Sheraton Puerto Rico Resort & Casino
Hotel in San Juan
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Bayside San Juan hotel in Santurce with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has a full-service spa and a casino. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, an outdoor pool, 4 bars/lounges, and a 24-hour fitness center are onsite.
Housekeeping is available on request.
Sheraton Puerto Rico Resort & Casino offers 503 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, spring water baths, bathrobes, and designer toiletries.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Along with 4 restaurants, this smoke-free hotel has a full-service spa and a casino. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, an outdoor pool, 4 bars/lounges, and a 24-hour fitness center are onsite.
Housekeeping is available on request.
Sheraton Puerto Rico Resort & Casino offers 503 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, spring water baths, bathrobes, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Map of San Juan
Available Rooms
Traditional Room, 1 King Bed, Non Smoking, City View
1 King • 312 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Traditional Room, 2 Queen Beds, Non Smoking, City View
2 Queen • 310 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 King Bed, Non Smoking, Bay View
1 King • 310 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Room, 2 Queen Beds, Bay View
2 Queen • 310 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Executive Suite, 1 Bedroom, Non Smoking, City View
1 Double • 675 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
4.0
Nice place to stay.
3.0
This was our anniversary trip and we were returning there because we had a great time last year. This year was a big disappointment. We were given a room without a balcony. Our room overlooked the construction on the pool deck. We were unaware of the construction prior to our arrival. We notified housekeeping we were leaving and 6 hours later our room was not clean upon our return.
The hotel slid a notice under our door and asked us to please let them know when we returned because they wanted to bring us an anniversary surprise. We called for 2 days to no avail. We were given 2 breakfast vouchers that covered a breakfast for one breakfast per person.
The shuttle bus never came to transport us to town but that was okay we used Uber.
Not returning next year it isn’t the same.
5.0
Great big business hotel in San Juan…close to The District with many dinning options and music halls! AMAZING Casino and perfect Wild Turkey bourbon old fashioneds, Negronis and Aperol Spritzes served in their bar!
5.0
Good place
10.0
Great resort and close to all the action!
8.0
I don't like the housekeeping honestly
5.0
I have stayed at this hotel 2 times now. I will definately go back. I love the layout, convience, and hospitatliy.
10.0
BEWARE!! Don’t come here if you don’t want….. Comfortable beds, great food. The hotel was beautiful. Room service cleaned our room, changed our sheets, and gave us clean towels daily. 24/7 room service. Poolside drink service. 24/7 Casino. When we booked they did not tell us there will be a $100.00 hold for every day you stay at the hotel- so if you stay 5 days, they hold $500.00. They also failed to mention the daily hotel flat rate of $49.00 a day. If you are traveling on a budget, this hotel is not for you.
10.0
Best location in San Juan. Everything you need is there.
10.0
Exellent place
10.0
Staff was helpful and extremely nice.
10.0
The staff was friendly. The hotel was very clean. The room was well maintained and cleaned. The staff always acknowledged you with a good morning or good afternoon and huge smile. The hotel smelled amazing too.
10.0
Excellent Customer Service!
6.0
Poor customer service
8.0
Pool is great close to many dining option
8.0
The parking situation is bas whenever you have many activities on the area. Food prices are pretty ridiculous on some cases like the breakfast buffet. Service, on the other hand, is always great.
10.0
Great location and the best casino in PR
10.0
Staff members are friendly and courteous. Property is clean. Food and drinks at the restaurants in the hotel are good but expensive.
10.0
The Sheraton Hotel & Casino is a nicely kept hotel and the staff was great. The hotel was quiet and relaxing. A little surprised about hidden fees during checkout.
10.0
Everything beautiful
10.0
Fantastic stay
10.0
We enjoyed the staff, the restyrants and casino, the walking distance to T-Mobile district, parking ease, everything about this property.
10.0
It was a great vacation and the hotel staff was outstanding. Thank you
10.0
We loved the atmosphere 😍
10.0
Great hotel, friendly staff, clean
10.0
Very clean family friendly and mixed crowds! Love the diversity
5.0
Excellent experience. Highly recommended.
10.0
Some stagg
10.0
excellent
8.0
Hotel needs an update but the staff is amazing! Right by T Mobile District so plenty to do near by and only 30 min from everything on the island.
10.0
The hotel was everything that we could imagine and more
10.0
Liked everything!
10.0
Wonderful
8.0
The property is clean and well maintained. The area in which it is located is safe and lively.
I will definitely stay again. The price through Expedia was great.
10.0
Stayed for kids prom night and enjoyed the facilities and location. Very centric to main historic area and modern convention center.
10.0
This property is perfect for families traveling with or without kids I’ll definitely stay again
10.0
Friendly staff, very nice rooms and very clean
5.0
The service at check in and check out was too slow
5.0
Amazing experience and an unforgettable trip. Reserved 4 days and after checking out we returned and reserved another 5 days for the latter half of our trip.
4.0
Hotel is clean overall but The service at this Sheraton is not good. On the first night, we asked for extra pillows and towels. Had to call guest services 3 times because it took about 4 hours for them to bring it to us. On the third day, asked for one extra towel and it never came.
Also, room became dusty and asked them to vacuum. Still dusty when we returned from outside.
Cleaning crew had to be reminded to clean the room on two separate days.
FAQs
How much does this hotel cost compared to others in San Juan?
The average price for a rental in San Juan is £162 per night. This rental is £170 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Sheraton Puerto Rico Resort & Casino. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Puerto Rico Resort & Casino. Enjoy the water!
Is Sheraton Puerto Rico Resort & Casino pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Puerto Rico Resort & Casino?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
Explore similar vacation rentals in San Juan
Explore all rentals in San JuanSan Juan travel inspiration
Read our blogGuides
Best East Coast Beaches and Getaway Locations You Can’t Miss
Budget Travel
7 Most Affordable Snowbird Destinations for 2025
Guides
Top Activities to Try in Panama City Beach, Florida
Guides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida
Guides
Top Things to Do in Oahu and Honolulu