SureStay Hotel by Best Western Vientiane

4.1 / 5.0

Excellent(196 Ratings)

Hotel in Vientiane

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

About this hotel

Boasting a fitness centre, bar and views of river, SureStay Hotel by Best Western Vientiane is situated in Vientiane, 1 km from Wat Sisaket. Among the facilities of this property are a restaurant along with free WiFi throughout the property.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Map of Vientiane

Nearby attractions

COPE Visitor Centre

2 mi

Buddha Park (Wat Xieng Khouane Luang)

Available Rooms

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 559 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 398 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

SureStay Hotel by Best Western Vientiane

££££

4.1 / 5.0

Excellent(196 Ratings)

Hotel in Vientiane

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

About this hotel

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Map of Vientiane

Nearby attractions

COPE Visitor Centre

2 mi

Buddha Park (Wat Xieng Khouane Luang)

Available Rooms

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 344 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 559 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 398 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.1 / 5.0

Excellent(196 Ratings)

100% verified reviews

5.0 / 5.0

Jul 2023

Exceptional

Really nice new hotel in the center of Vientiane. Great AC and nice comfortable bed. Recommend!

4.5 / 5.0

Jul 2023

Recommend for those who like to stay in the vibrant area.

The location is in the center of Vientiane surrounding by many restaurants, able to walk to the river bank, night time is turned to night market and shopping street. The room is spacious and new, clean. The breakfast is fabulous, sticky rice and dried dried pork was served.

Non

4.0 / 5.0

May 2023

overall pleasant stay in great hotel and location

great location , exceptionally clean , air con and wifi worked well.

check in was a little painful although I do admit we were tired and just wanted to get to the room. staff trying to do 5 things at once and none of them very well. should just focus on and complete what they started

3.5 / 5.0

Mar 2023

Probably one of the nicest hotels in the area.

central location, spacious room, very nice and helpful staff. I would say 3.5-4 star hotel.

the bed was a bit too firn for our liking and the pillow was somewhat thick. There are bars by the hotel which play loud music late into the night

5.0 / 5.0

Mar 2023

Exceptional

I like how we are greeted and how clean the hotel is. We are staying in the Executive Suite its really nice! Quiet and peaceful. The hotel manager made everything possible from a upgrade from the king deluxe. I will always reccomended this hotel for all my family and friends from the USA. Best hotel experience! 5 stars!!! - Kevin Yang 03/06/2023

4.5 / 5.0

Feb 2023

The best in Vientiane

If you have to be in Vientiane, this hotel is a very comfortable option. Super clean rooms, nice staff and a superb roof top bar. Easy 15 mins to the airport.

Vientiane!

4.0 / 5.0

Jan 2023

Clean but pricey

- clean, spacious and well-lit room - service at breakfast and upper terrace for sunset - shower water pressure was good and water warm

- Transfer to the airport is $20 (it should be free for the price you pay for the room and this is the norm in Laos) - Price is not competitive given there is no wow factor that is offered in similarly priced places in Laos (welcome drink, no personal touch in terms of places to eat/visit etc).

4.0 / 5.0

Dec 2022

Nice modern hotel in heart of Vientiane

Location in the heart of Vientiane: quiet and lively at the same time. Nice practical room. Large enough. Great views on the river

No easy chair or couch in room

5.0 / 5.0

Dec 2022

Very comfortable in a great location

Excellent location overlooking a very busy nightlife street, but the room was very well insulated from street noise and quite comfortable.

Oddly, after checking in and giving credit card information, they wanted a $30 US cash deposit for the room. I only had $25 in US currency and they accepted the lesser amount. This deposit was returned at check out, but I travel reasonably frequently and have never experienced this. I just found it a bit strange and something to be aware of before arriving.

4.0 / 5.0

Nov 2022

sure to stay at surestay again

love location & staff like overall atmosphere

nothing

5.0 / 5.0

Nov 2022

as much as I like the hotel but I won’t go back again as the stress very dirty,bad smell and trash alongside of the stre

clean and friendly staffs

bad smell in the room

4.5 / 5.0

Nov 2022

Hotel nice but street very dirty. I won’t go back there again.

Should be more options for breakfast and milk for vegan people

When I checking in the room was ok. I went out then back to the room in the evening.The room was very smelly, I let the hotel know that the room was smell,they went up the room spray air freshener the smell still there.

3.5 / 5.0

Oct 2022

Hotel Just ok but breakfast staff excellent

October 27 - 29, 2022 room 802 Easy check-in. The hotel wanted to bill me in US$, but not being American it would mean 2 conversions - kips to US$ and US$ to my currency, i said no. Also they requested a 500 000 kips cash deposit , no credit card. The room is very clean and very bright having large windows on 2 sides. The hotel is new, and is located steps away from the river-side market and a short walk from the other. On the bed there was a letter addressed to me, a nice gesture. Bed very comfy. In the shower, water pressure too low and temperature inconsistent. the hot!-cold mixing system does not function well,it keeps switching between cold and very hot, we asked for someone to fix it. But no one came. Breakfast, a small combination of western and Lao food, all served cold. There is a made-to-order egg station. On the first morning the orange juice and the braised duck were excellent. Second morning fried rice, sauteed ground pork, and dumplings all pretty good. Third morning excellent curry and exceptional 3-fruit pastries Coffee could be better, a bit too weak. A special thank you to the friendly , helpful and smiling Breakfast personnel for an great job making guests feel welcome. WIFI At first you have to enter WiFi login info and password over and over again. Fast problem-free Check-out. Overall a good but not great stay. N B. Email communication needs to be improved. Twice i contacted the SureStay to obtain information about a major local situation, not related to the hotel , but I never got a reply. A simple (sorry but we cannot help) note would had been appreciated.

4.0 / 5.0

Oct 2022

I had a wonderful stay. I will stay here again.

The property is great! It was everything I expected it.

Everything was good but the uneven/wet sidewalk leading up to the hotel seems a bit dangerous walking on.

2.0 / 5.0

Oct 2022

Avoid to stay and only check the roof top bar!

Location is the only plus, but may be at higher floors because in the 4 floor you can still heared noise. The rooftop bar is also good to see the sunset but you can go without being a guest...

The staff is really slow, their English very limited. More than 20 min for check in and check out each! They asked you $15 for the hotel key card but you are allowed only to have one key... Really inconvenient because without the key you don't have A/C or electricity and if your partner wanted to go out, you can not go to bed... Then even if I specifically requested that I need to leave early the maid to check the room was not available... The rooms very basic and the internet very slow. Never again...

5.0 / 5.0

Oct 2022

Great place to relax at-

The staff was professional,friendly and helpful. It is a good place to relax in. Able to walk to many attractions and a number of really good restaurants are nearby. Recommend will and have stay here more than once. Breakfast was fine, the staff very helpful.

3.0 / 5.0

Sep 2022

Convenient but expensive, and not even close from what you'd expect from a Best Western hotel...

The location, the street and the outside look of the hotel

The English spoken level of the employees keeping us from any communication. The receptionist wasn't able to actually communicate at all - and i mean at all - and wanted to keep us waiting before checking in that we finalize everything while she actually couldn't explain us what to do, nor use the payment terminal ... though she was the nicest, and wanted to do good, the simple fact that she was left all alone for welcoming guests while she was barely starting her job, without any supervision, is clearly weird for a hotel of that standard. The breakfast, level of service, and quality of the facilities is super basic, and not acceptable for such an expensive hotel in Vientiane.

4.5 / 5.0

Sep 2022

Not bad, really helpful staff.

Very helpful staff.

Have to enter WiFi login and pass over and over again.

FAQs

How much does this hotel cost compared to others in Vientiane?

The average price for a rental in Vientiane is £31 per night. This rental is £8 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at SureStay Hotel by Best Western Vientiane. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is SureStay Hotel by Best Western Vientiane pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at SureStay Hotel by Best Western Vientiane?

We found 8 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and laundry.

Explore similar vacation rentals in Vientiane

Explore all rentals in Vientiane

Restaurant/places to eat, Pool view, Swimming pool

4.4 / 5.0

Excellent(951 Ratings)

Lao Poet Hotel

SureStay Hotel by Best Western Vientiane

Hotel in Vientiane

Reasons to book

About this hotel

Amenities

Map of Vientiane

Nearby attractions

Available Rooms

SureStay Hotel by Best Western Vientiane

Hotel in Vientiane

Reasons to book

About this hotel

Amenities

Map of Vientiane

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Vientiane?

Is parking included with this hotel?

Is there a pool at this hotel?

Is SureStay Hotel by Best Western Vientiane pet friendly?

What amenities are available at SureStay Hotel by Best Western Vientiane?

Explore similar vacation rentals in Vientiane

Vientiane travel inspiration

Related vacation destinations