Capital Inn & Suites
Hotel in Albany, NY
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel in Rensselaer with free parking
A 24-hour front desk, free self parking, and free WiFi in public areas are available at this hotel.
Change of towels is available on request.
Capital Inn & Suites offers 51 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include showers.
A 24-hour front desk, free self parking, and free WiFi in public areas are available at this hotel.
Change of towels is available on request.
Capital Inn & Suites offers 51 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Map of Albany, NY
Available Rooms
Standard Room, 1 Queen Bed, Non Smoking
1 Queen
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Queen Bed, Smoking
1 Queen
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Double Beds, Non Smoking
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Double Beds, Smoking
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking
1 King
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
2.7
Restful, peaceful sleep!
2.7
This was the worst room we have Ever had. Had to remove bugs (I think they were cockroaches). Smells bad, carpet & walls and furniture dirty and in need of repair. Floors dirty in the corners and near the walls. Wall paper stapled at seams. Holes in the wall patched but not painted. Moldy and falling apart ceiling. Had a large puddle of water under the bed and AC when we woke up in the morning. I wouldn’t expect such a bad room for the price we paid. I wouldn’t stay here at Any price.
2.7
Absolutely horrible experience!! I had a pest control technician knocking at my door at 7:30 AM. With a spray can asking if there was roaches in my room, come to find out.There was cockroaches crawling on the floor of the hotel. It was an absolute infestation. They offered to give me a different room. But where there's one, there's a million there's people living on site full time, absolutely horrible experience highly recommend you stay far away from this hotel!!!
2.7
It was clean bit a bit run down. Good for the price
2.7
The motel was disgusting and felt unsafe. I'm unsure if the building booked for hotels.com is different from the rest, but this was unfinished and gross. The mattresses were stained, the sheets were stained, the laminate flooring had holes, the walls had holes, the telephone was nicotine stained, the hair dryer had hair jammed in it, the door jam that the security chain was attached to was ripped off the wall.
We left and found another place instead of staying. The pictures were incredibly misleading, and this was a bait and switch of a hotel. I've stayed in countless roadside motels and dont care about amenities so long as i have a safe, cleanish place to stay. This wasnt even hourly motel quality.
2.7
We checked in and left immediately for a concert 2 miles away. Came back after the concert and the door opened without the key card. Upon inspection the lock was drilled out. Deadbolt didn’t work. There were two cigarette butts on the windowsill, squished out with ashes. The interior room was absolutely disgusting and human bodily fluids were a parent on the bedspread. The windows would not shut completely completely or lock. The room was filthy and disgusting. we called the front desk and they give us a different room. This room was even worse. We went to the front desk to get a refund and leave as we were not safe with the door not even locking, plus it appears that they are renting most of their rooms to the homeless community because they were all outside, smoking and drinking. They couldn’t give me a refund until the room was checked the next day. They said that because the room was utilized for four hours (while we were not there and at the concert), we would not be getting a refund. I called Hotels.com guest services and they were no help either and said I would have to get the refund from the hotel and not them. This room literally looked nothing like the pictures and it was completely unsafe. I hold Hotels.com responsible for renting places in this condition with fake advertising pictures for their customers and then supporting customers in a situation like this. I will be contacting Better Business Bureau for both hotels.com and the hotel.
2.7
This place was okay, there were sketchy people hanging around but the place was cheap and convenient with ample parking.
2.7
Very dirty and unclean everywhere. Noisy. But A/C worked and soft beds it worked but won't stay there again.
2.7
Coming in from out of town; the pictures really sell the place. It was sketchy from go. My husbands phone said “permanently closed”. Drove in to see obvious tenants going from 1 from to the next. Out back where we were to stay was decent and some what hidden. But once we got into the room it was a disaster. Dirty, dingy, odors and worn out and stained furniture. NO place for a small family. After deciding we weren't comfortable staying we left the building to find 2 police cars and an ambulance; parked where we saw the residents. All pointing to get the hell outta here. The gentleman who checked me in was very friendly and understanding. He explained what I needed to do to get refunded and once I was actually able to make contact by chat with Expedia; not an easy feat it turns out, the refund was processed quickly. No complaints with personnel at all!
2.7
It was very stripped down. No carpeting, metal box frame under the bed. The dresser drawer had been ripped part and poorly put back together. The exterior door to the hotel did not latch. The door to the room had a good 3/4 inch gap between the door and the frame. The door had a large sign that stated"Bolt the door for your own protection."
2.7
Almost across the road from SUNY Albany Health Sci campus. Otherwise in the middle of nowhere. Closest place to Rensselaer Amtrak, but 35 min walk is too long for most. Decent condition overall. Efficient desk. Plenty of parking. Quiet.
2.7
Arrived at 9:45pm, (check in is 4pm) to be told my room was not ready and to come back. No restaurants around at all. Bad smell in the hallways.
2.7
Easy to find. No kindess from the receptionnist. Not clean in public corridor. Accommodation was basic. The AC was noisy. We have to ask for two missing towels. Well located, close to Albany's downtone and commercial area. Correct for one night
2.7
The wall was dirty, the beds was ok but the room needs renovation.
2.7
The place look decent but the hall way looked dirty and had a strange smell. Some of the electrical outlets did not work. Curtains barely covered the light. Hair dryer did not work.
2.7
There were sheer curtains on the window with only narrow side panels which did not close. I was uncomfortable regarding privacy, so I used a clip to hold the side panels together and partially block the view. Also, because the drapes did not close we were awake at first light. Bedding and bathroom were clean.
2.7
There were people living on the property. Very weird crackhead looking people. Wouldn’t stop staring at my car whenever I pulled in. Didn’t feel safe there.
2.7
It smelled like smoke and people partied in the parking lot all night.
2.7
very run down, needs to be refurbished
2.7
As the other recent reviews have noted this is effectively a long-term housing unit and should really be removed from hotels.com in my opinion.
Like the review above me noted the smell was overwhelming. I just used it as a place to sleep for a few hours but even that was too long. My clothes still reek 2 days later from being there for 8 hours.
2.7
The owner was courteous. There was a certain odor the minute you walked into the hall. It lingered on my clothes. The walls in the room were filthy. The bed cover was a CURTAIN! Gold curtains on the double beds.
2.7
We ended up leaving for a different location about 30 min after arriving. The entire building had a horrible smell (think musty grandparent smell). Mini fridge was so loud it shook the furniture around it. Bed felt like an old metal cot with an even older mattress. The whole front section of the property is for long term residents. The building we were in was in the back corner. The fence that ran along the property line had sections kicked out making it easy for someone to approach from the back.
2.7
Smoking room, I had requested nonsmoking. Once I'm settled I don't wanna be bothered switching..it was only 3 nites but next time really prefer nonsmoking.
Hairdryer nonfunctional. Only tried on my checkout day so again, not worth mentioning to staff.
Website said breakfast included. Needs to be updated.
Staff very pleasant, friendly, helpful.
2.7
Price was the only good thing
2.7
I booked because there was a concert at the MVP arena, and this was located a short drive avay. The hotel itself appears to be fine (not run down, clean), but looks can be deceiving. It seems that this place doubles for housing.
When I got back from the show, there were 2 police cars and an ambulance (this was in the middle of the week). I had to ask the police if I was able to proceed to my room.
The next day there was a commotion which appeared to be a heated argument between two residents. Two police cars showed up, and they had a tazer on one of the residents. As i was leaving, three more police vehicles rushed in.
So not stay here, despite the convenient location.
2.7
There is no breakfast as advertised staff was friendly but not as clean in pictures looked
More
Presentable
2.7
Coffee should be in lobby not only in mornings
2.7
Newly restored.
Missing heavy bed quilt comfort, should have option of adding bed quilt.
2.7
It was conveniently located and easy to get to. However, it was dirty, pretty broken and all of the amenities except wifi were not available.
2.7
Laundry not working unfortunately, great value for the money could use a little more cleaning though
2.7
Good except transportation.
2.7
Our room is in need of some serious attention. The only good thing was that it was spacious and our sheets seemed to be clean. The rest was kind of gross. The two chairs in the room for sitting in front of the TV were stained with so many different things, I couldn’t believe a business would allow them to remain. Same goes for the office chair. The walls were all stained up and chipping. The shower never did get hot and the shower handle all but ripped out of the wall when turning on. Although I still can’t wrap my head around how a business can operate like this…I guess you get what you pay for?
2.7
I feel it was a false advertised as a family friendly place. The Inn smelt like weed and cigarettes. You have children running crazy at night and people doing drugs in the parking lot. The shower faucet fail off then trying to take a shower. Holes and stains on everything.
Hotels.com you should verify these Inn before you sale their rooms.
2.7
I didn’t even stay at this property, i booked a new hotel stayed there and didn’t even get a refund. Guy at the front desk tried to steal 50$ from me night of stay.
2.7
Horrific - non-smoking room stunk, stunk, stunk. Bed did not have a blanket (it's winter in Albany) - just 2 thin sheets, super noisy because the walls are paper-thin. Receptionist insisted i pay $15 pet fee (no fee is stated on expedia) and wanted cash, which i'm sure she pocketed. Go someplace else.
2.7
Worst room Ive even seen!Smells bad,writing on the walls,stained lamp shades,the carpet through out had cigarette burns in it ,there were ashes on the floor ,the mirrors were dirty ,very bad …We were there for 30 minutes and checked out .
2.7
Just spend the extra money and go somewhere you can be comfortable. The neighborhood is quiet but it appears people live in the hotel as you can see the same faces doing daily life errands. Shades held with duct tape, dirty sheets. Charged us $75 deposit and were told cannot smoke in the room, yet proceeded to give us a room that smelled like 10 boxes of cigarettes. Just not a pleasant experience. A shame
2.7
Window shades held up by duct tape.
Only one ice machine not working. Dirty carpeting throughout the building.
2.7
The bed was covered in pee n mold everywhere
2.7
The only thing that was clean was the bed. The floors and bathroom were disgusting. There were people in and out all night with dogs. People smoking weed in the building that we were told this was a no smoking building.
FAQs
How much does this hotel cost compared to others in Albany?
The average price for a rental in Albany is £114 per night. This rental is £55 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Capital Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Capital Inn & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Capital Inn & Suites?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and tv.
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