SureStay Hotel by Best Western Ontario Airport
Hotel in Ontario, CA
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Ontario hotel in Guasti with free breakfast and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Housekeeping is available on request.
SureStay Hotel by Best Western Ontario Airport offers 114 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor pool.
Along with an outdoor pool, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Housekeeping is available on request.
SureStay Hotel by Best Western Ontario Airport offers 114 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch Smart televisions come with cable channels. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Ontario, CA
Available Rooms
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Bathtub
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
4.0
We had a last minute reservation after our flight was diverted to Ontario Ca, and the night manager Michael was so helpful and friendly. Although it’s a slightly older facility, the staff is dedicated to making the customers comfortable. It was spotless, pleasant, and every staff member we met was really great.
5.0
Everything was great.
3.0
AC and elevators were down for the second day. It was horrible. Sleeping in a hot room.
5.0
It was nice and comfy close to the Toyota Arena and plenty of places to eat around the area. All that's missing is EV charging stations.
4.0
Staff at the front desk was very friendly and efficient. The room was decent, but had some wear and tear. The bed was comfortable enough. The AC was great. Good deal for a single night stay.
8.0
Everythig was fine. I had quiet environmrnt and had enough hot water as well as cold water to drink. Good
8.0
The staff was great. The condition of the property was not so great.
8.0
N/A
6.0
No house keeping,
10.0
I enjoyed the stay, the staff was extremely friendly
6.0
Front desk was rude when I requested assistance during a Saturday morning breakfast.
It was only 9:15 am, and no one there but me, and the only pot of hot breakfast which is oatmeal was already empty and no one there to ask so I went to the front desk and advised her of the situation. Her response was shocking: "IT'S NOT MY JOB" . I told her if she can just send someone to check or replenish the food.
When the staff came and seeing that I'm the only one there, she rudely accused me of leaving the bread plastic cover/flap open. WHY DID YOU LEAVE THE FLAP OPEN? IT'S SUPPOSED TO BE CLOSED.
And I have not even started getting my breakfast. And why even tell your guests that?
There is no excuse for talking to your guests like that. And they're only serving continental breakfast and cannot maintain it? The lady who managed it on weekdays was great. She kept it clean and replenished and very friendly. Kudos to Barbara. Sad that she is not there on weekends.
The bathroom is also not clean: toilet has water stains and vent ducts had thick black dust in bathroom wall.
When I checked out on Sunday am and asked for a printout of my bill, the front desk clerk printed it but asked me to walk in and grab it from the printer myself. Why, if all she has to do is grab it and hand to me?
5.0
It was pretty clean and had the basics you expect from a hotel it was nice.
5.0
it was alright!
10.0
Only one thing to improve is breakfast menu for example by adding some protein options such as scrambled eggs, chicken, etc.
8.0
The property was good for the price. The staff friendly and helpful. Room could have been better cleaned but okay
10.0
Clean and friendly
4.0
It was clean, that’s all it matter to me.
6.0
bed bugs.
4.0
The tub flooded every time I used it to take a shower. My small child and I both had to take a shower in a bunch of water (water was passed both our ankles) had to keep turning off the water and waiting 3-5 minutes for water to drain completely out.
10.0
We enjoyed our stay Mike had checked us in and he was very friendly went above and beyond and in the morning for breakfast Barbara was very nice and sweet and very helpful. This hotel was clean and had enough towels and friendly. I would stay here again.
2.0
Dirty and unsafe area around the hotel. There was a dead rat in parking lot.
10.0
Compliments to Darrell, the friendly welcoming face at check-in.
Compliments also to Barbara(?), the breakfast lady. She was cheerful, engaging, and helpful.
10.0
I think the property is overrated, very scketchy my next door neighbors have the door open like they are selling something, who knows what’s gonna happen later at night.
4.0
Pool was dirty. Breakfast wasn’t great, got sick from it
5.0
I found the service excellent and room very clean.one of the best continental bkfst i have had. Person Working bkfst was very friendly
3.0
The dark male at front desk was very friendly nice and helpful always had a smile and was happy to help however the other 2 lady’s at the front desk were not helpful at all were in a bad mood spoke very unprofessionaly. We were unable to get extra towels since they said they didn’t have any clean ones and did say they would take us some to room 2 days later nothing. Elevator did not work and we were not told that which was hard traveling with a toddler and being on 3rd floor. Breakfast was not the greatest pretty much stale yogurt or cereal. The 3rd floor smelled like marijuana the whole time we were there. We could hear dogs barking even though no pets aloud and also freeway can be heard and can be pretty loud. Also beds made lots of sound when getting on and off bed. AC worked well but was also loud.
10.0
Very pleasant
5.0
Enjoyed my stay. The mattress wasn’t the most comfortable but the pillows were amazing. Loved that it had a fridge and microwave.
5.0
The staff really helped me out and had a wonderful stay. Quiet. Slept well.
10.0
Staff was friendly
2.0
Had problems with bathroom door. It would not close. Room smelled bad. Poor breakfast area.
4.0
The front desk staff were AWAYS more involved with personal conversations than they were about providing guest services.
When I asked for access to the 3rd floor ice machine I was questioned as to why. When I said that the one on the first floor was out of order the interrogation continued, “how do you know”? I replied, “because the sign says so”. I needed another card key for access to the third floor.
The breakfast selection was pathetic, but the hostess/server was very friendly.
8.0
Nice place
8.0
The staff was wonderful
10.0
The gentleman behind the counter at the front desk was pleasant and courteous.
8.0
We were comfortable
2.0
Including breakfast is a joke! Literally only toast and oatmeal only and no coffee. You have to go to the lobby for the coffee. The front desk was super nice. The room was ok it is small. But if you are booking because it includes breakfast don’t book here.
10.0
Location is great
8.0
Very nice
10.0
Excellent… value for money
FAQs
How much does this hotel cost compared to others in Ontario?
The average price for a rental in Ontario is £116 per night. This rental is £25 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Hotel by Best Western Ontario Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SureStay Hotel by Best Western Ontario Airport. Enjoy the water!
Is SureStay Hotel by Best Western Ontario Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Hotel by Best Western Ontario Airport?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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