Hampton Inn by Hilton Charlotte/Matthews

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

4.0

Good(593 Reviews)

Hotel in Matthews, NC

3-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Matthews with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Hampton Inn by Hilton Charlotte/Matthews offers 91 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Matthews hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Gym or Fitness Center

Map of Matthews, NC

Nearby attractions

Available Rooms

Two Doubles Refrigerator Microwave Non-Smoking

2 Queen • 216 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

One King Bed, Non-Smoking

1 King • 214 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

One King Bed, Non-Smoking, Accessible

1 King • 216 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible, Non Smoking

1 King • 216 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, Multiple Beds, Accessible, Non Smoking

2 Queen • 1 Sofa • 216 ft²

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

££££

Hampton Inn by Hilton Charlotte/Matthews

££££

4.0

Good(593 Reviews)

Hotel in Matthews, NC

3-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Gym or Fitness Center

Map of Matthews, NC

Nearby attractions

Available Rooms

Two Doubles Refrigerator Microwave Non-Smoking

2 Queen • 216 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

One King Bed, Non-Smoking

1 King • 214 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

One King Bed, Non-Smoking, Accessible

1 King • 216 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible, Non Smoking

1 King • 216 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, Multiple Beds, Accessible, Non Smoking

2 Queen • 1 Sofa • 216 ft²

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Reviews

4.0

Good(593 Reviews)

4.0

Nov 2024

Really quiet area and uniquely located near lots of shopping and dining restaurants.

4.0

Oct 2024

The hotel was filthy!!!! Moldy, wet and smelled terrible. Housekeeping was very noisy going in and out of rooms that were being cleaned and ALWAYS letting the door slam with each entry or exit. No attention to detail, no care taken and saw a housekeeper walk past garbage on the floor. My friends and I picked it up. Disgusting hotel as well as many of the staff members. Breakfast dining room lady was WONDERFUL, hard worker!

4.0

Sep 2024

First time at this location and service was great as always. The guest service representative was a dear.

4.0

Aug 2024

The hotel is understaffed Long wait time at check in despite it being 7 .00pm. No staff to clean the room or change towels Given a room and found it was occupied and had to return to check in desk to get a new room.

4.0

Aug 2024

Very nice rooms and welcoming staff.

4.0

Aug 2024

The air-conditioner in our room was so noisy.

4.0

Aug 2024

I was terrible. We specifically booked the hotel to use the pool and outdoor seating area after an all day car drive to attend my brother-in-law’s funeral. The funeral started at 1 pm. We got to the hotel at 1230 and had to wait at least 20-mins for anyone to show at the front desk which means we had to scramble and ended late at the funeral. Come to find out the pool is “under repair” and we can’t even use the outdoor sitting area to just get some air — we had to sit in the parking lot. When asked why it isn’t advertised that the pool area is closed they said it was on their website but it is not and it is not on Hotels.com either. When we wanted to shower we noticed the shower doors were dirty and mold is growing inside the shower. Needless to say we didn’t shower. We were promised a gift card to remedy the inconvenience and I am still waiting.

4.0

Aug 2024

Great spot

4.0

Jul 2024

Ants in the breakfast area

4.0

Jul 2024

Everything was kept and was clean and staff were friendly and helpful

4.0

Jul 2024

This hotel exceeded expectations with its outstanding service and impeccable cleanliness. The staff went above and beyond to ensure a comfortable stay, attending to every detail with a friendly and professional demeanor. The rooms were spotless, well-maintained, and provided a cozy atmosphere perfect for both relaxation and work.

4.0

Jun 2024

We booked the stay because website indicated has a pool. Pool hasn’t been open for over a year. Also they never cleaned the Room . Tried to cancel reservation and stay. Tried to speak with hotel manager, but never got a call back. Planning to dispute charges on my credit card

4.0

Jun 2024

I could write a list of what was wrong/dirty in our room and hotel, but for some reason we still enjoyed being there. Big thing I’d say is open your pool and create a beautiful outdoor space! It has wonderful potential, yet it’s sitting there derelict.

4.0

Jun 2024

Web site shows outside pool. Selected this hotel because of the nice looking pool. Checked in to see the pool still had cover over it. Asked about it and was told they are renovating it. This is June 22!! Really??

4.0

May 2024

Great experience. Clean, nice staff and comfortable. My room was close to the road and was able to hear traffic some. Other than that it is fine. There is also a parking fee that is charged in addition to the room.

4.0

May 2024

Shower and sink didnt drain properly. Had to shower and take a bath at sane time. Interior is outdated. Corners of walls peeling and carpet chewed up. Ac is super loud. Toilet woke everyone up when flushed from being so loud. Not worth over $100 a night.

4.0

May 2024

Large roaches showed up in our room after we did a check for bed bugs and other things. One of the desk staff tried to be helpful and understand but was quickly silenced by the other staffer. While the hotel appeared nice this experience was off-putting and I don’t recommend staying there until they get the roach problem under control.

4.0

Apr 2024

There is nothing outstanding to say about this hotel. the lobby was clean but dreary. In the room, the carpet was black and brown and again dreary. There was nothing cheery about the hotel. Inside the room, the bed was lumpy and very uncomfortable. I was disappointed in the breakfast, since there was limited hot items and those available were egg fratatta with hot peppers inside and the sausage was also spicy. However, there were other cold items available and coffee and tea were available in the lobby all day and the staff were pleasant and helpful. I I'd say a little more attention to detail in the hotel would improve it.

4.0

Apr 2024

Restaurant a mess. Floors covered with spilt food and drink. No one could be seen making in effort to clean the premises. Doesn't seem like there's much pride in its appearance.

4.0

Apr 2024

There was a sour odor in the lobby and entrance area, not sure what the smell was

4.0

Apr 2024

The bath tub had mildew in the corners.

4.0

Apr 2024

Good hotel for the value

4.0

Mar 2024

What a great place in everyway! Good breakfast too.

4.0

Mar 2024

We have stayed here before and this stay was the best. More breakfast options. The room was very cozy and clean. Staff was kind and professional. Very pleased.

4.0

Mar 2024

The room had a hair dryer that was covered in something like hairspray and sticky. We let the front desk know, they told us they'd replace it, but didn't (we stayed 2 more days). The room was smaller than used when staying in similar accommodations. On the positive side, the front desk was very courteous in every interaction during the trip.

4.0

Mar 2024

I arrived at 22 and there was no one at the front desk. I waited for 15 minutes and left the place. There was no contact option (bell). The group sat in the lobby felt uncomfortable for me.

4.0

Feb 2024

No one cleans the room even for a day and I did stay here for 4 nights.

4.0

Jan 2024

Rude staff

4.0

Jan 2024

It was my first trip with my dog. I was anxious about the accommodations, but the room was very clean. My only comment would be my room as across the hall from Housekeeping; the Housekeeping department door was left open. And as it was the holidays the members greeted each other joyously - but early in the morning. :)

4.0

Dec 2023

all was fine except the noise of boiling water in the bathroom...other wise A+

4.0

Nov 2023

Visiting some friends in Mathew’s and they recommended the hotel. Was not disappointed.

4.0

Oct 2023

I checked in later in the evening and at first, the room appeared clean however, in the morning I noticed two small bugs in the bathroom. The following day there was a bug crawling on my shoe in the bedroom. I had to press the button very hard and multiple times on the TV remote in order to change the channel. The coffee maker did not have the filter basket so I wasn't able to use it. The bed was comfortable, plenty of outlets in the room and great lighting. I went downstairs Sunday morning at 6:15 a.m. to get coffee. Both urns were full but the coffee was very cold as if it had been made the day prior yet breakfast had started at 6:00 a.m. I went back to the room and returned at 6:40 and the urns were gone. I returned at 7:00, but still no coffee. It was finally being brought out of the kitchen area at 7:10. Very disappointing especially since it was Sunday morning and the place was busy. On Monday morning, the coffee was lukewarm again disappointing. Breakfast options are good. I've stayed in this hotel a few times and this was the first time I've had issues.

4.0

Oct 2023

Smelled like a sewage issue all throughout the hotel. Water wouldn’t drain from the shower. Super gross, don’t book here.

4.0

Oct 2023

TV didn't work properly: had to turn it on by switch on TV, couldn't turn it off except by unplugging. Bathtub stopper didn't work. Shower turn-on switch worked but filled the tub too. Towel rack fell off wall. Elevator control button didn't work properly.

4.0

Oct 2023

reasonably priced, somewhat dated property. fee for dogs was the highest we've ever paid.

4.0

Oct 2023

Everything was great

4.0

Aug 2023

The Pool was out of Service. The Hot water took 30 minutes to come through. Staff was useless. The a/c you couldn’t turn down but shut off in middle of the night. The carpet was sticky on your Flip Flops. The elevator was disgusting not cleaned. The vent in bathroom looked Moldy. The floor in the buffet was sticky floors dirty. The Orange juice tasted rancid. Absolutely STAY AWAY. No where near $160 a night. I was sickened at the thought of having to stay here. Never Ever Again! I thought Hampton Inn was a upscale chain, well not this location at All. Management should be embarrassed and above All the CEO or President of this location needs to pay a visit. I’m definitely Bot impressed and I will Never stay at a Hampton Inn again!

4.0

Aug 2023

Nice rooms . Very comfortable beds . Staff was very nice . Continental breakfast was also a good start to the day . Our only issue was upon checkout we had been 7.74 on our credit card . We were told by the front desk person it was a fee that was charged to each room to maintain the parking lot . We were like …>what. My sister and I both asked for the charge to be removed by the manager . We were told it’s in print somewhere on the website . That my be true , but who reads every little item of the book that’s on a site . If the hotel needs parking maintenance money , it should be included in the hotel fee and not appear as a ridiculous chrge at checkout .

4.0

Aug 2023

Very nice hotel.

4.0

Jun 2023

Front staff very welcoming.

FAQs

How much does this hotel cost compared to others in Matthews?

The average price for a rental in Matthews is £106 per night. This rental is £34 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hampton Inn by Hilton Charlotte/Matthews. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hampton Inn by Hilton Charlotte/Matthews. Enjoy the water!

Is Hampton Inn by Hilton Charlotte/Matthews pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hampton Inn by Hilton Charlotte/Matthews?

We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and tv.

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Hampton Inn by Hilton Charlotte/Matthews

Hotel in Matthews, NC

Reasons to book

About this hotel

Amenities

Map of Matthews, NC

Nearby attractions

Available Rooms

Two Doubles Refrigerator Microwave Non-Smoking

One King Bed, Non-Smoking

One King Bed, Non-Smoking, Accessible

Room, 1 King Bed, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking

Hampton Inn by Hilton Charlotte/Matthews

Hotel in Matthews, NC

Reasons to book

About this hotel

Amenities

Map of Matthews, NC

Nearby attractions

Available Rooms

Two Doubles Refrigerator Microwave Non-Smoking

One King Bed, Non-Smoking

One King Bed, Non-Smoking, Accessible

Room, 1 King Bed, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking

Reviews

FAQs

How much does this hotel cost compared to others in Matthews?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hampton Inn by Hilton Charlotte/Matthews pet friendly?

What amenities are available at Hampton Inn by Hilton Charlotte/Matthews?

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