The David Citadel Jerusalem

Executive Suite with a terrace and Old City view. | Balcony view

Presidential Suite with terrace and Old City view. | Bathroom | Separate tub and shower, rainfall showerhead, free toiletries

Premium bedding, pillowtop beds, in-room safe, desk

Premium Executive Suite with a terrace and Old City view. | Bathroom | Separate tub and shower, rainfall showerhead, free toiletries

8.6 / 10.0

Excellent(424 Ratings)

Hotel in Jerusalem

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Luxury Jerusalem hotel connected to a shopping center, steps from Mamilla Mall
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
The David Citadel Jerusalem offers 385 accommodations with espresso makers and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Map of Jerusalem

Nearby attractions

The Israel Museum, Jerusalem

The Tisch Family Zoological Gardens in Jerusalem גן החיות התנכי של ירושלים על שם משפחת טיש

5.6 mi

Available Rooms

££££

The David Citadel Jerusalem

££££

8.6 / 10.0

Excellent(424 Ratings)

Hotel in Jerusalem

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Map of Jerusalem

Nearby attractions

The Israel Museum, Jerusalem

The Tisch Family Zoological Gardens in Jerusalem גן החיות התנכי של ירושלים על שם משפחת טיש

5.6 mi

Available Rooms

Ratings and reviews

8.6 / 10.0

Excellent(424 Ratings)

3.0 / 10.0

Aug 2024

Bad expérience for me. Uncomfortable bedding, slow service (50mn for an iron and ironing board) and unpleasant staff

10.0 / 10.0

Aug 2024

Great location. Amazing views. Excellent service at breakfast buffet which is impressive. Atta added his special touch in his personalized service at breakfast. Rooms are well appointed and nice in size. We walked to the old city and just soaked about Jerusalem so easily from this location. We look forward to returning.

5.0 / 10.0

Jul 2024

Nothing to say always excellent , swimming pool big enough to accept lot of guests , food excellent , location just the best. Very happy as usual

10.0 / 10.0

Jul 2024

Great hotel

10.0 / 10.0

May 2024

Very Good

10.0 / 10.0

Feb 2024

Always wonderful!

10.0 / 10.0

Feb 2024

Nice people nice hotel

3.0 / 10.0

Jan 2024

Hotel is nicely decorated. Room is spacious though without a nice view. Tub and shower very nice and convenient. Breakfast was great even though it was Saturday so no hand made omelets. Still very tasty and clean. Must say the service was bad. Receptionist and other staff members are not very nice, we felt unwelcome. Never had such experience in other hotels in Jerusalem. So we will not come back to this hotel. Price was expensive for one night stay. Dairy restaurant was not open during Friday night, we could only order to go and no available tables for someone who wants to order a snack or coffee. Too bad for 5 star hotel. Location is awesome.

10.0 / 10.0

Jan 2024

The hotel, staff and property were accommodating, courteous and comfortable.

10.0 / 10.0

Dec 2023

Kids floor was excellent! And also the heated pool!

5.0 / 10.0

Dec 2023

The staff was extremely polite. We had a late flight out and they gave us an extended late checkout as a courtesy which they didn’t have to do. The staff was also very attentive to elderly guests at breakfast, anticipating their every need. Was very special to see.

10.0 / 10.0

Sep 2023

Excellent service. We will definitely be coming back. Especially Ilan, Eviator & Yonatan (concierge team) were exceptional.

10.0 / 10.0

Aug 2023

Great staff and good restaurant, pool, and kids play area. Within walking distance of most major jerusalem landmarks.

5.0 / 10.0

Aug 2023

This is a beautiful hotel with a great location amazing service! and very family friendly. We were very happy here and will definitely stay here again. 😊

4.0 / 10.0

Jul 2023

The staff is generally friendly, however, they need to be reminded several times to get anything done. If you want something you have to ask 3 people before you get it. Kind of a pain. Prepare to wait for everything in general. Another example if you do the online checkin they don’t check it so they ask for everything again and then they see that you already did it.

10.0 / 10.0

Jul 2023

We absolutely loved the David Citadel in Jerusalem! We highly recommend staying there because it’s the best location for shopping, restaurants and sightseeing. The staff went out of their way to spoil us, as it was our wedding anniversary, especially Sasha and Sonya. The breakfast each morning was superb, as was our room with a view of the swimming pool and the Old City.

10.0 / 10.0

Jul 2023

The staff was there to please and they did.

10.0 / 10.0

Jun 2023

Very clean and organized stuff and also very polite.

4.0 / 10.0

Jun 2023

Chose the hotel based on reco - one of which was the outdoor pool/proximity to Old Jerusalem. We had two rooms w/views. When we booked we knew it would be long hot days touring and wanted to swim when we checked in. Upon check we were told that it was closed for a wedding but there was no advanced notice. We asked about the spa and were told it closed at 7pm. At 6 we called to ask them a question prior to heading down and we were told it was closed already. We then were told that part of our stay (as good members) was a bottle of wine and nibbles. They weren’t in the room so we called down to request them and were told they would be delivered to the room promptly. We waited for 1/2 hour and left for dinner. When we returned we went to the lounge for a nightcap. They said that they were closing shortly but would make us a drink. It took 1/2 hour for it to get to us. When we got to the room the wine and food had not been delivered. They came at 11 pm with the wine. I left a pair of brand new pants with the tags on in the room that I purchased that evening from a nearby store. Contacted them the next day and they couldn’t locate them. Spoke to a manager at checkout about the experience and how disappointed we were and were told We would be contacted. Received a call but couldn’t speak at that time and was told I would hear back the next day never did. Followed up several times and no one has yet to contact me. Wouldn’t return!

10.0 / 10.0

May 2023

The staff,food and location of the Hotel are great.

4.0 / 10.0

May 2023

Shower drain didn't work, causing a nasty flood throughout the entire bathroom. A strong smoke smell the second night we were there.

6.0 / 10.0

Mar 2023

Ridiculously overpriced. The little things - attention to detail was lacking. Bedroom lampshade was dusty, alarm clock not set to the right time. No mini bar. Had to request a turn down service - no chocolates. Could not watch a movie from the beginning. Spa closed for renovations. Pool bar closed during the week. I was their for one night and wanted to spoil myself - it was not worth it. However the staff and service were outstanding as is the position.

10.0 / 10.0

Jan 2023

Great Experience

10.0 / 10.0

Nov 2022

Great overall location, lovely view

4.0 / 10.0

Oct 2022

The overall stay at David Citadel was average. I want to say that Israel is very expensive, and naturally we paid up for the hotel. The location was fantastic. Easy walking to the Old town, and I cannot complain. The hotel itself was a bit run down, and the service was really average. I have trouble with the hotel restaurant with NOT serving anything HOT on Sabbath, and its only cold fish and no meat. I understand its a custom, but other outside restaurants do. Anyway, I was quite disappointed with the menu, as after a long day, you would want to stay in the hotel and rest.

10.0 / 10.0

Sep 2022

Fantastic hotel. Beautiful room and the breakfast was incredible.

2.0 / 10.0

Aug 2022

1. The check in process was rude and disinterested. The shabis situation was not explained well, and we were confused thinking we couldn’t eat or have lights on. At no point we’re we offered alternative restaurant options other than we can go out and look for ourselves. The attended didn’t seem to care, didn’t explain WiFi, amenities, anything. He was so bored and disinterested. He didn’t care or want to be there with us. Awful welcome! 2. We are staying seven nights. We were put into a small room looking at a wall with a 1m wide window. 3. The room was dusty and unclean. 4. When we spoke to reception, and told them of our intention to leave because of the issues, they couldn’t care less. They told us to calll Expedia. 5. We went to reception and eventually spoke to another woman. She argued with us about the cleanliness of the room for 15mins and the shockingly bad checkin process. We were eventually offered an upgrade at our cost ($1,800) but eventually complimentary. 6. The new room was unclean. There was a chip on the floor, dirt on bed, towels weren’t folded properly, tissue box still closed, dirty balcony with dried lettuce leaves, bird poo everywhere, dust on almost every surface. We showed the guy who took us to the room. He shrugged his shoulders and said some people will love this hotel and others will have the worst experience. Seriously? He told us he would get the cleaner, this never happened. When we phoned reception again they told us to enjoy our stay

2.0 / 10.0

Aug 2022

This hotel is very dated and needs updating other than rooms that have been other than air con and pillows.. The common areas are really dirty and unpleasant. Pool furniture badly ripped and stained. Filth on floor that is still there days later. Rooms were upgraded as air con was terrible in first rooms. Noisy still in suites, meaning impossible to sleep with it on. The pillows need throwing away. It is unacceptable how dirty the pool in particular was, though dirt in other areas remained too. Staff seem oblivious.

10.0 / 10.0

Aug 2022

Samir a dining for break first was the best Amazing service we receive from him

6.0 / 10.0

Jul 2022

I have stayed at this property many times over the years. I think that now all the common areas are looking very dated and worn and that all the furnishings in the common areas should be replaced and updated.

2.0 / 10.0

Jul 2022

I was completly disspointed about this hotel, its supposed to be a five start hotel, is a pretty expensive hotel more than 550 per night. The rug was diry on mi arrival, the courtins had wholes on them, the bed was badly done, you cpould not turn of the light completly in the room, the AC stoped working in the middle of the night. I do not reccomend staying here, and more under that price.

1.0 / 10.0

Jul 2022

The stay was terrible. The pictures on websites don’t correspond what actually provided. The rooms are dirty and badly maintained. When we arrived, the first room was provided and there was broken glass on floor that I injured my foot with. After we requested to switch room. Second room was very dirty as well. On top of that there was smell of peeing. That is the most disgusting stay. It definitely not 5 star hotel. Personal is very rude. Food was bad as well. I had orange juice with taste of soap, my husband had sandwich that tasted terribly.

10.0 / 10.0

Jun 2022

Excellent hotel all around and excellent food and service! Will stay here anytime I am in israel !

1.0 / 10.0

Jun 2022

The staff was very rude and at times lazy (e.g. not ordering our car to airport or offering to help us with luggage). The location is great, but dealing with the staff was a nighmare and ruined the trip to Jerusalem for my fiancé and myself. The hotel rooms themselves are also a bit run-down (had the junior suite) for a 5 star hotel.

10.0 / 10.0

Jun 2022

Amazing views of the Old City, wonderful staff, central location.

10.0 / 10.0

May 2022

Beautiful location and service

10.0 / 10.0

May 2022

Beautiful hotel great location Freindly staff and super clean

1.5 / 10.0

May 2022

The hotel is very well located near the old city and adjacent to an outdoor mall, however the overall property seemed a bit dated and i thought the service in general could have been better. Staffed seemed Aloof most of the time. I had to replace my key three times for no apparent reason. After some misunderstanding my room didn't get cleaned one day and while the restaurant overlooking the pool is beautiful, service was hard to get. I think the biggest issue is the hotel seems very geared towards Tours who they seem to dote on. As a single traveler i really didn't seem to be a priority and on several occasions including the restaurant and front drive was basically ignored. I travel for work a lot and considering the room rate experience was generally a bit disappointing.

3.0 / 10.0

May 2022

10.0 / 10.0

Apr 2022

Best luxury hotel in Jerusalem, especially the staff and their level of service

FAQs

How much does this hotel cost compared to others in Jerusalem?

The average price for a rental in Jerusalem is £122 per night. This rental is £317 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at The David Citadel Jerusalem. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The David Citadel Jerusalem. Enjoy the water!

Is The David Citadel Jerusalem pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The David Citadel Jerusalem?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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The David Citadel Jerusalem

Hotel in Jerusalem

Reasons to book

About this hotel

Amenities

Map of Jerusalem

Nearby attractions

Available Rooms

The David Citadel Jerusalem

Hotel in Jerusalem

Reasons to book

About this hotel

Amenities

Map of Jerusalem

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Jerusalem?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The David Citadel Jerusalem pet friendly?

What amenities are available at The David Citadel Jerusalem?

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