The Independence Inn Charlotte/Matthews Hotel

Standard Room, 2 Double Beds, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

In-room safe, desk, laptop workspace, blackout drapes

Combined shower/tub, deep soaking tub, designer toiletries, hair dryer

3.1

Average(21 Reviews)

Hotel in Matthews, NC

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Charlotte hotel in East Forest with free breakfast and a 24-hour fitness center
This smoke-free hotel features a 24-hour fitness center, a business center, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Housekeeping is available on request.
The Independence Inn Charlotte/Matthews Hotel offers 93 accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Map of Matthews, NC

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds, Refrigerator & Microwave

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King • 1 Sofa

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

££££

The Independence Inn Charlotte/Matthews Hotel

££££

3.1

Average(21 Reviews)

Hotel in Matthews, NC

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Map of Matthews, NC

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds, Refrigerator & Microwave

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King • 1 Sofa

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

3.1

Average(21 Reviews)

3.1

Nov 2024

Its cheap and in a safe neighborhood. Unfortunately the hotel needs a new carpet, rooms renovated, HVAC needs to be fixed, elevator needs to be fixed and people not smoking near the rooms. I could smell weed inside my room all night.

3.1

Nov 2024

Not what I expected. The hotel was not in good condition. I had to change rooms two times. The lamp was broken and exposed in one room, the air didn’t work in the other room, I finally got a room that was decent. The elevator was sketchy. The rooms smelt terrible. TV had basic cable/sports channels, not a variety to watch. Would not recommend.

3.1

Oct 2024

I was in a room at the end of the hallway and someone kept going in and out the door to a balcony? I think they were going to smoke. The door would SLAM everytime they went in and out and it would scare me awake. One time they got locked out I guess and started beating on the door to be let in. The smell of weed smoke and cigarettes was entering the room from outside. The bed was hard and springy. There was no vent fan in the bathroom. Bath faucet had a constant drip leak. Over was just a stressful experience.

3.1

Oct 2024

The staff were kind, the carpet needs to be changed, the couches had stained, elevator needs to be fixed, the room smelled like smoke and every morning the hallways around 8am to 9am smelled like pot.

3.1

Oct 2024

Upon arrival, the desk clerk was less than friendly. She had an infant behind the counter who was crying. We booked 2 double rooms but ended up getting 2 king rooms with a pullout sofa For 6 of us! The clerk said that there was nothing she could do. Diue to us being in town for a concert we just sucked up and dealt with the inconvenience. The hotel smelled of cigarette and marijuana smoke. The other guest across from our room must of been having a party all night. We complained but nothing was done. We didn’t get any sleep because of this. Not to mention the mold in the shower and the beds being hard as a rock. This place is nothing but a cheap hotel disguised as a holiday inn express. 10/10 do not recommend to anyone! Oh and you have to pay $100 deposit in case anything is damaged. But the criminal activity next door didn’t. Crazy.

3.1

Jul 2024

People all in the parking lot late at night very dirty and unsafe

3.1

Jul 2024

Great

3.1

Jul 2024

My experience at this place was horrendous. First and foremost, I drove around for approximately 30 minutes looking for Independence Inn and could not find it. My GPS keeps taking me to Best Western. It was after midnight and I was tired so I decided to enter the Best Western building it was then I learned Western purchased it. Upon entering the room the smell of cigarette astray greeted me. I was too tired so I got in the bed. I woke up early open the blinds and to my dismay I slept in a dump. The carpet dirty, ceiling falling down and appeared to be water damaged. Paint stripping off the wall. The chair was broken, the drapes had what appeared to be dog poop or nutella rubbed on it. Believe me I've never seen a hotel room in a condition such as this. This place needs to be closed down with plenty of work done to it. With that said, the place has the potential to be good if renovation is done and old furniture replace.

3.1

Jun 2024

Clean room, friendly staff & nice breakfast

3.1

May 2024

Room was clean and nice but AC never got cold, beds was uncomfortable and I seen a baby roach on the counter. Staff was nice

3.1

May 2024

Good hotel for the price. Dated and could use some upgrading especially in the bathrooms

3.1

Apr 2024

The hotel was clean, and the staff very accommodating. Breakfast was good, with both hot and cold options that were good quality. That said, the overall stay was very uncomfortable. The bathroom fan was loud and could not be turned off. It would come on and off for no apparent reason, including running until 3-4am and not turning on for morning showers. The room came with a mini fridge, but that was also obnoxiously loud whenever it came on. Ended up turning it off at night so we could sleep. Two of the four days of our stay, our card keys all just stopped working. Front desk staff was very helpful in resetting them, but they didn't ask for any ID and just swiped the cards. I could have given them a different room number and just walked into someone elses room. Lastly, the king bed was very hard and uncomfortable. I have a Sleep Number bed at home and go with a 35 out of 100. This bed was probably a 90. I ended up putting the cushions from the pullout sofa bed onto the king bed and slept atop those. While I have stayed in worse places, I recommend looking at other hotels.

3.1

Apr 2024

The front desk young lady was pleasant & professional. Our room was semi clean, as there was French fry & straw paper under the footrest when I moved it! The hotel as a whole was fine, however the people in the room next to ours were SO loud & there “activity” had our headboard and bed pillows moving on our bed! I know you can’t control the guests LOUDNESS and doors banging all night, but we got no sleep Saturday night!

3.1

Mar 2024

For the most part, my stay was a breeze. Staff was friendly, checked us in quickly and our room was clean. The elevator needs fixing. It was scary to ride on it due to the sounds and stuff of that nature.

3.1

Mar 2024

customer service was good. elevator was not working and the air in the room would not turn on. the breakfast was good

3.1

Feb 2024

Area was good for our needs. Hotel was ok. Breakfast was fine. Our first room was missing towels. Since we checked in at 11 pm i guess no one could get us towels. So they moved us to another room. But the other room had an old tv that didnt have the movie we were watching and it had a growing bubble in the ceiling that looked like the ceiling was going to give way any second. Was an average travel stay hotel. Had better and def had worse

3.1

Jan 2024

Nice hotel

3.1

Jan 2024

I always stay at this property when I am in the area, I never have any problems. Check out is easy and quick, the staff is always kind.

3.1

Jan 2024

Toilet handle was broke. It was reported to the front desk but not fixed before we left. No maid service. Just wanted to have fresh towels.

3.1

Dec 2023

The hotel was noisey and not up to date

3.1

Dec 2023

Kids of the workers are there playing loudly in the hallway all day. Playing football outside the door to my room, bouncing basketballs up and down the hall from 8am until 8pm. Laying in the hallway, or lobby floor. Seems like a regular thing there.

3.1

Oct 2023

Roaches on the nightstand crawling around after I moved the lamp. The crawled down into the floor and I couldn’t find them. Super creeped out.

3.1

Oct 2023

nice service on chek in

3.1

Oct 2023

Cigarette burns on the carpet, roach around the coffee machine, holes in the curtains. I asked the receptionist for roach spray and the did not have any.

3.1

Aug 2023

Friendly staff

3.1

Aug 2023

Is this a pleasant place to spend a night!!

3.1

Aug 2023

Clean environment, neat rooms.

3.1

Jul 2023

The property was nice on the outside but the room smelled like cigarettes. I ask to change my room, it was changed and that smelled like cigarettes too. The staff were very nice to me, but those rooms need a good cleaning. Everything needs to be washed and shampoo those rugs.

3.1

Jul 2023

Wasn’t bad but definitely needs some updating in rooms. Staff was great

3.1

Jun 2023

Everywhere inside the hotel smells smoke cigarettes and something else.

3.1

Jun 2023

Fourth time booking a room and receiving correspondence that there was no need to confirm my reservation, then upon arrival to the hotel being told that there is no vacancy. This has happened too often and with little to no action taken in reference to the many hours I've wasted and sacrificed

3.1

Jun 2023

Nothing unique. Just a regular 2.5 rated hotel. Toilets need work. The elevators too.

3.1

May 2023

It was clean and quiet The buffet breakfast was great.

3.1

Apr 2023

Room was clean and quite. Breakfast was very good. 24 hour coffee in lobby was great for me

3.1

Apr 2023

Dark in the hallways

3.1

Mar 2023

The housekeeper never turned in medication she found in the room. Had to switch rooms because the the door would not auto lock. The toilet in the second room Kept running and eventually got stopped up. The hall is very dark.

3.1

Mar 2023

Good enough for a cheaper hotel option that included breakfast. Wasn’t a healthy one, but one less thing for me to worry about.

3.1

Mar 2023

My stay was interrupted by an unwanted creepy crawly friend in the bathroom. Very large very upsetting.

3.1

Feb 2023

We stayed at the property February the 23rd and the 24th and the room was clean it needs a little TLC some painting some touch up other than that the bed was really nice the bathroom was clean the carpet was clean it was dusted. The parking lot was full of trash it actually popped my back tire. The dining room was clean Carmen the lady that helped with breakfast was amazing a beautiful woman she had a beautiful spirit very very helpful the lady in the morning crew a young lady I don't remember her name she was a Mexican lady she was so helpful and so honest and such a sweet young lady the afternoon ladies were very rude and disrespectful. There was two different ladies in the afternoon they didn't even say hello or look up for any reason. Both of them were African American and I am not trying to be racist I'm just saying the truth. The third floor is where we stayed and it needs a lot of TLC the hallway is very dark people are slamming doors smoking weed and being very disrespectful we had to move rooms because the room next to us was loud and never spoke to weed and they just didn't care. So I think you need to fix the problem with the hallway and make sure you guys are really talking to people look at their face and make sure that they're being honest enough not to go in the room and smoke weed thank you what I stay there again yes

3.1

Feb 2023

1. I have not been asked for a deposit on a room, that did not have a minibar in 40 years. 2. The elevator needs repair it sounds horrible. 3. Checkin took way too long for someone with reservations.

FAQs

How much does this hotel cost compared to others in Matthews?

The average price for a rental in Matthews is £106 per night. This rental is £47 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Independence Inn Charlotte/Matthews Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Independence Inn Charlotte/Matthews Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Independence Inn Charlotte/Matthews Hotel?

We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.

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4.0

Good(827 Reviews)

Comfort Inn Matthews / Charlotte

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in Matthews

3star

2 queen beds

Kitchen or Kitchenette · Air conditioner · Internet / Wifi

Looking for the perfect place to call home during your trip to Matthews? This Hotel offers a comfort and style with top-notch amenities, including Air conditioner, Internet / Wifi and Smoking allowed, and more.

££££

The Independence Inn Charlotte/Matthews Hotel

Hotel in Matthews, NC

Reasons to book

About this hotel

Amenities

Map of Matthews, NC

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

The Independence Inn Charlotte/Matthews Hotel

Hotel in Matthews, NC

Reasons to book

About this hotel

Amenities

Map of Matthews, NC

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

Reviews

FAQs

How much does this hotel cost compared to others in Matthews?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Independence Inn Charlotte/Matthews Hotel pet friendly?

What amenities are available at The Independence Inn Charlotte/Matthews Hotel?

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