Mövenpick Villas & Residences Phu Quoc

8.6

Outstanding(843 Reviews)

Hotel in Phu Quoc

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Situated in Phu Quoc, 300 metres from Ong Lang Beach, Mövenpick Villas & Residences Phu Quoc features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Phu Quoc

Nearby attractions

Available Rooms

King Studio with Balcony and Mountain View

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Studio with Balcony and Sea view

1 King • 473 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Twin Studio with Balcony and Sea View

2 Single • 473 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Two-Bedroom Interconnecting Family Studio with Sea View

2 King • 968 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

One-Bedroom Villa with Private Pool and Lake View

1 Queen • 1345 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

££££

Mövenpick Villas & Residences Phu Quoc

££££

8.6

Outstanding(843 Reviews)

Hotel in Phu Quoc

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Phu Quoc

Nearby attractions

Available Rooms

King Studio with Balcony and Mountain View

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Studio with Balcony and Sea view

1 King • 473 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Twin Studio with Balcony and Sea View

2 Single • 473 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Two-Bedroom Interconnecting Family Studio with Sea View

2 King • 968 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

One-Bedroom Villa with Private Pool and Lake View

1 Queen • 1345 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

8.6

Outstanding(843 Reviews)

100% verified reviews

4.0

Oct 2024

Keine 5 Sterne, weit ab vom Schuss

Nettes Personal, das leider nicht sehr gut Englisch gesprochen hat, aber immer an Problemlösung interessiert war.

Die Lage, etwas in die Jahre gekommen, Kinderlärm schon morgens vor 7 Uhr am Pool, Strand rechts und links vom Hotel sehr schmutzig, viele kleine Dinge die erst repariert werden mussten ( Safe, Telefon im Zimmer) starke Geräusche in der 2. Nacht von aussen.

8.0

Jul 2024

A good value, family-friendly villa you should try!

We had 21 people (including 6 toddlers) from Hong Kong and stayed in 3 separate villas for 5 nights. 1. The location is quite good, only 15min taxi ride to the city center 2. We received Whatsapp from our butler Bryan 1 day before we arrived the hotel. Bryan's service is good and reliable. 3. In terms of the pricing, Movenpick is definitely a good value choice. We visited the Regent (the service, English fluency, use of materials, luxury level are definitely superior, but price are 4x) 4. JACY the tour guide stationed in the lobby has incredible service, he can arrange all the rides, tickets and tours and respond very very very quickly. 5. For staying at the villa, def should try their BBQ set, their setup makes us feel like we are attending a mini beach wedding, can order a combination of meat (NZ lamp chop), vegetarian and seafood (must try their lobster and shrimps), However, our food is all contaminated/surrounded by flies, fortunately we are all healthy after the meal, but so make sure you request for covers... 6. In-room dining is a good choice, usually arrives in 30min and a good variety.

1. Breakfast can be better if more changes can be made everyday, by the time we reach day 3-4, it's getting boring 2. The bedroom doors are very squeaky, needs some lubricants, the noise always wakes my baby up during midnight 3. My family in other villa never received any butler service Movenpick seems could not handle the traffic and the service delivery seems inconsistent 4. Only 2 restaurants available inside the hotel, and not many restaurants around the area 5. The green fence by the villa beachfront looks like those ones in construction sites, so they can look better in the photos... 6. In-room dining has limited choices for non-alcoholic beverages, only juice and soda. 7. WIFI is very weak for the bedrooms away from the living room in the villa 8. Unable to arrange a high-chair for the babies to sit inside the dining room.

9.0

Jun 2024

إقامه رااائعه

القيمة مقابل الخدمات .. بشاشة ولطف الموضفين وتنوع الفعاليات بالمنتجع والنظافه والمسابح ووو وكل شي ويوجد شطاف بالحمامات" اعزكم الله " .. مطعم اورا على المسبح رائع جداً

الفطور جيد لكن لو زادوا الأصناف خاصة الأجبان و إطباق النباتيين يكون أفضل

4.0

Apr 2024

Für ein 5 Sterne Hotel war enttäuschend, wenn man bedenkt, was man zahlt, dass ich für das Frühstück anstehen musste. Da

Die Villen waren groß und komfortabel

Aber wir hatten ständig ein Quietschen, dass sich nicht ausstellen ließ.

9.0

Feb 2024

With some slight hiccups but after all we had a great time.

Location is good, decent food, great variety of food choice at breakfast. Kids friendly.

The app for ordering in room dining, spa booking, even amenities ordering is very thoughtful, however every time they will have to call you to reconfirm, then why didn’t I just call to book? I unplugged the phone because we had a 20 months old toddler, and we didn’t want unexpected calls to disturb his sleep, so they couldn’t confirm my in room dining order with me, they tried reaching out to my butler but he didn’t reply (he was helpful during the whole trip, only this time he was missing.) So after waiting for 50mins I called and they said since I didn’t confirm my order they didn’t prepare the food for us. Why didn’t someone come to my door and ask? Please upgrade the app so guests can see the progress and update of the order/booking. Or perhaps at least leave a message on the app to notify the guest confirmation is needed, please call back?

10.0

Feb 2024

是一個很值得去好好放鬆度假的好地方！

管家服務非常親切，有什麼問題會馬上協助解決

無

10.0

Jan 2024

Xuất sắc, sẽ quay lại nếu có dịp.

Các bạn staff rất chuyên nghiệp, thân thiện và rất nhiệt tình. Phòng đẹp, hiện đại, đầy đủ tiện nghi, sạch sẽ và có View toàn cảnh rất đẹp. Nhà hàng phục vụ ăn sáng và tối tuyệt vời.

10.0

Jan 2024

Just perfect stay!

Beautiful hotel with good service. Really nice pools and beach next to the hotel.

10.0

Jan 2024

Один из лучших отелей на острове.

Большая, чистая территория, уютные виллы с личным бассейном, большой общий бассейн. Шоколадный час, пенная вечеринка, хороший пляж.

Далековато от города, скудный выбор на обед и ужин. При этом отличные завтраки.

9.0

Jan 2024

Hieno hotelli, liian kaukana menosta

Hotellialue on mahtava. Allasalueet ja oma ranta, on siistit ja hienot. Huone oli iso, ihanalla merinäköalalla. Aamiainen todella kattava, ja maukas. Suklaatunti, jossa oli maukkaita tarjottavia👍 Hyvä kuntosali.

Sijaitsee todella kaukana kaikesta, onneksi meillä oli skootteri.

6.0

Jan 2024

Необходимо обеспечить достойный сервис, чистоту и увеличить ассортимент меню.

Просторный чистый номер. Отличный вид из окон.

Больше всего не устраивает грязный пляж, ленивый персонал, который не утруждается уборкой территории, как от мусора на пляже, так и грязной посуды по ВСЕЙ территории отельной группы. Грязная посуда может пролежать на улице, на лежаках полдня и всю ночь. В зале ресторана не достаточно места для комфортного передвижения. Плюс к этому, персонал не старается оперативно убрать грязную посуду и предложить вам свободное место. Сам выбор еды на завтрак достаточно ограничен. Ресторанов для ужина не хватает, а меню очень бедное. Это при том, что отель находится на море. В спорт зале бездарно расположены воздуховоды кондиционирования. Очень холодный воздух при низких потолках направлен точно на места тренажеров и на щкафы гардеробов. Меня продуло. Я заболел. Следующие пять дней ходил с соплями. Моя оценка работы менеджмента отеля - неудовлетворительная!

6.0

Jan 2024

性價比好, 但服務和清潔需要加強!

整體房間和酒店風格算是有設計感舒適, 選擇的海景雙床單房公寓－附陽台內部寬敞, 床舒適浴室空間足夠 Residences棟的餐廳Lang Chai早餐口味好吃, 選項稍微有點少座位也偏少, 無法同時容納大部分客人下午15:30-16:30有chocolate happy hour提供巧克力噴泉, 口味較普通但適合有帶小朋友家庭

但需要注意的是Residences此棟是沒有臨近海灘的!! 需要搭接駁車前往main building的泳池後才會連接到私人海灘! 並不是如敘述的距離 300 公尺! 清潔方面: 整體而言房間清潔是非常需要加強的! 浴室有明顯腳印/床下地毯有落塵/陽台地板全是昆蟲屍體感覺是有一週以上沒清潔陽台/房間內提供礦泉水本應提供4罐, 入住後僅看到2罐服務方面: 接駁車小哥和其他服務人員是親切的, 但前台服務需要加強; 由於入住後房間僅提供2罐礦泉水, 隔天打電話給櫃檯請他們幫忙補上, 但半小時內打了兩通遲遲沒有補上, 因為要趕著出門所以直接下lobby反映. 當下得到前台回應是"真的嗎?不好意思我向同仁確認一下"前台便開始在電腦上瘋狂打字了五分鐘左右, 才跟我說不好意思似乎訊息有漏掉了...後詢問我是否要在現場等還是回房間等, 怕他們又漏了, 所以我選擇在現場等五分鐘後再自行將水拿回去. 當下真的覺得很困惑, 為什麼一個補水的動作都到了前台不能馬上打點話給房務部門處理? 需要用電腦溝通確認? 第2件是晚上回房間後發現房間有兩三隻飛蟲, 因為本身很懼怕昆蟲, 所以在驅趕昆蟲的過程中不小心將浴室的漱口杯在走廊打破. 怕玻璃碎片會傷到其他房客, 當下立即打電話給前台請他們幫忙處理, 但打了兩次電話溝通後一樣10分鐘內都無人前來打掃. 最後我們先把走廊上的碎片自己撿起集中在一處後, 再前往一樓前台反映. 與前台溝通的過程中, 我們一直強調希望當下派人打掃, 因為怕誤傷到其他房客, 但從頭到尾前台的回應是"好的我們會告知房務同事"但也沒具體說何時會過來, 也沒有關切我們是否有受傷. 當下感覺真的是非常的冷漠, 也在想或許是前台英文能力不足夠可以表達自己的意思, 但整體來說跟前台溝通的兩次都讓我留下不好的經驗.

10.0

Jan 2024

Recommended,best place for relaxing,family holiday.

Cleanliness,service and professionalism

Nil

10.0

Dec 2023

Everything else was very good and still a 10/10!

Incredible good time there!

Only thing we would have wished for is a possibility to get free water, maybe with a refill system. 2$ for a 450ml bottle of water (which is the only source for water in a tropical and super hot place) felt a little like you have been cheated and is not what you expect from a 5-star hotel…

9.0

Nov 2023

Parenthèse relaxe.

La chambre vue mer superbe. Le petit déjeuner génial.

10.0

Oct 2023

We were sad to leave. It was super nice

We were upgraded to a wonderful suite on a high floor. The view is exceptional. All employees are polite and nice. Breakfast is very good and diversified. The private beach and the pool are super nice. Must be the best experience we had for the price we paid

The massage skills really need to be improved. It wasn't at all satisfying, or it didn't feel comfortable, or you felt nothing (even when I asked her to put in more strength). If it wasn't for the very nice spa space that we had free full day access to along with the massage, it would be very disappointing the 3m vnd massages that we paid. The employees' attitude was still very good though.

8.0

Aug 2023

Very good

Very comfortable and worth to stay. Staffs are very good. Good view and location.

Water dispenser is not safety for kids, they can run hot water very easily.

9.0

Aug 2023

Clean, spacious rooms

Very clean and good spacious rooms in the villa

Overpriced

8.0

Jul 2023

Nice stay overall. Good value for money.

- Excellent breakfast. Variety of cuisines presented. Delicious. Outstanding work of both cooking staff and attending personnel during breakfast and dining time overall. Compliments and appreciation to the Islander Restaurant chef! - Attentive personnel. - Appreciated front desk manager allocating us a room distant from crowded and noisy areas. - Quick response and solutions to all the troublesome issues and/or any kind of requests. - Comfortable and scenic swimming pool and beach bar area/facilities. Perfectly designed to enjoy sea view and/or sunset every day. - Lovely, delicious, and generous daily chocolate hour event. - Excellent internet coverage and connection throughout the whole property area. - Enjoyed modern smart TV functions overall and in particular such as screen mirroring one. Very accommodating - to watch your own media in the evening or on a very rainy weather day. - Perfect for the-family-with-kids stay. And not so much for those who seek some tranquility for oneself or for the two.

- I would expect rooms cleanness, maintenance state, and odors to be more thoroughly checked and addressed before letting a guest into the room after the check-in. - I would expect better English language command, pronunciation inclusive, from the personnel in the major servicing areas (front desk, lobby bar, restaurant). It was an interesting experience communicating with the staff via google translator or trying to decode a front desk manager's speech in the 5 star resort. - Out of courtesy for all the dining guests, I would restrict the use of mobile phones during breakfast time and/or in the restaurant overall. People taking videos and photos, making video and audio calls, watching or listening to media with the sound on during breakfast time was very annoying and disturbing. - Out of courtesy for all the residing and resting guests, I would introduce and encourage a silent mode use of mobile/electronical devices both by the property personnel and by the guests in the common use areas of the property. I often would feel as if I never left the city or my work place due to constant alarming sounds of messengers or phone calls. - Had a dissonance experience when the front desk personnel asked me two times if I would want to have a breakfast box prepared for me due to early check-out and ultimately leaving the property without it as it was not prepared.

7.0

Jul 2023

Nice and new, but location and price of food ruins it

Rooms are comfortable, spacious and modern.

Food and drinks are extremely expensive (European prices), and hotel is far away from everything.

7.0

Jul 2023

Good location but staff could be better

The best point is the private villa with pool.

The staff during the check-in was quite rude. I asked in advance for an early check-in and they were lying to me. Then losing time because telling us the inventory and the price for that.

5.0

Jul 2023

Location okay

I was locked in my room twice which makes me really uncomfortable. Then the staff was not really helpful

7.0

Jul 2023

Good

The resort and facilities where very good.

The staff and service was very poor, we had to go down to get our own cutlery, as they refused to deliver it in the room, and twice what we ordered they got the wrong dish and were very poor with sorting it out.

10.0

Jul 2023

Good for family. The room is very large.

Room is very very big

The water is hardly going down for the facial sink in bathroom.

9.0

Jul 2023

A brilliant stay in the best spot in Phu Quoc.

Beautiful inside and out, friendly staff (overall), super comfy bed, food was excellent and the pool lovely. A really lovely holiday!

When things became busy in the restaurant, a couple of the waiting staff came across as a little terse but on the whole they were amazing. I think it was more that they felt stressed/harassed.

10.0

Jun 2023

Exceptional

the private beach and pool is fantastic. but the beach has some trash which I picked up some.😅

they cannot help to send the postcard. hope they can provide this service. I believe that will be helpful for tourists.

10.0

Jun 2023

Paradise

It was such a pleasant stay. Staffs were polite, always willing to help, and facilities were top notch. Will stay again and highly recommend it to friends and families. Thank u Movenpick. You guys are awesome.

Location was little bit far from grand world.

4.0

Jun 2023

Movenpick Villas & Residences Phu Quoc is not a 5 stars hotel standard not even 4 stars compared to

1. Gym is good 2. Breakfast has a lot of choices 3. Beach is clean 4. Swiming pool is clean and not very crowded 5. Staffs are nice and well behaved

1. Inconsistent services. I borrow a dinner set (plate, fork, ...) to my room, and the restaurant asked me to contact the call center/front desk, I called the front desk, and the operator asked me to go down to the restaurant to sign before borrowing anything. I went down to the restaurant, they gave me the dinner set without any request for a signature or anything... 2. Many items are overcharged compared to Saigon and Hanoi. Should hotel guests complain to the VCCA (Consumer Protection)? 3. All employees talk about eco, environment protection, and wellness, .... but they are not trained well about that: foods are very oily, very sweet, imbalance for a portion for dinner dishes, etc... 4. Gym is open 5 AM - 22 PM (the front desk told me 5:30 AM), I went to the gym at 5 AM for my first day, and the light is off, I went down to the front desk asking for help, then wait for about 20 mins and I had to turn on the light by myself and keep doing that for the rest of my stay (6 days)

8.0

Jun 2023

confortable

modern facilities

everything was fine

10.0

May 2023

Good memories for first time in your hotel

Foods

8.0

May 2023

Very good

The beach was dirty, full of trash. The breakfast buffet was good but the menu for dinner was very boring and overpriced.

Overall it was nice

FAQs

How much does this hotel cost compared to others in Phu Quoc?

The average price for a rental in Phu Quoc is £31 per night. This rental is £20 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Mövenpick Villas & Residences Phu Quoc. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mövenpick Villas & Residences Phu Quoc. Enjoy the water!

Is Mövenpick Villas & Residences Phu Quoc pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mövenpick Villas & Residences Phu Quoc?

We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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8.1

Outstanding(1,150 Reviews)

SOL by Meliá Phu Quoc

Mövenpick Villas & Residences Phu Quoc

Hotel in Phu Quoc

Reasons to book

About this hotel

Amenities

Map of Phu Quoc

Nearby attractions

Available Rooms

King Studio with Balcony and Mountain View

King Studio with Balcony and Sea view

Twin Studio with Balcony and Sea View

Two-Bedroom Interconnecting Family Studio with Sea View

One-Bedroom Villa with Private Pool and Lake View

Mövenpick Villas & Residences Phu Quoc

Hotel in Phu Quoc

Reasons to book

About this hotel

Amenities

Map of Phu Quoc

Nearby attractions

Available Rooms

King Studio with Balcony and Mountain View

King Studio with Balcony and Sea view

Twin Studio with Balcony and Sea View

Two-Bedroom Interconnecting Family Studio with Sea View

One-Bedroom Villa with Private Pool and Lake View

Reviews

FAQs

How much does this hotel cost compared to others in Phu Quoc?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mövenpick Villas & Residences Phu Quoc pet friendly?

What amenities are available at Mövenpick Villas & Residences Phu Quoc?

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