Charles Hope Staines Centre

8.2 / 10.0

Excellent(221 Ratings)

Apartment in Staines-upon-Thames

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this apartment rental

Boasting city views, Charles Hope Staines Centre features accommodation with balcony, around 10 km from Windsor Castle. There is a private entrance at the apartment for the convenience of those who stay.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Family friendly

Map of Staines-upon-Thames

Nearby attractions

Victoria and Albert Museum

24.5 mi

Tower of London

31.3 mi

Available Rooms

One Bedroom Apartment - Balcony

1 Queen • 645 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Two Bedroom Apartment - Balcony

1 Queen • 1 Queen • 839 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

££££

Charles Hope Staines Centre

££££

8.2 / 10.0

Excellent(221 Ratings)

Apartment in Staines-upon-Thames

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this apartment rental

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Family friendly

Map of Staines-upon-Thames

Nearby attractions

Victoria and Albert Museum

24.5 mi

Tower of London

31.3 mi

Available Rooms

One Bedroom Apartment - Balcony

1 Queen • 645 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Two Bedroom Apartment - Balcony

1 Queen • 1 Queen • 839 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.2 / 10.0

Excellent(221 Ratings)

100% verified reviews

1.0 / 10.0

Jul 2024

SEHR SCHLECHTER SERVICE!!!!!!!!!!!!!!!!!!!!!!!!

Appartment war sauber und gut eingerichtet

Nachdem ich mit dem code in das Appartment gekommen bin und dann zum Dinner gegangen bin, ließ sich mein Appartment nicht mehr öffnen. Ich habe dann mit dem Notdienst stundenlang telefoniert, die Dame wusste nicht wo der Notschlüssel sich befindet und hat mich stundenlang Nachts von Mitternacht bis 2:20 suchen lassen mit dem Ergebnis dass ich dann in ein leeres Appartment gelassen wurde das noch nicht richtig fertiggebaut war und ich den Rest der Nacht ohne meine Sachen verbringen musste. Das war das schlimmste Erlebnis mit einem Appartment in meinem ganzen Leben und ich war am nächsten Tag krank mit Migräne und musste arbeiten. Nie wieder würde ich diese Appartment buchen und würde es auch Niemandem empfehlen dort zu übernachten. i

8.0 / 10.0

Jul 2024

Perfect base for Staines

Ample space within the property, comfortable couch and bed. TV was a good size and bathroom very nice. Didn’t use the kitchen but all amenities that you would need.

To find the “black gate” you need to enter the service yard behind Eggham on Toast. This should of been specified on the email. Couple of minor maintenance issues such as the bedroom curtain rail was loose one end and the laminate worktop bubbling on the joint. None of this however affected my stay and I would stay there again

7.0 / 10.0

Feb 2024

Otherwise good stay.

Good value for money, modern and spacious

The 4 digit code to the building stopped working from the night before the checkout. This is sort of ridiculous. I was stuck outside for 30 minutes in freezing temps at midnight.

1.0 / 10.0

Feb 2024

Awful.

0/10 DO NOT VISIT

DO NOT VISIT

1.0 / 10.0

Feb 2024

Never use this company

Nothing as having taken over an hour to find it (it is not on the High Street but behind the Iceland in rubbish and loading bays) the first secure gate was wide open, the secure communal entrance door didn't need a code as it wouldn't even lock. The access code wouldnt open the apartment door. Customer support was awful even though they did ring. Offered to try changing the code and ignored the fact that their building wasn't even secure. No reply on their emails regarding a full refund as I than had to search for alternative accommodation at around 9.30pm.. Managed to get a room in a nearby Travelodge. Following morning got a message from them addressed to someone called Gillian asking me if I had enjoyed my stay. Not recommended at all. I would suggest removing them from your site

See everything above!

10.0 / 10.0

Dec 2023

Best place to stay in Staines

Everything

No comment there’s nothing to improve

9.0 / 10.0

Sep 2023

Would stay again!

The apartment was spacious and clean. Very large living room and nice sized bedroom with king bed. Very good! The cleaning lady Bintu is also very nice.

There was officially a £45 check in early charge which is half the cost of the booking and is quite unsavoury. Instructions to get into the property were also fairly complicated and could probably be simplified!

9.0 / 10.0

Sep 2023

Flight was cancelled and needed to find a place to sleep. Great space and great location

Quiet Great location Spacious

Too many stairs to reach No usb ports Provide nightlight in bathroom

4.0 / 10.0

Sep 2023

A comfortable apartment beautifully renovated but with a hidden deposit that makes the experience less than great!

Very clean, locations good. Parking available in sainsburys car park. Price is reasonable, very clean and comfy bed.

A £150 deposit only mentioned AFTER you book, excessive checking in process. Building not easily located as there are poor directions. Very stuffy on the inside of the apartment and very hot.

10.0 / 10.0

Aug 2023

Excellent

Description of how a new client could locate the property

9.0 / 10.0

Aug 2023

Superb

The size and facilities, enjoyed the balcony’s.

1.0 / 10.0

Aug 2023

Terrible

Unforeseen delays are of course unavoidable, however I called on numerous occasion to ask that the information be sent, after questioning why it had not been already. This was still not enough for someone to action it. For this reason the delay was foreseeable and avoidable, however no urgency was placed on resolving this, which led to me not receiving my instructions in a timley manner, which is poor service. Additionally there was no router plugged in at the property, it was not just that it was not showing as available to connect to. Therefore it must have been moved or removed by the previous tenant. As this is listed as one of the features of the property, it should have been plugged in and working at the time of my arrival . I did call in about this, as explained in the previous email and I was told to try logging on to one of the other flats Wi-Fi, which did not work. I was told that someone would contact me in the next 5 minutes to explain how to get back online. No one called me for over an hour and by this time I had left the property For this reason, on my return I spent my evening in silence, as the television uses an internal Firestick. Which needs internet to work , however there was none to connect to. Again avoidable if a proper inventory had been done after the exit of the previous guest. After departure the deposit was not released either until after chasing the office multiple times to do this

7.0 / 10.0

Jul 2023

Sleepless!!

Very noisy people in next flat

10.0 / 10.0

Jun 2023

Beautiful apartment, extremely well decorated, all mod cons inc & enjoyed the top floor apartment.

Self contained apartment with excellent facilities and extremely well decorated. Enjoyed the top floor booking and woud return for longer stays.

Due to the late booking on the day, it was difficult to get through the many emails re ID, understand the access and that an app would be required. Location and entrance of apartment is difficult to find. Shorter and more concise instructions should be considered.

10.0 / 10.0

Jun 2023

Exceptional

It was clean and situated in a good location!

10.0 / 10.0

May 2023

Exceptional

This flat was huge! Very big living room and everything was comfortable. Lots of tea and coffee provided with a good selection. Electronic key card was easy to use

Was all good!

10.0 / 10.0

Mar 2023

Exceptional

everything was wonderful

10.0 / 10.0

Mar 2023

Exceptional

For being in central staines you would not know. The apt is cosy, exceptionally clean and easy to access with app for the key. Well equipped kitchen with everything you need to prepare supper and breakfast.

All was great and nothing that I did not like. I would have appreciated and oven glove if that counts?!

2.0 / 10.0

Feb 2023

Horribly time consuming booking with big push for cash - over 2 weeks & no deposit returned

The lies by the Company - they make claims that are not true on Booking.com: they claim to be able to pay at the property but they sent dozens of emails chasing money and dozens more to instruct on how to get keys. They offer a service online to store bags as the check out is early at 11am, but it is not true when I asked for the paid-for service they said that they don't have the facilities. You are forced to download an unwanted app to get the electronic key... god help you if you arrive in the country and do not have wifi, it just does not work so you are effectively locked out. The front door of the place was so stiff that even when it was unlocked it needed to be forced open with a shoulder. It was the worst booking in procedure I have ever had to face. Property itself was clean and tidy with good facilities, comfy beds etc. and it is decent value overall, just the blasted booking and getting into the place that is a pain along with the excessive emails and messages - not a face in the whole process though, so if you don't like people then this will be good for you!

10.0 / 10.0

Jan 2023

Beautiful and exceeded expectations

Everything....just loved it. Can't wait to return

Top floor and lots of shopping bags not ideal. And also there is no light on the first set of steps outside

6.0 / 10.0

Jan 2023

great location! nice apartment

nice location, right in the center and nice and clean apartment

the Klevio system is very unfriendly! if you are with 2 persons, one can only enter with the other as only one can have the app and the codes! door handle from the bedroom was broken and door doesn’t stay open ! after they temporarily fixed it it was still broken.shame because the rest of the apartment was great!

8.0 / 10.0

Jan 2023

good stay. would recommend.

clean apartment in convenient area. lovely staff.

difficult check in process

10.0 / 10.0

Dec 2022

lovely for a short stay … and would be for a longer one!

modern big and comfortable

8.0 / 10.0

Dec 2022

good location,plenty of food restaurants,warm stay

It was a good size living room in the kitchen was spacious to cook and good heating a warm stay!

There was no dishwasher… nor enough bowls.. no basic essentials.. oven trays? no scissors..? no spatula..and so many texts and emails about checking in and checking out

10.0 / 10.0

Dec 2022

Relaxing Weekend

The homey feel about the property

The noise people made on the high street

FAQs

How much does this apartment cost compared to others in Staines-upon-Thames?

The average price for a rental in Staines-upon-Thames is £95 per night. This rental is £15 less expensive than the average.

Is parking included with this apartment?

Parking is not specified as an available amenity at Charles Hope Staines Centre. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Charles Hope Staines Centre pet friendly?

Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Charles Hope Staines Centre?

We found 8 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and laundry.

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Charles Hope Staines Centre

Apartment in Staines-upon-Thames

Reasons to book

About this apartment rental

Amenities

Map of Staines-upon-Thames

Nearby attractions

Available Rooms

One Bedroom Apartment - Balcony

Two Bedroom Apartment - Balcony

Charles Hope Staines Centre

Apartment in Staines-upon-Thames

Reasons to book

About this apartment rental

Amenities

Map of Staines-upon-Thames

Nearby attractions

Available Rooms

One Bedroom Apartment - Balcony

Two Bedroom Apartment - Balcony

Ratings and reviews

FAQs

How much does this apartment cost compared to others in Staines-upon-Thames?

Is parking included with this apartment?

Is there a pool at this apartment?

Is Charles Hope Staines Centre pet friendly?

What amenities are available at Charles Hope Staines Centre?

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