Atlantis, The Palm
Hotel in Dubai
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Luxury hotel on the beach, with 2 outdoor pools
Catch some rays on Atlantis, The Palm's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 20 restaurants.
Atlantis, The Palm offers 1539 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Beds feature premium bedding. 60-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.
A private beach, 3 outdoor tennis courts, a health club, and a complimentary water park with a lazy river and waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
Catch some rays on Atlantis, The Palm's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 20 restaurants.
Atlantis, The Palm offers 1539 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Beds feature premium bedding. 60-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.
This Dubai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
A private beach, 3 outdoor tennis courts, a health club, and a complimentary water park with a lazy river and waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Dubai
Available Rooms
Suite, 2 Bedrooms (Skyline)
2 Queen • 1 King • 1593 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Bedrooms (Regal)
2 Queen • 1 King • 2271 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Bedrooms, Terrace
2 Queen • 1 King • 1518 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Skyline Suite
1 King • 1087 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Grand Suite (Atlantis)
2 King • 4618 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
5.0
Pampered pamperedness
5.0
Impressive hotel. Staff are all exceptionally welcoming. Stayed in a club room which I highly recommend. The Imperial club lounge is very good and well worth it. The hotel is a bit ‘Las Vegas’ like in that there are a lot of visitors in and out all day who are not actually staying in the hotel as day tickets are sold to the water park and aquarium. It gives the place a slightly odd feel, more like visiting a theme park than a hotel. Quieter in the evening when it’s just hotel guests. However we were aware before booking that it would be busy during the day so not really surprised.
Water park is great fun, river rapids have several options and are well thought out.
The Aquarium is spectacular and if you are lucky you might get to watch divers in the tanks. I was pretty amazed by the size of some of the fish. Huge variety.
Room was very big and comfortable. As with so many hotels The Atlantis has changed from individual toiletries to large refillable bottles. I get that this must save the hotel a lot of money but I do think this practice is a bit cheap, it’s the one area that was disappointing.
Service was impeccable both in the Imperial club and in Ayama restaurant where we ate in the evening. Reasonably priced as well.
It is expensive per night compared to other similar hotels but there is a lot to keep you entertained, especially if you have kids with you. I would recommend a visit to this hotel.
4.0
Check-In and Check-Out
The check-in process was disappointingly time-consuming, taking about an hour. This lengthy wait somewhat dampened our initial excitement. Upon departure, we encountered significant traffic congestion when returning to the city center, which was an unexpected inconvenience.
Staff and Service
On a positive note, most of the hotel staff were friendly and accommodating, contributing to a pleasant atmosphere throughout our stay.
Dining Experiences
The dinner buffet was a letdown. Despite offering a wide array of cuisines, the quality of food was subpar. The sushi, in particular, was notably poor. Conversely, the breakfast buffet was a pleasant surprise. It boasted an impressive variety of high-quality options. However, the breakfast area was extremely crowded, which slightly detracted from the experience.
Facilities
The hotel's amenities were a highlight of our stay. We were very impressed with the swimming pool and fitness center, which met the high standards expected of a luxury resort.
Overall Impression
While Atlantis, The Palm offers luxurious facilities and mostly friendly service, issues with dining quality and check-in efficiency somewhat marred our experience. The contrast between the disappointing dinner buffet and the excellent breakfast buffet was particularly striking. Despite these inconsistencies, the hotel's impressive amenities largely lived up to its reputation as a premier resort destination in Dubai.
5.0
Perfect 8 night holiday. Huge thanks to ALL STAFF
5.0
It so amazing I have never experience the enjoyment I had in the the hotel I wish to go back again in near future
5.0
Simply amazing. The service was next to none
5.0
All i have to say is AMAZING. This place is truly a wow factor. You have to stay here to truly take in what it has to offer.
5.0
Staff make this place so easy to stay at. They are impeccable always
4.0
Our stay at Atlantis The Palm was overall an incredible experience. The resort is stunning, the amenities are world-class, and the variety of activities and dining options kept our entire family entertained and well-fed. The rooms were spacious, comfortable, and offered breathtaking views of the ocean. We thoroughly enjoyed the Aquaventure Waterpark, the Lost Chambers Aquarium, and the overall ambiance of the resort, which made our trip truly memorable.
However, we did have one unfortunate experience with the staff at the taxi pick-up point. While waiting for a taxi to take us to an evening yacht tour, we were passed over in line without any explanation or request, as the staff prioritized another guest. This caused unnecessary stress as we were concerned about missing our tour. It was especially upsetting for our young child, who was reduced to tears over the fear of missing the event. Although we made it to the yacht in time, the entire situation dampened the mood, and the staff’s lack of apology or acknowledgment of their behavior was disappointing.
Despite this hiccup, the rest of our stay was absolutely fantastic. Atlantis The Palm is an exceptional resort, and we would love to return, hoping for an even smoother experience next time.
10.0
This hotel has amazing amenities pool beach attractions dining options amazing view's massive area to explore
10.0
everything about the Atlantis hotel is perfect
10.0
Great hospitality
10.0
5 star service ! We were so spoilt from the moment we stepped in to the moment we left! The waterpark next door was fantastic. Breakfast was beyond !!
10.0
Enjoy our stay here.
10.0
The best!
10.0
Best stay
10.0
Amazing stay from start to finish. Nowhere better to stay in Dubai. The Atlantis thinks of everything! Loved it thank you.
10.0
Great hotel going back soon
10.0
Absolutely beautiful hotel with everything and more you could need. The staff are being first class and are beautiful, kind people
4.0
Initially we arrived and stayed in a family room on the west wing right by the Heli-pad and a view overlooking JUST CONSTRUCTION when we had paid for a pool/palm view. After a terribly noisy night we complained at the front office to get moved onto a room on the 22 floor on the East wing that we later came to find out was even worse then the noisy room. It had clearly been off for some time hence was available to let. It smelt so bad of food and mould/musk that it was impossible to breath fully in that room. There were signs of water damage on the ceiling which affected our health immediately of being in the room for more than half an hour. Both my son and husband developed health issues with Smolensk eyes and respiratory difficulties even though none of us are asthmatic. My daughter broke out with a rash all over her arms and back. I raised this immediately with housekeeping and they offered to come in and spray the room with air freshener and powder clean the carpet?!?
I forced the stay in the room for a night before I could log a complain and be moved for the 3rd time. Evenly we were offered a suitable room that matched our criteria on booking. At the end of our stay I asked to speak to the manger to discuss this and what they would be willing to do for us the least a gesture of goodwill but the Resort Manager Jalal was completely uncooperative and refused to discount the one nights stay. Terribly hospitality on this occasion.
10.0
Would recommend this hotel to any family. Really child friendly with everything you need under one roof. All staff are very accommodating and friendly - service with a smile.
10.0
Attention to detail is unreal, amazing hotel.
10.0
I felt very welcomed by all staff members and house keeping! Very kids friendly and great options for kids entertainment
5.0
Fantastic 2 night stay at the Atlantis!
Amazing room with beautiful views!
Great service from all the teams!
5.0
Amazing Service from start to finish!
6.0
If you are looking for a 5 star hotel this one is not it. The food is quite average and some staff are snooty and rude. The hotel is super busy with lots of people coming in for a day visit so it’s definitely not private or quiet. The rooms are older and lots of noise is heard from outside. If you’re looking for a top notch experience, it’s best to stay at a 5 star hotel and do a day visit for the water park. We have paid less a night at the Four Seasons or the St Regis and received much better service, food and rooms. This was not a good experience for the adults in our group.
10.0
We had a 5 star stay in a 5star hotel. Staff that we encountered were friendly, polite and helpful. This includes the bell boys, staff at checking in, room services, in room dining, pool staff, buggy drivers etc.. I also got someone to open our padlocks for our suitcases. Breakfast at Saffron was fantastic with so many cuisines. Tickets for the Aquaventure water park and aquarium was included and it kept us busy. We had spent a fortune but it was worth the money spent.
8.0
No sitting area
10.0
The best holiday we have ever been on will be back again soon!
10.0
This place is exceptional: From the comfort of the hotel, to the service and friendliness of the staff, to the aquarium and the water park, not to mention all the restaurants, including 2 buffets of perfect quality... it is simply exceptional.
We highly recommend a holiday at the Atlantis which, although far from the centre of Dubai, doesn't prevent you from having a great programme of visits and activities.
10.0
Outstanding- will definitely return.
10.0
Excellent property. Staff first class. Waterpark brilliant.
8.0
Breakfast is super busy, sometimes needed to wait for more than 30 mins to be seated.
Room condition is great but lack technology…..eg all lights needed to be switched off one by one, drapes are closed and opened by hand.
10.0
Waterpark, formidable dinning ootions
10.0
Everything was great
10.0
The property was excellent and the service was on point at all times.
5.0
Absolutely amazing
3.0
This is the only hotel, charge for bottle of water on pool side. It’s shameful and cheap.
4.0
Hotel room was good, very clean, good condition. The waterpark is great.
The issue we had in our stay was the breakfast: huge line which delayed our seating time. Employees trying to organize the big line were very annoying asking people to wait very close to each other in the line. After that they changed the end time the buffet from 11:30 to 11:15. We had to ear everything in 15 minutes. It was a very stressfull experience.
10.0
Service is excellent. Food is excellent wherever you eat. Very safe place for children
FAQs
How much does this hotel cost compared to others in Dubai?
The average price for a rental in Dubai is £142 per night. This rental is £297 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Atlantis, The Palm. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Atlantis, The Palm. Enjoy the water!
Is Atlantis, The Palm pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Atlantis, The Palm?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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