Hotel & Museo Casa Turquesa
Hotel in Cancun
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this hotel
Located in Cancún, 400 metres from Playa Marlin, Hotel & Museo Casa Turquesa provides accommodation with a garden, free private parking, a terrace and a restaurant. This 4-star hotel offers room service, a 24-hour front desk and free WiFi.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Balcony or Patio
TV
Wheelchair accessible
Beachfront or waterfront
Garden
Family friendly
Map of Cancun
Available Rooms
2 Queen • 753 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Sofa • 1291 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
3.0 / 10.0
La ubicación y el personal
El asensor no funcionaba y estábamos en el 3 piso las camas eran un poco duras y amanecimos súper picadas nose realmente porque animal y el hotel está súper deteriorado sin contar que la última noche se fue la luz y en la mañana no había nadie para hacernos el check Out y casi nos deja el avión
8.0 / 10.0
The location and view from the room were gorgeous. Near to restaurants and bank. The staff were friendly and we felt very safe there.
The lamp didn't work. The refrigerator leaked water all over the floor.
6.0 / 10.0
LA CHAMBRE ETAIT TRES SPACIEUSE ET L'EMPLACEMENT DE L'HOTEL ETAIT PARFAIT!
HOTEL PAS ENTRETENU NE REFLETE PAS DU TOUT LES PHOTOS, LES DOUCHES A L'EXTERIEUR UNE CATASTROPHE DOMMAGE CAR BEAUCOUP DE POTENTIEL BELLE DECO EN PLUS.
5.0 / 10.0
All rooms has a great sea view, that the great point
Facilites looks old!! Need urgent maintenance , elevator needs good maintenance, emergency button on elevator didn’t works! I don’t recommend this hotel, unless they can improve a little bit more for maintenance.
8.0 / 10.0
The lobby and outdoor deck are stunning! Beautiful art and the view is perfection. Easy access right down the beach. Giant bathtub was awesome.
The balcony in our room had an old hot tub that was boarded up/ rusting, it was a bit of a vibe killer for using the balcony.
7.0 / 10.0
Es hat eine phantastische Lage, das Essen ist zwar nicht günstig aber sehr gut! Personal auch größtenteils sehr freundlich!
Wir haben uns wohl gefühlt und kommen wieder!
Leider ist das Hotel sehr in die Jahre gekommen, eine andere Dame hatte hier mal als Bewertung „our lost Place“ geschrieben- ja, das kann man so sagen- aber liebevoll! :-)
Den Whirlpool auf unsere Terrasse konnte man aufgrund Altersschwäche nicht benutzen- ebenso unsere Badewanne, bei der die komplette Armatur fehlte :-)
Aber hey- ich wollte weder Baden noch Whirlpoolen, dafür gibts doch ein glasklares Meer direkt vor der Nase!
8.0 / 10.0
Breakfast ok, I waiter, great location, very big rooms with balcony. Ocean view
Beds are very hard
7.0 / 10.0
The location and beach were lovely. Exactly what we needed. Spacious room, sea view, great beach.
It’s tired, leaks being repaired in the roof, tiles from pool missing. All still working, but depends on the type of holiday you would like.
9.0 / 10.0
Fint lugnt boende med pool och strand, perfekt för oss. Finns köpcentrum i närheten, annars inte så mycket att göra. Men vill man bara ligga på stranden några dagar så är det ett jättetrevligt ställe!
Ibland gick det inte att spola på toaletten för att det kom inget vatten.
7.0 / 10.0
Su ubicación
Camas viejas y exageradamente duras (nada cómodas) me lastime la espalda.
2.0 / 10.0
Location
I didn't like the room, not at all was it enjoyable. Because of the wind. The sliding doors kept whistling and raddling all nite. The front door whisked all nite
7.0 / 10.0
Beautiful views,super friendly staff,clean and BIG rooms. Food was good.waiters in the restaurant were great.
Restaurant slow for having no guests. No cold beer.
7.0 / 10.0
Seaside location is perfect
Hotel needs some upgrade
10.0 / 10.0
The crew was really friendly and helpful
Some of the facilities are not working
Ex: the jacuzzi
8.0 / 10.0
Proximity to things
Our room balcony had a dirty bra someone left… the facilities were very old and the pool outside was dirty on the ledge by the ocean (cockroaches) the staff was very nice! The place was also dead only 1 other couple staying there or so it appeared that way
10.0 / 10.0
No comí ahí
Esculturas y arte
10.0 / 10.0
Service enthusiasm
house is a bit old
9.0 / 10.0
pool was perfect and right on beach
nothing
8.0 / 10.0
The espace of the room.
The view
The balcony
Just a few rooms, the house looked like just for me
The pool
The art pieces
The jacuzzi didn't work
All the stuff leave at 9-10pm
Needs renovation
I will add a microwave and coffee maker
9.0 / 10.0
Rooms were large and comfortable, Interiors and exteriors were filled with arts. View amazing.
Swimming pool was yellow on the bottom, filled with probably algae, did not swim in it.
6.0 / 10.0
Pool area, art pieces, location and staff
The restaurant, food service.
9.0 / 10.0
The view was amazing, from the balcony we had a view of the pool and the sea.
10.0 / 10.0
Very beautiful and comfortable villa. Feels like there are No people around , which i loooved. Quite and elegant place. Rooms are amazing and comfortable, very spacious. Felt like your own villa. No crowd, yelling animators or crazy music around.
Only 2 moments i can mention which could be better : 1- not the most comfortable pillows . 2- Small choice in menu in the restaurant, although its not a big problem as there are restaurants around. most of people are eating outside. Although breakfast menu was enough for me.
10.0 / 10.0
- Small and cozy hotel
- Location right on the beach
- Lovely interior and exterior of the building
- Big room and great sea view
- Breakfast menu is very confusing
- Hotel exterior will benefit from renovation, but it didn’t bother us as value for money is great.
10.0 / 10.0
The staff was very friendly
9.0 / 10.0
Our room had an ocean view with a balcony.. and I'm not a world traveler but in my opinion it was beautiful.. wake up at sunrise 🌅 just perfect..
7.0 / 10.0
location
value
food service and selection disappointing
5.0 / 10.0
location, breakfast and the staircase
it needs a lot of TLC, a lot
6.0 / 10.0
The hotel was clean and all the people working there were very helpful and nice. Our room location was lovely, the room was huge, and the AC worked great! I'd like that it was peaceful and relaxing.
There was a very limited number of people working there so our food and drink options were limited. They tried to accommodate as best they could. Not sure why things were so limited. Other hotels we went to were packed and very busy with lots of staff. The place is somewhat run down, but everything was very clean. It could use some fixing up in the rooms. Knobs on doors falling off, tile and grout very old and worn. I would still stay here again though.
8.0 / 10.0
it was directly right on the beach
I don’t think there was anything that I didn’t like. It’s just a little old.
1.0 / 10.0
not like pictures at all
8.0 / 10.0
The location is unbeatable. Waking up to gorgeous views overlooking the sea, the small private beach, the beautiful pool—it’s perfect. The rooms are spacious and the beds comfortable.
It definitely needs updating. The balcony floor was coming apart, the jacuzzis are unusable, and everything needs a coat of paint and a little TLC. While the bed was freshly made, the floors were so filthy that my feet were black after showering and walking around the room so I wore shoes inside. They also forgot to give us towels.
4.0 / 10.0
terrazza
the hotel needs some work done. the lift wasn’t working, the bar opens at 10am and the breakfast was really poor.
the most disappointing thing that happened during my stay is that after spending the morning on the beach, I have decided to go back to the room as it was really hot.
as soon as I got in I realised that I did not have my sunglasses with me. I went straight away to the reception asking if someone of the staff have seen them but I had a negative response.
during check out I’ve asked again, and the guy at the reception told me that the security saw them on the deck chair but he didn’t take them and then after a while they were gone.
Now, if the hotel offers a private beach, with dedicated deck chairs for the guests and there is a security service, I would expect that the security would take care of this eventuality.
it is very annoying that after certainly leaving my expensive sunglasses in the hotel and after being told that the security saw them but they were gone anyways! and there were no guests in the garden or on the beach when I was there.
FAQs
How much does this hotel cost compared to others in Cancun?
The average price for a rental in Cancun is £96 per night. This rental is £22 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel & Museo Casa Turquesa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel & Museo Casa Turquesa. Enjoy the water!
Is Hotel & Museo Casa Turquesa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel & Museo Casa Turquesa?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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