do love a morning cup of tea! Enjoyed a lovely dinner there which was well priced and the public areas were magnificent. Staff all wonderful and helpful. I can't wait to return some time

Not applicable! The whole experience was fabulous

The lovely staff on reception made us feel immediately welcome. We were upgraded to a larger room, which was a lovely touch. The surroundings were beautiful. The rooms that we had were very spacious,with lovely bath and super powerful separate shower. We had decided to go into town for a snack and it's just a short pleasant walk to the shops and cafes. We slept very well in our huge super king bed with the occasional hoot from the local owls. The breakfast was absolutely beautiful. We were served coffee or tea but everything else was a help yourself buffet. A menu was also available for extra choices. Perfect. We were served by a very lovely lady. We wished that we were staying longer. Next time hopefully.

The only thing that we didn't like were the pillows but that's just being picky. I prefer a softer pillow.

Very grand

The pool and hottub were dirty and the chlorine was far too strong

Loved this hotel so much in June - we went again in August. For the money paid this hotel is fabulous. Great room, great staff, great service- love it! The pool area was looking poor in June with peeling walls but this has been repainted and re tiled and looks great now. We will definitely return.

Nothing!

Room size

Sauna and steam room not working. You find out after check out you have to book it to be turned on.. penny pinching at the expense of the guest. No hot water from the shower in the morning. Bar staff incompetent. Kept giving excuses instead of serving people. Asked for salt, pepper and ketchup when served food, he went back behind the bar and immediately forgot, didn't care. Decor gaudy and incredibly old fashioned. No other options for food in the area. 'Beautifully manicured garden'' was just a piece of lawn next to taped off drained outside pool area. Generally very low standards across the board. Markets itself as a lake district waterside property when in reality is based in a very deprived area.

Hotel is wonderful and the staff are friendly and helpful. Location is very good and breakfast is delicious.

The pillows were so hard, they hurt my neck. Restaurant menu could have more selections of main course.

How clean the hotel is and the staff were very friendly. The new waitress who looked after us at breakfast each day was extremely helpful 😊

Although we appreciated the free upgrade which was very kind of the hotel to do, it was a struggle with my disability having the extra walk and stairs

good choice for breakfast and a lovely dinner. The room was large and comfortable but only one window opened

Parking