Sotavento Hotel & Yacht Club
Hotel in Cancun
3-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Directly on Nichupte Lagoon, across from the street from the Caribbean Sea, in Cancun's hotel zone, this hotel offers a private yacht club, tropical gardens and an on-site restaurant.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Garden
Family friendly
Map of Cancun
Available Rooms
2 Double • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
6.0 / 10.0
El obbi y la atención
Que la alberca 👙 la cierran muy temprano y no tiene luz
10.0 / 10.0
Very helpful reception. Nice and clean room. Very good breakfast. Close to ferry to Isla Mujeres. Price better than average for the area.
8.0 / 10.0
La ubicación es buena, sencillo pero bien
Falta mantenimiento
6.0 / 10.0
De zone bij het restaurant, boten en zwembad zier er echt leuk uit.
Het ontbijt viel erg tegen. Toen we de tweede ochtend liever via de menukaart een ontbijt wilden bestellen waren er maar 2 gerechten mogelijk. Ook leek de ober in het restaurant zich behoorlijk te ergeren aan ons slechte Spaans. Ze deed weinig moeite om toch duidelijk te communiceren.
10.0 / 10.0
Location very good
9.0 / 10.0
El alojamiento se encuentra sobre el kilómetro 4 de la zona hotelera, con cercanía de una parada de bus que por 12 pesos mexicanos te lleva a los distintos kilómetros de la zona. Se puede tomar taxi e incluso Uber, pues a pesar de que Uber no funciona sobre avenida si llega al hotel Sotavento que está a 100 metros de la avenida principal. El hotel tiene instalaciones cómodas con aire y baños espaciosos, piscina y servicio de restaurante.
El personal del restaurante es muy disperso para atender a las personas. A pesar de la calidad de alimentos y bebidas no ofrecen un servicio de atención al cliente. Son agradables y amables pero no tienen como fuerte la atención al cliente al brindar un servicio como tiempo de espera largo y olvidadizos en algunos momentos.
10.0 / 10.0
Si muy linda
Ubicado y limpio
5.0 / 10.0
Las camas, la ubicacion
Hotel viejo y en mal estado. las cortinas de baño sucias, no habia papel ni jabon en una de las habitaciones.
1.0 / 10.0
Boa localização e acomodação razoável.
PÉSSIMO atendimento!
Quarto sem ventilação, com cheiro de mofo e impossível secagem de qualquer peça de roupa.
Colaboradores mal educados, debochados, com informações completamente desencontradas e equivocadas.
Café da manhã horroroso, mal servido, ficamos 3 dos 4 dias sem café por desencontro de informações da recepção, principalmente pela falta de empatia, grosseria e incompetência do colaborador Manoel que mesmo sendo avisado não repassou a informação de antecipação do horário por conta do agendamento dos passeios.
Além disso presenciei e filmei um rato enorme circulando no acesso aos quartos, comuniquei imediatamente dois colaboradores - mostrando a filmagem, e ambos arregalaram os olhos mas não saíram do lugar, zero providência.
8.0 / 10.0
Localização perfeita! Rua em frente a travessia da embarcação para Isla Mujeres.
É um absurdo um hotel desse nível não ter Wi-Fi nos quartos.
Fiquei no térreo e nem o sinal da minha internet particular pegava.
7.0 / 10.0
Su ubicación
El trato de algunos miembros del staff
9.0 / 10.0
Todo
N/A
6.0 / 10.0
Localização, cama e chuveiros
Não tinha Wi-Fi e interfone nos quartos. Para conversar com a portaria ou usar internet tinha que ir até a recepção.
Também não tinha frigobar.
10.0 / 10.0
the location was excellent and we loved the pool with a restaurant
smell in the room was not the best
5.0 / 10.0
I liked that it was slightly off the main strip but still close to everything. The marina being right next to the pool was very nice as well. The air conditioner works well, the staff was very accommodating at breakfast to my dietary restrictions. Very lovely people working there.
It feels very outdated hasn’t been upgraded since at least the 80s. I did like the architecture spanish vibe, but the stucco feels old and textured and retextured over certain spots.
I was next to a family and I could hear every move they made the doors are paper thin. That stuff didn’t bother me that much tho.
The last two things were that there was no wifi in the rooms. So guest came to the lobby to use the wifi. The mosquitos were eating me alive since it’s open air but I had to endure to check into my flight.
Then lastly the rooms feels so damp. The bed, the sheets I think it’s just the climate in cancún but it made it hard for me to relax fully. I kept thinking for maybe a hundred more I could’ve been somewhere just a little more comfortable and close to the beach.
8.0 / 10.0
Friendly staff and clean room. Very comfortable beds.
nothing
10.0 / 10.0
The staff and security javier the boss
the boat views peaceful hotel
Nothing
1.0 / 10.0
Nothing
Where to start…the room was not as advertised. it was filthy, mould on the pillows and in the bathroom. The curtains were filthy and the room smelt. TV controls didn’t work. Dead bugs in the bathroom and the shower flooded constantly as the drain was blocked with god knows what. The pool area is completely shaded so there is no sun at all and the pool wasn’t clean and full of bugs and leaves. The staff were extremely slow to do anything and not very helpful. Thankfully we only stayed one night. Do not recommend.
10.0 / 10.0
very clean. very tropical gardens.
entrance is very very bad n unpleasant looking. broken cement pieces and rocks at the entrance and curbsides, very uneven and bad to bring luggage in and to walk on as well as uneven walkway to rooms. needs tiles n not cement.
bathroom door needs oil on hinge’s, noise all the time. TV was broken n had to be replaced.
reception person was always helpful but moody and not happy or pleasant most time like most hotels in the area.
7.0 / 10.0
Close to the beach and ferry station, carpark
No wifi in the room, poor standard of the room, no hair dryer, no iron, no kettle
9.0 / 10.0
I'm a multiple repeat guest so I know what to expect and know that Sotoventa is an excellent value for the money. It is, however, not for the average tourist. The hotel staff is kind and genteel but they are neither fast nor efficient. Raccoons may try to open your patio door at night if you don't shut them properly. It's also a yacht club, so occasionally a boat owner may blare his stereo at 1:00am. The hotel wifi works really well......in the hotel lobby, it does not reach your room unless you are in A-C stairwells. With that said, it has old Cancun charm, it's a great location away from the tourists but inside the tourist zone. I love it.
The hotel restaurant has sub-par food, the prices are fair. Install wifi repeaters? That's too easy.
7.0 / 10.0
Accomodation was ok, very comfortable beds, 24/7 reception, nice pool.
Dont recomend to buy breakfast here- it took two hours (!) to get our breakfast and it was not worth it. There are other places serving breakfast around.
2.0 / 10.0
it is in the hotel zone. the garden and pool is nice
the room had mildew and the had used a lot of bleach on the furniture, floor and everywhere. it was super toxic and even bleached my sweat shirt that was draped over the chair. the smell was awful.
5.0 / 10.0
convince
staff not very friendly. front desk staff
2.0 / 10.0
Location
Not clean, internet service is bad.
5.0 / 10.0
The location.
It wasn't confortable and we found cockroach.
FAQs
How much does this hotel cost compared to others in Cancun?
The average price for a rental in Cancun is £96 per night. This rental is £36 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sotavento Hotel & Yacht Club. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sotavento Hotel & Yacht Club. Enjoy the water!
Is Sotavento Hotel & Yacht Club pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sotavento Hotel & Yacht Club?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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