12 family members were in Southern California for a wedding, coming from 3 different states. We were a little surprised to find the house in the condition it was when we arrived, so I wanted to send Chatney a message a let her know of the issues and a chance to correct some things before her next guests arrived. She has yet to respond. I know the price point of the area and the house is spot on if everything works as it should. I see in past reviews guests mentioned that the AC wasn’t working properly, it still isn’t. The upstairs, which was most important to us worked great, but strangely the downstairs never got below 78° & the vents had minimal airflow. Secondly the water heater needs replaced, we didn’t have a single hot shower and by that I mean it was lukewarm at best, regardless of when we took the shower. All of the air beds have leaks, only one was able to maintain air for approximately 4 hours before needing to be aired up again. The home is advertised for 12 guests, yet we only received 11 towels. Please add more silverware, 3 spoons for 12 guests doesn’t work, there should be a minimum of 12 place settings. More seating, such as another couch would be helpful, for a home for 12 guests. The condition of the laminate flooring is unacceptable and for walking barefoot a hazard for toes, especially near the kitchen. Lastly and I’m not trying to be rude here, but they need to fire their cleaning person, we were charged additional money for cleaning, for a home that doesn't appear to be cleaned very often. There was cleaner residual running down the mirrors, especially in the downstairs half bath, we noticed the bottoms of our feet and hands and knees of my 1 year old nephew were black for the dirty floors, we had to mop the entire downstairs twice to get it fairly clean. I’m sorry for such a long message, but these are important things that should be taken care of long before renting out to guests, and frankly I’ve stayed in home at much lower price points in far better condition. Please address these issues for your next guests." We do not recommend this property. While I admit we could have called her on a few of these issues, most need several days of work to take care of. A guest also should to need to call to have a house cleaned, have the proper amount of kitchen utensils or a safe, clean floor to walk on.

Chantey, the owner, was quick to reply to my messages, needs, and things that popped up during my stay. The house is beautiful and comfortably fit my large group. I forget how hot the area gets and my only concern was the AC on the top floor- the systems were working properly though so maybe it was user error because the top floor didn’t cool as I expected. I recommend this house- the neighborhood is peaceful, the owner is quick to reply, the location is very convenient and close to stores and freeways. I would stay here again if I am in the area.

My friends and I stayed in this spacious and beautiful home. They supplied us with everything we needed and check in and communication with our host was very easy. Overall we were very pleased and I would highly recommend staying at this home :)

Stayed for a Friendsgiving trip. Quiet neighborhood, very spacious home, great communication with the owner. Overall a pleasant experience.

I was very unhappy with this property. My family stayed for 1 night for my parents anniversary weekend. The house was not very clean, the bedrooms had coin change and some garbage on the floor and behind the bed. It was very apparent that it had been there since last visitors. The queen bedroom had hair and eyelashes on the sheets and pillow cases, as well as the spare sheets in the cupboard, and the master bedroom sheets smelled musty like they hadn't been cleaned in awhile. When I reached out to the host afterwards she was extremely rude and denied all my complaints and blamed me for breaking a vase that we didn't touch during our 10 our stay at the house. My husband and I were very dissatisfied with the conditions as well as the feed back I received after reaching out to the host. Would not recommend for a nice weekend away.

Easy to get to everything we needed.

The property was mostly great, but had a few glitches with broken couch & celing fan lights not turning off. Owner was very responsive & got fixed before our 2nd night. Property would sleep 8 comfortably. More if couch was fixed.

Had family in town for a wedding and this worked out well